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“very very very disappointing... will never repeat” 1 of 5 bubbles
Review of Hotel Anette

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Hotel Anette
Ranked #423 of 670 Hotels in Prague
huesca
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“very very very disappointing... will never repeat”
1 of 5 bubbles Reviewed 27 June 2011

A really dissapointing experience. We spent there a week a big group of friends and were badly treated by most ot the personnel, except the night receptionist who was lovely. The rest were helpless, we complained about not having the rooms cleaned nor the rooms made, and were almost laughed at our faces by their answers.
Moreover, smoking is allowed in the whole hotel and you can smell it. Very noisy, in addition, and I had to pay 30 euro to get my room open because I had forgotten the key inside!!! really incredible.
in the end, I asked for a claim form to complain and I was given none.

  • Stayed June 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank spanishHuesca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 reviews from our community

Traveller rating
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    22
    16
    10
    10
See reviews for
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6
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • Czech first
  • English first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Hamilton & Waikato Region, New Zealand
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 21 December 2010

My stay was actually November 1995. Today I discovered an old invoice from the Hotel name on it, so decided to see what others have said about this terrible place. We sent some faxes and were charged an incredible fee. Each page was sent as a separate message and at the slowest possible speed. Urgent inward international phone calls were never transferred to our room. Urgent inward faxes were not delivered to the room. The reception desk attitude was terrible. The Manager came racing through the entrance foyer with a small broom and was thrashing a maid's behind and screaming abuse at her. It was like wev were in a foreign language version of Fawlty Towers. This place is way to hell out of the way and is a long walk from the nearest public transport.

  • Stayed November 2010, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank KiwiBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Anette

Property: Hotel Anette
Address: Svornosti 812/28, Prague 150 00, Czech Republic (Formerly Hotel Balkan)
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #423 of 670 Hotels in Prague
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Anette 3*
Number of rooms: 31
Reservation Options:
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