The hotel is Great, location within walking distance to Prague downtown, service Excellent - everyone except one person was so great and proffesional, sweet bathroom toiletries by ETRO, nice food and drinks - breakfast with harp playing live... What more can you ask? But unfortunatelly the check-in lady was totally not in the mood. Simple statement "you have twin room" - because all the doubles are sold (yeah, right, we prepayed ours one month ago!...) I asked if I could pay for the upgrade - the answer was NO... If we did not have the start of the company party in 90minutes from our arrival to Prague - I would have left to Hilton, but the only one thing I could accept was tiny twin room with view right into the wall (I do not mind, I travel to Prague often and prefer service instead of view, also the price we paid for two nights was great deal) BUT having TWIN bed setting for Valetine Romantic Weekend with no chance to do anything about that - go figure. Would hardly come back to such a shamefull welcoming even the breakfast with harp is really tempting...
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- Also Known As:
- Boscolo Prague, Autograph Collection Hotel Prague
- Carlo Iv Hotel Prague
- Carlo Iv Prague