I found this hotel absolutely terrible. It most certainly is not a 4star hotel.
On arrival the receptionist was impolite and had a very cold tone in which she did not appear friendly at all. On various occasions through out the day my fiancé and I felt non of our requests were met (please note this was because the receptionist wasn't helpful to begin with hence we needed to ask for information) however even following this she answered our question but no other suggestions or advise was given - which is a shame seeing as you're at first point to your customers and should be ready for all typical touristy questions.
The room is very basic. The double bed room is not a double bed in fact its two single beds put together. Please note if you require extra pillows there is no room service you are asked to collect this from reception.
Its the Peckham of London, very noisy, a number a police sirens woke us up at night.
Please do not be fooled by their website it is very misleading and not worth the money.
Our initial stay was for 3 nights however by the end of the first night we made a decision to move to another hotel. Our new hotel assisted us voluntarily, handed us full information about Prague greeted us with a smile and provided us with a top service. They also helped and guided us around the city and advised us with the best restaurants too.
The iron gate hotel is where we stayed and is highly recommend!!!!
All in all Prague is a beautiful city, it was a shame we lost the first night with such a poor hotel.
- Official Description (provided by the hotel):
- The Hotel Vítkov is situated in a historical and peaceful area of Prague - Žižkov, only 12 minutes by public transport from the city centre. The hotel building dates back to the 1930s and combines architectural elements from the Bauhaus, Modernism and Art Deco era. Completely renovated in 2007, the hotel has 96 guest rooms featuring modern interior design, a spacious lobby and an all-day restaurant serving Czech specialties and a fine selection of Czech draught beer. Our guests have access to complimentary Wi-Fi throughout the entire hotel. The reception is operated 24 hours and our multilingual hotel staff is well-trained and customer orientated, able to assist with any guest enquiries including recommendations on restaurants, cultural events as well as booking concert and theatre tickets, day-trips or sightseeing tours. An airport or central station pick-up service can also be arranged. The hotel's garage is available at a daily rate of €14, however as parking space is limited availability cannot always be guaranteed. ... more less
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- Also Known As:
- Vitkov Hotel Prague