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“Amazing!” 5 of 5 bubbles
Review of Pachtuv Palace

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Pachtuv Palace
Ranked #95 of 670 Hotels in Prague
Certificate of Excellence
Orlando, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing!”
5 of 5 bubbles Reviewed 8 December 2013

I can't say enough good things about this hotel! Location - incredible! Room - Incredible! Staff - Incredible! It is located close to most everything you would want to see and in easy walking distance. That room blew me away, I did not want to leave it! We had a river view and the bridge and castle complex looked beautiful no matter the time of day! The staff was so helpful and accommodating.

Room Tip: Ask for a River View!
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gryffindorguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 16 December 2013
Dear Valued guest from Orlando,


I would like to thank you for taking your time to share your comments regarding the recent stay at Mamaison Suite Hotel Pachtuv Palace.

It was with great pleasure to learn that you enjoyed your stay with us, especially the location, team members and your room. We are happy that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the team of Pachtuv Palace.

Once again thank you for your time and I would be very pleased to welcome you back to the Pachtuv Palace again,

Sincerely,
Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,308 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
cork
Level Contributor
155 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 3 December 2013

Stayed here for three nights recently and i have to say it is a lovely hotel .
lovely location beside charles bridge ,
lovely staff
lovely room
lovely service


its an oasis of calm and professionalism.
we were warmly greeted on arrival and looked after very well through our stay .
our room was a suite and was full of old beams and great character .
staff were friendly and efficient but with a sense of care about them
i would have no hesitation to recommending this hotel to fellow travelers
excellent value for money

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank raymond090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 16 December 2013
Dear Valued guest from Cork,


I would like to thank you for taking your time to share your comments regarding the recent stay at Mamaison Suite Hotel Pachtuv Palace.

It was with great pleasure to learn that you enjoyed your stay with us, especially the reception staff members, your room and the overall service. We are happy that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the team of Pachtuv Palace. We appreciate your recommendations.

Once again thank you for your time and I would be very pleased to welcome you back to the Pachtuv Palace again,

Sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 2 December 2013

Upon arrival we were greeted with a friendly receptionist who immediately informed us that we had been upgraded for free. This was an unexpected bonus. The room was enormous, more like an apartment. The four poster bed,high ceilings and chandeliers added to the luxury and grandeur of the gorgeous room. The little touches like an espresso machine and L'occitaine smellies made the stay more special. The position of the hotel is next to Charles Bridge which is very central to all of the attractions. We will definitely be returning. Thank you!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SWI1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 16 December 2013
Dear Valued guest from Brighton,


I would like to take the opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace as your Prague destination stay.

We very appreciate that you shared your positive comments with other travellers here on the tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us, especially the friendly reception staff members, your room with its décor and our location. We are happy that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the team of Pachtuv Palace. This will in turn inspire all of us to seek to improve on quality and to continue to provide excellent service to our guests in the future.

Once again thank you for your time and I would be very pleased to welcome you back to the Pachtuv Palace again,

Sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

We've arrived to the hotel right after our wedding.
The room was decorated with petals all over, and also with bottle of champagne.
Everything was perfect! We've get an upgrade for the room with view to the river for free.
Service was great!! They cleaned the room twice a day and every time put a new loccitane shampoo and shower gel.

Best location at Prague, 2 min from Charles bridge.

Room Tip: The room with view to the river
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tanya r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 29 November 2013
Dear Valued Guest from Tel Aviv,

I would like to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your stay in Prague. I also appreciate you sharing your comments with other travellers on the Tripadvisor.

We are very pleased that you enjoyed your visit, especially your room, your honeymoon treatment and our housekeeping service.

We shall be very pleased to welcome you back at Pachtuv Palace soon. Maybe first anniversary?

Sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hattiesburg, Mississippi
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 25 November 2013 via mobile

This place listed as an unpublished bargain on Hotwire. Took the risk and was not dissappointed. Beautiful property in a gorgeous city. You must cross the river to reach most attractions but it's only 15-20 minutes to most. Rooms with river view are stunning.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CareyRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 27 November 2013
Dear Valued Guest from Hattiesburg,

I would like to take the opportunity to thank you for choosing the Mamaison Suite Hotel Pachtuv Palace for your stay in Prague.

We very appreciate that you took your time to share your positive comments with other travellers in the Tripadvisor community.

I hope to have the opportunity to welcome you back soon,

Sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 21 November 2013

I was so impressed with this hotel. It was a special occasion for us, since it was our 30th wedding anniversary. They thoughtfully placed rose petals on our bed and tub and gave us a complimentary bottle of champagne. The staff was so courteous and efficient, and we truly felt we got white-glove treatment. Everything about our suite was wonderful, with a gorgeous view of the Vltava River and castle hill. The location is perfect, because it is about half way from Charles Bridge and Old Town Square. In other words, you can walk just about anywhere comfortably from here. When we arrived, we were starving and had lunch in the hotel restaurant.....simply delicious. I have no complaints, as our time in Prague staying at the Mamaison was supremely happy.

Room Tip: We were on the 4th floor in a Jr. Suite, with a view of the river. Awesome!
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lu1822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 27 November 2013
Dear Valued Guest from Gainesville,

I would like to take the opportunity to thank you for choosing the Mamaison Suite Hotel Pachtuv Palace for such a special occasion as your wedding anniversary. We feel very honored to be a part of your special day.

We very appreciate that you took your time to share your positive comments with other travellers on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us, especially the room, the hotel location, your anniversary treatment and our hotel restaurant. I will make sure to pass your compliments onto the entire team.

Once again thank you for your time and I would be very pleased to welcome you back to the Pachtuv Palace in the nearest future,

With kindest regards,
Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 21 November 2013

1 night spent for my wifes birthday and from the moment we walked into reception and relaxed with our welcome drink we knew it was special. We were taken care of beautifully by staff and management. The suite was beautifully and a bottle of bubbly was waiting on icefor us. Views over the Vltava to Prague castle also impressed. Nothing to fault and we loved our stay.Thoroughly recomended.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 27 November 2013
Dear Valued Guest, Dear Glyn,

I would like to take the opportunity to thank you for choosing the Mamaison Suite Hotel Pachtuv Palace for your stay in Prague.

We very appreciate that you took your time to share your positive comments with other travellers in the Tripadvisor community.

It was with great pleasure to learn that you enjoyed your stay with us, especially our staff members and your room.

I hope to have the opportunity to welcome you back soon,

With kindest regards,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pachtuv Palace

Property: Pachtuv Palace
Address: Karoliny Svetle 208/34, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Romantic Hotel in Prague
#46 Business Hotel in Prague
#83 Luxury Hotel in Prague
#83 Family Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pachtuv Palace 5*
Number of rooms: 48
Official Description (provided by the hotel):
Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more   less 
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Also Known As:
Mamaison Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague

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