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“Characterful Hotel near Old Town Square”

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Iron Gate Hotel & Suites
Ranked #93 of 646 Hotels in Prague
Certificate of Excellence
Reviewed 24 January 2014

We stayed at the Iron Gate in December to enjoy Prague and its Christmas markets. The hotel occupies a fantastic location in a pretty historic building. The Old Town Square is 5 minutes away and it is full of bars and restaurants from the Hard Rock Café to medieval beer bars and 20th century Jazz clubs. The numerous restaurants, bars and sights within easy walking distance and you certainly feel you are experiencing the real Prague rather than a chain type hotel. Each room in the hotel is unique and we chose the “Family Suite” as we needed two bedrooms. The suite was certainly full of character although it’s suitability for a family was debateable. Certainly I would not trust young children on the very steep stairs. We had two bedrooms one of which was upstairs with a low vaulted ceiling and ancient painted beams and with a slightly strange Jacuzzi bath in the centre of the room and a very small toilet beside the stairwell. It looked ‘romantic’ with the bed set on a platform but the practicalities of this room were much trickier than we imagined. Getting in and out of bed under the steep eaves was very precarious especially in the pitch dark! This room needs bedside lamps and a little more comfort and ‘luxury’. There wasn’t even a dressing table and chair in the room which made it feel a bit empty. Not sure if they where trying for a minimalist look but if so they failed.

The heating definitely worked though and the rooms were very warm until we got the hang of the heating system!

On the main floor the lounge area was nice with 2 sofas, TV, rug and minibar / Tea and coffee making facilities and toilet. The downstairs bedroom was comfortable with an en suite bathroom with the shower over the bath which was a tad hit and miss with temperature and splashing all over the floor! The hair dryer was ‘wired in’ and you have to stand to dry hair. We do prefer a dressing table though there was a desk in the lounge. It can’t be easy to fit things in these charming rooms but the addition of a few more dressings would have improved this suite a lot. There was quite a bit of noise early morning even though we were very high up but that is only to be expected in a city location.

Wi-Fi worked fine and was free and the cleaning service was always very on the ball.
Breakfast is taken in the courtyard ‘café’ and was very unimpressive. A lot more could be made of this area in terms of tempting people in for coffee etc but this did not seem to happen much. It may be different in the summer.

Reception staff were helpful enough when asked about things and made restaurant bookings for us but a little more effort in passing the time of day and having a chat with guests would not have gone amiss. The reception area is very small and we never seemed to see any other guests (assuming there where some?) Probably reflecting the fact the hotel is not purpose built but is a 600 hundred year old converted private residence. We looked in the hotel bar and restaurant but they where totally deserted and we did not eat or drink at the hotel for this very reason. The restaurant is located in a pretty vaulted cellar and you feel they should so more to attract the dinner market from the Town Square. The restaurant opposite the hotel door was very nice and the food lovely and the Anonymous Bar 50 yards up the road opposite is a “must visit” experience!

Though we loved the location and the hotel generally what lacked was that special little ‘personal touch’ that would make the guest feel valued. It was our ‘notable’ wedding anniversary when we were there. When we have stayed in other hotels for similar special occasions we have always had a card or chocolates etc however, although they knew, the hotel never acknowledged this in any way. Just a little more effort is needed here in terms of customer service to make this hotel move from a good experience to a great one!

Room Tip: 2 bedroom family suite on top floor with steep stair and not suitable for small children
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  • Stayed: December 2013, travelled with family
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2  Thank pophammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 January 2014

My wife and I stayed at this hotel for 5 nights. It was a pleasure being so close to the centre of the old town, of the restaurants, of all the activities and attractions. Our room was pleasant, with all the equipments, and nice paintings on the ceiling. Everybody was helpful, especially at the information desk. Breakfast was both plentiful and fast.
We recommend the Iron Gate.

Room Tip: 1st floor room, number 106, very quiet and spacious.
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  • Stayed: December 2013, travelled as a couple
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1  Thank ganemisthebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

This was our 3rd return stay at the Iron Gate in Prague. We are pleased to say it lived up to all our expectations and we will certainly return again.
This was our first visit since suites were refurbished in 2012 and rooms have been freshly decorated with new contemporary quality furniture and fixtures.
Our room was on the ground floor with an outlook into and access from the quaint internal courtyard. The room did not have the decorative historic ceiling fresco paintings but it did have a lovely vaulted ceiling. This meant our room was lovely and quiet despite being in the heart of the city.
There was a separate living room with sofa, TV, mini bar, tea/coffee facilities, desk, drawers. The mini bar was well stocked and replenished daily. The bedroom was spacious with large comfortable bed with plentiful supply of pillows. A second large TV in the bedroom. A large solid wood wardrobe provided plenty of storage space and staff kindly provided additional coat hangers on request. The small safe was easy to use however it was not big enough to hold our tablet and cameras.
The bathroom was well appointed with a large walk in shower and useful lit mirror. Our previous rooms at Iron Gate had huge jacuzzi baths so we did miss that feature this time but the large shower was also good.

Our only slight criticism was the temperature of the room was a bit warm for our liking and it did make it a bit uncomfortable at night. We weren't able to open a window as we had two frosted glass patio doors. The heaters/temperature seemed to be controlled automatically so we would have preferred local control. This may not be an issue in summer when air conditioning is available.

The hotel and suite was spotlessly clean and the cleaning staff were very efficient. Staff at reception were very polite and helpful with any request.
The hotel lobby whilst small is very characterful and has some seating and access to a PC and printer for guests.

Breakfast was excellent with a good range of fruit, cereal, cooked food, breads and continental breakfast. We particularly enjoyed the wafer thin ham!

The location and character of this historic building are second to none - you really are two mins from old town square and you can stay in a building with real charm. There are countless bars, restaurants and shops around along with easy walking distance to most of the key historic sites.

Iron Gate is our favourite place to stay and we hope to be back soon!

Room Tip: Rooms overlooking the courtyard are quiet. All rooms are unique in this heritage building.
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  • Stayed: December 2013, travelled as a couple
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1  Thank travelling_pandas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

My wife and me stayed at this nice hotel down town Praghe for 4 nights , we enjoyed staying so close to the main Plaza and most of the city attractions and with plenty of restaurants and shops just steps from our hotel .
the hotel is in good conditions mostly but details in door and Wood bruises and also the lobby is almost non existent , and summer garden was imposible to use do to the extreme cold weather of the season .
romos were nice but we were expecting a more traditional decor for a 14th century building.
so our room was quite comfortable and sound proof but definitly not a luxury 5 star acomodation .
we had included breakfast and the food was good but the breakfast room and the service were not any atractive and adecuated for a hotel that is suposed to be a 5 star place .
personel were mostly very helpfull with us and quite profesional .but never personal .

Room Tip: rooms are mostly confortable and well equiped ..
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  • Stayed: November 2013, travelled as a couple
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1  Thank TonyCardenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

We enjoyed the Iron Gate Hotel, the court yard in the center of the hotel was charming, as well as the breakfast room with a nice and complete breakfast. The location was great for walking and exploring the city and hotel personnel were helpful and experienced with information and ideas for exploring.
Rooms looked down on the inner court yard and were spacious, clean and comfortable.

  • Stayed: October 2013, travelled as a couple
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Thank candace8590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

Lovely hotel in old buliding, with all the charm that comes with this. Stayed 4 nights, and there was nothig to complain about. Reception staff was very helpful with everyting we asked about, from restaurants to shopping and transport, and managed to pint us in the right direction every time. Maybe not a 5-star hotel, but we could not have made a better choice regarding location; very close to the main square in old town Prague, and still in a quiet sidestreet.

Room Tip: We had a room facing the back garden, nice and quiet most of the time.
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  • Stayed: October 2013, travelled as a couple
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Thank abakus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Not by far a 5-star hotel compared to the international chains, but a charming, quaint hotel with personality. Everything - beds, bath, cleaning, noise level, service at the front desk - worked well, and the location is very central, within walking distance to most major sights. Stayed in a Junior Suite Royal, which was spacious to the degree where you wondered why there wasn't more furniture. The room had original, antique paintings in the ceiling, very nice. Great TV and WIFI. Breakfast was not impressive, it had all the usual buffet items of good hotels and will probably leave no one hungry, but the coffee was barely acceptable, and the general impression was that they were a bit sluggish in both service and food preparation (with a little more effort it would be a great breakfast buffet). Very good bread and bread selection, though. I would book the hotel again.

  • Stayed: October 2013, travelled with friends
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1  Thank ohlnielsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iron Gate Hotel & Suites

Address: Michalska 19, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#82 Luxury Hotel in Prague
#113 Family Hotel in Prague
#120 Romantic Hotel in Prague
Price Range: £76 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iron Gate Hotel & Suites 5*
Number of rooms: 48
Official Description (provided by the hotel):
Iron Gate Hotel & Suites offers 48 unique rooms and suites, each with a different lay out, view and decor. This beautiful landmark, set in a privacy of inner courtyard with unforgettable atmosphere, is certainly one of the hidden gems in Prague. Most rooms and suites are decorated with original 14th-18th century frescoes or wooden painted ceilings that were carefully renovated and nowadays are one of the hotel's unique features. Some Royal Suites are even with 2 bathrooms and jacuzzi. All rooms and suites are unique - you should come more than once to enjoy the breathtaking atmosphere of all. All rooms at the hotel are non-smoking. If coming for leisure or business - indulge yourself and let us treat you as royalty. ... more   less 
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Also Known As:
Iron Gate Hotel And Suites
Iron Gate Prague

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