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“Very filthy”
Review of Na Zamecku

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Na Zamecku
Ranked #556 of 649 Hotels in Prague
Columbia, South Carolina
Level 5 Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Very filthy”
Reviewed 6 August 2012

The customer service area seems to be rather modern however this was the only positive I could find for this hotel, after checking in, I went to the room, to my surprise it was rather unbearable to stay, below are just a few things I noted…I also checked out of this hotel within minutes of checking in…and was reimburse for my payment

Very filthy
Dated
Mold in refrigerator
Cobwebs in the bathroom
Extremely dirty carpet
Very bad odor throughout the hotel
Uncomfortable

This hotel should be a low ONE STAR, needs to be updated with 100% renovation. My recommendation is for management to close this hotel until a total cleaning by a professional company takes place and possible changing the carpet…this is a short term fix.

Room Tip: I am unable to recommend a room at this hotel
See more room tips
  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dr CAMUY H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PospisilovaB, Front Office Manager at Na Zamecku, responded to this review, 25 August 2012
Sir "deambassador32" wasn't probably in his best mood. After he was checking in and he paid, he left to his room, where he used the hotel toilet and shower. Then he came down to the reception, he was given the all money back and left. No services mentioned was taken so in our opinion there is no charge to make any evaluation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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83 reviews from our community

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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Bratislava, Slovakia
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 29 January 2012

Hotel: nice hotel with everything what you need, we can discuss about that 4 stars, but let's say it's almost 4 stars, but expectation fulfilled. travelling it's not just about hotel.
Service: nice staff and providing hotel service.
Rooms: clean and nice furnished, nothing special. (wifi)
Location: that's the interesting point, because, it's far from historic centre, but can't complain about transportation (bus/subway), by that, you can reach centre in 20-25min.
Value: for this sort of hotel and service, good price.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Robert_Nezbeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PospisilovaB, Front Office Manager at Na Zamecku, responded to this review, 25 August 2012
First of all, thank you for your evaluation. We are glad for the satisfaction with your stay in our hotel and looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 September 2011

Do not trust pictures you see on internet. It is far away from reality. Entrance not bad, reception ok. Helpful, but thats all you can expect. As I am working in 4* hotel i was expecting something totaly different. this is something you can not compare to a real 4* hotel. I am wondering how is it possible that this facility has 4*.this couldnt even be a 3*. Very poor room and breakfast.we've been for 30 minutes on breakfast but saw waitress once!!!!! NO SERVICE. Consider staying in this so called hotel. I would look after something else!!!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StefanG22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Mainz, Germany
Level 6 Contributor
127 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 13 June 2011

Hotel Na Zamecku is not very central, about 10 km from city center. Bus stop in front of the hotel, 15 minutes bus trip to metro station. Busses till late in the evening, so it's no problem, but it's in total a 30-40 minutes trip to city center. Hotel itself is okay, rooms are very different. Some very modern with flatscreen tv etc., some are older. But everything's clean. WiFi access for free, but doesn't work in all rooms very well. Breakfast was disappointing for a 4-star-hotel. There are better locations for a trip to Praha.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank HesseWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PospisilovaB, Trip advisor at Na Zamecku, responded to this review, 26 August 2012
Thank you very much for your evaluation. The hotel is situated out of the center what offers staying in nutare and silence. We hope you enjoyed your stay and we are looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 January 2011

Quite nice on the outside with traditional style reception but oh what a shock when we went up to the rooms!!!!!no resemblance to the pictures on the site so dont be fooled!holes in towels,rubbish from previous occupents and basic is the word!!!!!!!!!more like 2 star than 4!

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michele065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katowice, Poland
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2010

Me and my partner were really satisfied with our stay in that hotel. Our room was really nice, everything was really clean and looked as in the pictures from the Internet. The hotel service was very good. Breakfasts were OK.
We had very easy access to the city centre. In the mornings, after the breakfast we were taking the free hotel bus to get there (about 15minutes) but we were coming back with the public trasport late at night which also wasn't a big problem (the bus station is right next to the hotel)

Stayed August 2009, travelled as a couple
Helpful?
Thank Cinamonette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hellas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2010

At first, staff was never friendly,and they served us by force! They were unaware of English! Breakfast has a few options and dinner was disappointing. the rooms were too small and too dirty. Under the bed we found a pill, much fluff and broken eye shadow! They Changed the sheets after 3 days and some people do not ever change! The same happened with towels. Also in the rooms there is no mini bar as they say on the information. This hotel is truly awful! I will not visit ever again in my life! NEVER! The same applies to you! Definitely not worth 4 stars! I wish to make brief review of the classification of this hotel!!!

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mary-Anne23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Na Zamecku

Property: Na Zamecku
Address: Zabehlicka 35/133, Prague 106 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 10
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#262 Luxury Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — Na Zamecku 4*
Number of rooms: 57
Official Description (provided by the hotel):
The stylish Hotel Na Zamecku offers accommodation in 57 rooms in a quiet part of Prague Zabehlice. Hotel has a very good connections to the city ring and the Prague transport. Thanks to its location, as well as the equipment, it is appreciated by guests coming to admire the beauty of our capital city, as well as those travelling to Prague for business meetings or congresses. The hotel offers two lounges, restaurant with natural light and a summer terrace with garden, where you can organize an evening barbecue, reception or wedding ceremony. ... more   less 
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Also Known As:
Na Zamecku Hotel Prague
Na Zamecku Prague
Hotel Na Zamecku

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