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“Spacious, clean, shame about the manager!!”

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Mamaison Residence Belgicka Prague
Ranked #134 of 646 Hotels in Prague
Certificate of Excellence
Reviewed 13 August 2013

This was the second to last stop of our six week trip of a life time, incorporating 8 countries. The receptionist was beyond helpful, when we arrived with an extra person to our party of 4. She then said she would have to check with her manager, who stormed out, looking nothing but annoyed and disgusted that we dare bring an extra person to her establishment! She ranted for a good 5 mins, in Czech, about how she didn't want to move furniture around to put up the spare bed. What she didn't know was that our ' extra' person was Czech, and understood every word she said! Long story short, there was a spare bed in our room by the time we got there....and surprise, surprise, no furniture had been moved!!! Of course we paid extra for our guest. This woman was the most unpleasant person we came across in our whole trip!!! Gripe aside a wonderful, spacious apartment, clean. Did need air conditioning, quite unbelievable that there was none! Walking distance to city center. Good kitchen, but could do with basic dish washing liquid , cloth and tea towel. {like every other apartment did in Europe} I did think this place was a little overpriced, comparing it to everywhere else we stayed.

  • Stayed: July 2013, travelled with family
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1  Thank Correna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, General Manager at Mamaison Residence Belgicka Prague, responded to this reviewResponded 26 August 2013

Dear valued traveller,

on behalf Mamaison Residence Belgicka I would like to thank you for publishing review TripAdvisor .com.

From the perspective of availability of our apartments 4 people occupancy per one suite is the maximum. More demand in way of occupancy we solve by using of two rooms located side by side. At this actual situation and because of full house at the time of arrival, when we weren´t able to offer combination of two rooms for an extra person standing outside the confirmed reservation, we have decided to offer an extra bed, which is charged.

With kind regards,

Eva Sibrinova
General Manager

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160 - 166 of 422 reviews

Reviewed 7 August 2013

Stayed here for a few nights recently, and I would have to say whilst the facilities are clean and presentable, the lack of air conditioning in the apartment is a deal breaker.

Hot nights in Prague and only 1 small fan in the room was provided. I couldn't sleep most nights, and this was a real issue in such hot weather.

Conversely I will say the staff were helpful and friendly, the apartment clean and tidy.

Purely on the basis of the air-con, I would not recommend it to anyone during summer. One fan in an apartment is simply not good enough. There are plenty of other places to stay in Prague with aircon, at reasonable prices.

  • Stayed: August 2013, travelled solo
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1  Thank bs6670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, General Manager at Mamaison Residence Belgicka Prague, responded to this reviewResponded 23 August 2013

Dear valued traveler, we would like to express our sincere thank you for posting a review of on behalf of Mamaison Residence Belgicka I would like to thank you for publishing review on TrustYou.com. We value your experience and willingness to share it with other possible travelers. We are glad to see you have enjoyed the Residence and felt warm and welcomed.
With kind regards,

Eva Sibrinova
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2013

Our second time at the residence for our 1st wedding anniversary. Yet again another wonderful stay. The apartments are spacious, clean and well maintained. The staff are very friendly and will help you with anything you need. 15-20 mins walk to the centre or 5 mins to the metro. Very good restaurants nearby and a lovely park 10 mins walk away. If you want a great stay in Prague, then head to Mamaison Residence Belgicka.

  • Stayed: July 2013, travelled as a couple
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Thank Lancashire1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, General Manager at Mamaison Residence Belgicka Prague, responded to this reviewResponded 23 July 2013

Dear Valued traveler, thank you very much for your nice review of on behal of Mamaison Residence Belgicka I would like to thank you for publishing review on TrustYou.com.. We are delighted to see your satisfaction with services, cleanliness, as well as staff attitude towards you - our guests. Please get back to me on your next trip and I will for sure make your room upgraded.
With kind regards,

Eva Sibrinova
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2013

We are currently staying at the Mamaison Residence Belgicka Prague. We have found the hotel to be of very high quality. It is clean, spacious and very inviting. The staff have been very friendly and have been easy with which to communicate. The location is very good, close to the metro. We purchased a three day pass for the metro and can get around easily to all the locations in the city. The design of the condo is very good. We originally booked a one bedroom but they upgraded us at no charge to a little large condo. There is plenty of living space and the kitchen is designed to easily accommodate two people working. The water closet has a sink in it for washing hands, which is not always the case. The bathroom has a nice tub/shower, and sink as well. Lots of windows and good cross ventilation. The kitchen has a large refrigerator and freezer, microwave, stovetop, and full size oven! (Another plus) Would highly recommend this hotel if you are coming to Prague!

  • Stayed: July 2013, travelled with family
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Thank Ed O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, General Manager at Mamaison Residence Belgicka Prague, responded to this reviewResponded 23 July 2013

Dear valued traveler, we would like to express our sincere thank you for posting a review of on behalf of Mamaison Residence Belgicka I would like to thank you for publishing review on TrustYou.com. We value your experience and willingness to share it with other possible travelers. We are glad to see you have enjoyed the Residence and felt warm and welcomed.
With kind regards,

Eva Sibrinova
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2013 via mobile

Location: 10 to 15 minutes from Praha Hlavni Station by taxi. Pay maximum 200 CZK one way. Also, it is 5 minutes walking distance to Namesti Miru Metro Station.
Facilities: Large bedroom with spaceous living and dining room plus equipments. Well maintained.
Services: Friendly receptionists. They served basic breakfast (bread, coffee and juice at €8)
Clealiness: During my 3 days stay, the didn't clean the room. (They only change towels twice a week and linens once a week. - as per notice)
Security: Main entrance door is automated. It can only be open from the reception or by guests with key. I experienced a 30 minute black out and the hotel doesn't have any emergency lights inside the unit. They have emergency lights in the hallways only. Phones didn't worked during the said black out.
Price: I got very good deal though I paid in advance.

I highly recommend this place to solo travelers or couples especially if you are looking for long staying accomodation.

  • Stayed: June 2013
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1  Thank Amador P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, General Manager at Mamaison Residence Belgicka Prague, responded to this reviewResponded 4 July 2013

Dear valued traveler, we would like to express our sincere thank you for posting a review of on behalf of Mamaison Residence Belgicka I would like to thank you for publishing review on TrustYou.com. We value your experience and willingness to share it with other possible travelers. We are glad to see you have enjoyed the Residence and felt warm and welcomed.
With kind regards,

Eva Sibrinova
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2013

Looking for a calm place to stay but still in a walk distance to the center of Prague? Then the Mamaison Residence Belgicka is the right place for you. The hotel is located less then 5 min walk from the nearest metro station (namesti Miru, line A - green), so you'll easily reach the hotel even if you use the public transport. It takes just 15 min of walk or 1 metro stop to get to the Wenceslas square. The hotel is reconstructed in modern style, appartments are roomy and comfortably equipped. We stayed in a studio business (No.1), which is right next to the reception desk, so we heard some noise, but it was that bad at the end. There is also a small gym and sauna in the hotel, both included in the price and accessible 24 hours a day. When you arrive to Prague out of the winter time and the weather allows you to sit outside for a drink or a dinner, you will definitely enjoy many garden restaurants within the hotel surrundings.

  • Stayed: April 2013, travelled as a couple
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2  Thank David_7678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sibrinova, General Manager at Mamaison Residence Belgicka Prague, responded to this reviewResponded 10 May 2013

Dear valued traveller, dear David,

on behalf Mamaison Residence Belgicka I would like to thank you for publishing review on TrustYou.com.
We value your experience and willingness to share it with other posible travelers. We are glad to see you have enjoyed the Residence and left war and welcomed.

With kind regards,

Eva Sibrinova
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2013

Just a few minutes walk from Namesti Muri Metro station in the hart of the Vinhrady residential district, the Mamaison Residence Belgicka is a boutique hotel in a central location that is idea for exploring Prague. As our first visit to Prague, we had no trouble getting the bus from the Airport to the Metro and on to Namestesti Muri which is one stop beyond Wenceslas Square. The hotel is set-up as self catering apartments but also provides a very basic breakfast. We found the room and facilities very comfortable and the staff provided excellent service, only to willing to help with directions and recommendations.

Room Tip: Breakfast is basic so plan to eat elsewhere. Also buy day tickets for the trams (and Metro) its a fa...
See more room tips
  • Stayed: May 2012, travelled as a couple
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Thank Scott T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
e-Manager, General Manager at Mamaison Residence Belgicka Prague, responded to this reviewResponded 26 April 2013

Dear Valued Traveller,
I would like to take the opportunity to thank you for your recent stay at Mamaison Residence Belgicka Prague and for posting your feedback on Tripadvisor.com.
We are delighted to see your satisfaction with services and we gladly hear, that you enjoyed your stay with us. Next time when you will come back, we are planning to renovate out apartments.
With kindest regards

Eva Sibrinova
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mamaison Residence Belgicka Prague

Address: Belgicka 318/12, Prague 120 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Vinohrady & Vrsovice , Praha 2
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#80 Business Hotel in Prague
#85 Family Hotel in Prague
#103 Romantic Hotel in Prague
Price Range: £57 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mamaison Residence Belgicka Prague 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
A short walk from Prague's historic Old Town, the midscale Mamaison Residence Belgicka, furnished in an innovative Feng-Shui style, is the ideal location for extended business and leisure stays. Set in the heart of Prague's trendy royal Vinohrady district, Residence Belgicka is located within easy reach of restaurants, bars and cafes, as well as tennis courts, jogging paths and picturesque picnic spots. It blends vibrant interior design and unparalleled hospitality to provide unique accommodation in one of the most popular parts of Prague. Mamaison Residence Belgicka boasts 24 suites & 6 business studios, Each with fully-equipped kitchen, dishwasher and microwave, Distinct layout, views and decor, 24-hour reception and concierge desks, Fitness room, sauna and billiard room, Private shuttle service, Business facilities on request, Complimentary WIFI throughout the hotel, Self-service laundry room with washing machines & dryers. ... more   less 
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Also Known As:
Mamaison Residence Belgicka Prague Hotel Prague
Mamaison Residence Belgicka Hotel Prague

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