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“Dissapointed”
Review of Questenberk

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Questenberk
Ranked #13 of 647 Hotels in Prague
Certificate of Excellence
Reviewed 18 October 2011

We (a group of 12) booked two night in october 2011 at ths hotel, marketed as central prague 4 star.

where to start...

1. location. approx 20 mins walk from the historical watch tower... over the river and up a hill. if you like sports this is your hotel.

2. look & feel. old, dated, big rooms - they really look like in the middle ages.

3. no facilities (fitnes... etc)

4. Food - we only had breakfast - we didn't get any diseases - but this was very basic.

All in all, we rated this as maximum two star with huge rooms (for a two star hotel), far from the center.

Would not go back at any price because of location and because of the feel of visiting grandma of grandma ...

  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank martinel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert S, Manager at Questenberk, responded to this reviewResponded 21 March 2013

Dear guest of the Questenberk hotel,

thank you for your review of our hotel. The current management of the Questenberk hotel, which came shortly after your bad experience in October 2011 and replaced the old management, agrees that the standard of the hotel could not provide comfortable and quality accommodation. Since your last visit, the new management took steps which turn out to be proper steps to bring the service and rating of hotel Questenberk higher where it surely deserves to be.

The new Questenberk team, which won an award at their previous hotel - "Number 1 hotel with Best service of the World" on Trip Advisor 2010, 2011, used its experience to improve the service and comfort of the hotel, which is in one of the best locations in town. As every guest is very special to us we firstly concentrated on providing good service. In that point we also completely rebuilt the reception to assure better check-in procedure. Upon arrival all clients receive a complimentary welcome drink with refreshment towels which makes the time at their check-in more pleasant. In winter we opened a new Guest lounge where during the day our guests can enjoy a complimentary tea or coffee and in the afternoon hours some small refreshment such as home-made pies, cookies.

Our rooms have gone through reconstruction also - new LCD satellite TV, free wireless internet connection, new bed linen,tea and coffee making facilities. Grand Deluxe rooms which offer the greatest, breathtaking views of Prague are now also equipped with their own Multimedia device which changes your regular TV into your own personal cinema with movie of your choice. The new pillow menu lets you to choose from a selection of 7 pillows.

The latest changes that we made was equipping our 3rd and 4th floor with completely new air-conditioning systems from Toshiba which we firmly believe is the best new air conditioner on the market today. Recently, we are about to open a concierge room, where we will be pleased to assist you with any concierge events that you are interested in.

We will be more than pleased to welcome you here again in the future, either with your friends or family.

With warm regards,

Robert Šafařík

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789 - 795 of 1,045 reviews

Reviewed 1 week ago
Google Translation

Room Tip: Ønsker du et stille rom, velg et oppgradert rom i 4. etasje og be om rom helt innerst i gangen.
  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank AreAks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank alex w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: September 2017, travelled as a couple
Thank Hernan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: Ask für Upgrade, they will show you different rooms with magnificant views
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank johanneswunderli2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Katinka21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: Las habitaciones con vistas a la ciudad son las Grand Deluxe. Las Deluxe dan a la Plaza de Pohořelec...
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Sergio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Questenberk

Address: Uvoz 155/15 | Prague Castle Area, Prague 118 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Hradcany & Letna , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#12 Luxury Hotel in Prague
#13 Business Hotel in Prague
#13 Romantic Hotel in Prague
#17 Family Hotel in Prague
Price Range: £62 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Questenberk 4*
Number of rooms: 27
Official Description (provided by the hotel):
Location of Questenberk hotel is special for its breathtaking view on the entire city of Prague. Within moments you are able to reach Prague Castle (approximately 5 minutes) and other most visited Prague's sites such as Charles Bridge, Lesser Town and Old Town square. Its unique placement gives you infinite options how to plan your journey in Prague. Only steps from our hotel you can enjoy the calm of Petrin park which is the biggest park in Prague and it is a pleasant place where to spend end of your day with an evening walk from the town. The building was built in 17th century and it served as a formal private palace to Sir Caspar Von Questenberg who was a German priest, Abbot of Strahov Premonstratensian Monastery. Sometimes the building is misinterpreted as a church, because the architecture is very similar to the one found in Strahov Monastery which is located only 2 minutes of walking through our terrace restaurant. Our hotel is suitable for clients of all ages, families with children, couples, wedding occassions or business trips. Staying in hotel Questenberk will give you unforgetable memories and will definitely make your stay in Prague even more enjoyable. ... more   less 
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Also Known As:
Questenberk Hotel Prague

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