As regular traveller, I like to read up on the hotel reviews and get a picture of what I am likely to get for my money. For Pension Beetle, the positives seemed to be location, cleanliness, and the size of the rooms. The negatives were the simplicity, mainly in the interiors and the breakfast. We decided we could live with the "negatives" and that this was to become the base of our 1 week holiday in Prague with our 3yr old daughter.
When we entered the room, it confirmed all that I had read. Very plain & large. The room was not used for a while, and we opened the windows. Quite a few dead flies had accumulated there. Following our afternoon nap, we found a small bug on our pillow, and investigated. There were some more, and the hygiene sheet was...well, not very hygienic. We went to reception, and they offered us a room on the ground floor. The standard was altogether different. Nice shower, well furnished etc. Unfortunately the room was not available, and we had to stay one night in the 3rd floor room.
This was simply the worst night ever. The first couple of hours of sleeping were ok, then bugs made in onto us. When we squased them, they were bloody. We must have killed 20-30, as they kept on crawling out of the woodwork of the bed. Following a night of very little sleep trying to protect our daughter from the bloodsuckers we actually went down to decline the offer of moving to a better room. We just wanted to forget about "Beetle(s)" altogether.
We booked ourselves into a hotel which was just great. Opened just a few months ago, own grounds, free swiming pool, sauna, fantastic rooms, etc. (castle residence hotel) It did cost 25€ a night more, but the difference was like night and day.
On the upside for the management of Pension Beetle:
-They understood our complaints fully
-We were offered another, much better room
-They suggested themselves that maybe they should get a professional in
-We didn't pay for our 1 night stay
I hope that following our negative experience, the room(s) have been fully fumigated, and that it can continue being the little, simple Pension it intends to be.
The restaurant next door zelena-zahrada.eu is very nice, with a lovely garden, all within range of a baby monitor if you like to go for a drink in the evening.
For future holidays, we will consider shortening our stay, and increase our spending on the hotel.
Many thanks to "Castle Residence Hotel" staff for turning our holiday in Prague into a very positive and enjoyable experience. 14.09.2011
PS: I'll spare you the pictures