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Hotel Raffaello
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Reviews (562)
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Reviewed 26 February 2014 via mobile

We booked through a deal which Thomas Cook were running and stayed Mon to Thurs in Feb 2014. The hotel is very clean with spacious rooms, comfortable beds and a good en suite. The location is perfect, literally round the corner from coffee shops and restaurants including the well known Mcdonalds and kfc and about 10 minute walk to city centre and the sights.

Only criticism I have is breakfast, very poor variety and only one 2 slice toaster which is all we ate, this is something they could easily improve on.

Overall a good hotel in a good location with very helpful staff.

Stayed: February 2014, travelled as a couple
Thank chris_haugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded 4 March 2014

Dear Valued Guest,
thank you for your review and comments. We are glad to read that you apúpreciated your choice and you had a good stay.
I would be interested in getting more information about the breakfast service, we had different types of breads, together with other hot and cold food and beverages to cover most of the tastes.
Please contact me to my official email public.relations@ghotels.cz with details if you wish, we would be happy to know better what happened in order to fix it for the future.
To be updated about our latest promotion or news follow us on our official website.
Best regards,

Elena Sartori
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

What a fantastic hotel!

A brisk walk downhill takes you right into the centre of the city so the location couldn't be better.

If you don't fancy the walk for dinner time there is an excellent pizzaria 'coloseum' right on the corner which is superb value for money.

I would highly recommend the Marina Grosseto restaurant for a nice romantic meal if you are heading into town.

Ok the breakfast isn't amazing, some bacon and egg wouldn't go a miss but it's typical of what you get in this region and there is an excellent patisserie around the corner (PAUL) which offers some delicious pastries and crossaints for a very reasonable price if you fancy.

The service at the hotel is second to none and as this was a valentines weekend away little touches like room decoration and a bottle of wine made a great weekend just perfect.

Every day our room was spotlessly cleaned and all staff were very friendly.

I would not hesitate to recommend Hotel Rafaello to friends, family and anyone looking for a memorable weekend in Prague.

  • Stayed: February 2014
    • Value
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1  Thank RichTea123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded 20 February 2014

Dear Valued Guest,
what a perfect review!
We are very happy you had a pleasant Valentine's stay with us and we are happy you apprecited the lovely touch in the room.
On behalf of all the staff, we are looking forward to welcoming you soon!
Best regards,

Elena Sartori
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014

Valentine's weekend in prague was amazing ,lovely city ,cheap beer and food if you find the right places, hotel was very nice with a good continental breakfast ,only two mins from I P Pavlova metro station ,easy to get to by public transport so saves at least 500kcz on that and little restaurant round corner had lovely beer for the equivalent of 70p a pint

  • Stayed: February 2014, travelled as a couple
    • Value
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Thank followfollow1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded 20 February 2014

Dear Valued Guest,
thank you for choosing our Hotel to spend the Valentine's weekend at, we are very happy you had a pleasant stay and that you enjoy this amazing city.
Thank you the good suggestions and tips, I am sure many Tripadvisor users will be thankful.
We are looking forward to welcoming you back in the near future!
Best regards,

Elena Sartori
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

We have just returned from a 4 night stay at this hotel and couldn't have been happier. It is very conveniently situated - a pleasant 500 metre walk to Wenceslas Square and, if you're not up for that, one minute to the IP Pavlova metro station. There are three very good restaurants just around the corner and a pizzeria almost adjacent to the hotel,as well as a well stocked mini market across the street. There are also many other shops and restaurants in the near vicinity. Our apartment accommodation was spacious, comfortable, well furnished and spotlessly clean The heating controls can be set to suit your tastes, which is not the case in all hotels. Windows are well insulated to keep out both the winter chill and any street noise, which, added to the comfortable bed, made for a very good night's sleep..
The staff were all very friendly, helpful and efficient. Both receptionists who dealt with us spoke good English and were happy to offer suggestions about local amenities and attractions.
The breakfast buffet offered Czech options such as cold meats, cheeses, sausage, pickled beetroot and cabbage (both delicious, my husband assures me!) and also a good selection of cereals, breads and fruit. There was scrambled and boiled eggs on offer every day as well as a tortilla-type cooked egg dish which was cooked slightly differently each day to add a bit of variety.
We booked transfer to and from the hotel from Prague Airport Transfer and were delighted with the service. There are reserved parking areas immediately outside of the hotel where you are dropped off and picked up.
All in all, we found the hotel amazing value for money and will certainly be returning there for our next trip to the city. Thank you, Hotel Raffaello!

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
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Thank JudithEastKilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded 13 February 2014

Dear Valued Guest,
what an amazing review!
Thank you very much for your nice words, it is very rewarding for us to read such nice feedback and we hope to welcome you soon in our Hotel Raffaello again.
All the staff of the Hotel would be honoured to have you again among our guests.
Best regards,

Elena Sartori
Public Relations Manager

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Reviewed 1 February 2014

Loved this hotel!

The location was spot on, a super short walk from IP Pavlova underground station (red line) and also a short walk from the green line. It's on a main street, not the most elegant, we were fortunate enough to have a room that looked onto the back court yard- super quiet. It was walking distance to Wenceslas Square, which when I was looking for accommodation in Prague many hotels used as a selling point. To be honest, I don't think it matters so much, the public transport is fabulous and Wenceslas Square was pretty overrated- "tourist" restaurants, tacky souvenirs etc...

The room was great, bed was comfy, heating was perfect and the brand name of the soap/shampoo was Anis. My husband was happy!

Other reviews have bagged the breakfast but I was more than happy- cheeses, cold meats, plenty of rolls, excellent coffee, choice of juices, cake and fruit, what more could you ask for? That's what a Czech person would have for breakfast and when in Prague...

BTW, when we were walking around the Old Town we were constantly being handed brochures for concerts, we ended up getting tickets for one at the National Museum. The tickets were 20 Euro and seemed to be a mish mash of various classical numbers, the majority of which we knew, others we had no idea. I wasn't expecting much. Boy was I wrong! It was absolutely beautiful, the musicians were incredibly talented and it was one of my highlights of Prague

  • Stayed: December 2013, travelled as a couple
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1  Thank nalevde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded 3 February 2014

Dear Valued Guest,
what a beautiful review!
We loved reading your experience in Prague and we are happy to read that our Hotel was a good choice for your stay.
We have been working a lot on the breakfast service and we are happy it was appreciated, we are still undergoing to improvements all over the property so we hope that at your next visit, you would appreciate it even more.
Thank you for all the kind words and best regards,
Elena Sartori
Public Relations Manager

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