A really dissapointing experience. We spent there a week a big group of friends and were badly treated by most ot the personnel, except the night receptionist who was lovely. The rest were helpless, we complained about not having the rooms cleaned nor the rooms made, and were almost laughed at our faces by their answers.
Moreover, smoking is allowed in the whole hotel and you can smell it. Very noisy, in addition, and I had to pay 30 euro to get my room open because I had forgotten the key inside!!! really incredible.
in the end, I asked for a claim form to complain and I was given none.
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