We were upgraded to a deluxe suite as we were on honeymoon and given a bottle of champagne and a card personally signed by the general manager. Upon arrival, we were ushered to sit and given a welcome drink then brought up to our lovely room. The service of the reception staff and porter were impeccable and everybody appeared to love their jobs very much. This type of service is a rarity in most places even in some 5-star hotels. The room was very comfortable and spacious. The towels are luxurious and smell lovely. The toiletries are L'occitane and the room furnishings are of high quality to match the facade of the building.
Breakfast was not included in our stay but paying for ala carte breakfast was not a problem since it was very reasonably priced and good selection of delicious food. A full american or English breakfast cost 195 koruna which is really not much. Breakfast buffet is expensive and not worth it.
We will definitely stay here again if we return to Prague. It's the best hotel experience so far with wonderful friendly and spectacular customer service.
- Official Description (provided by the hotel):
- Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more less
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- Also Known As:
- Mamaison Pachtuv Palace Prague
- Mamaison Pachtuv Palace Hotel Prague