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“Gorgeous place in a Gorgeous City”
Review of Pachtuv Palace

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Pachtuv Palace
Ranked #96 of 649 Hotels in Prague
Certificate of Excellence
Level 5 Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Gorgeous place in a Gorgeous City”
Reviewed 13 June 2014

From our arrival , everyone from staff to reception (Jani) were extremely courteous and helpful . We initially reserved an upgraded room and were overwhelmed by the room we received- Room 105 (we were told Mozart stayed here for two years!!), not a room but an entire floor suite with dining room, living room and kitchen ,all clean and beautiful. Bedroom was so large that I wasn't sure the remote would work for TV from the bed (it did, but TV screen could've been larger considering the distance). Location being right next to Charles Bridge was fantastic. Very close to old Jewish quarter as well. We needed assistance on Saturday being Sabbath observers and the staff understood our issues well and were extremely accommodating. AC didn't work though and windows did not open (nor would you what them to on the first floor). Hotel provided a fan and that was fine.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AHARON G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 16 June 2014
Dear Valued Guest,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (290)
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English first
Orlando, Florida
2 reviews
Reviewed 10 June 2014

Two years ago, my husband and I ventured into our first taste of life in Eastern Europe. What a wonderful surprise it was to stay in the charming gem of a hotel called the Pachtuv Palace! Since then, we've stayed at the Residence Izabella in Budapest and we're right in the midst of planning our stay at Residence Diane in Warsaw. We won't stay anywhere else but the MaMaision propertiesl Cheers to this wonderfully charming home away from home!!

Room Tip: Westerns, be aware that rooms are cleaned every other day. This is not a problem--just be aware.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsFEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 16 June 2014
Dear Valued Guest from Orlando,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 28 May 2014 via mobile

The hotel scores very high simply because if its location. Aptly located near charles bridge and old town square. Tram station is also nearby. Hotel itself is also very good with excellent room and helpful staff. The food at restaurant is quite nice but limited option for veg. Not many people are aware but there is a small provision store behind the hotel which is quite handy for your daily needs. My choice if you are in Prague.

Stayed May 2014, travelled with family
Helpful?
Thank Navin70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 29 May 2014
Dear Valued Guest from India,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kempton Park, South Africa
Level 6 Contributor
228 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 28 May 2014

Overlooking Charles Bridge and the Castle area. Good location and nice gardens. Friendly and helpful Staff. Big rooms, very comfortable, was upgraded to a suite. Quiet. Close to transport. Wifi in the room.

  • Stayed June 2013, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Eeyore707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 29 May 2014
Dear Valued Guest from Johannesburg,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2014

Is really mayzing hotel, we got very huge suit, we were very wondring, its dream.
Just try it, you gonna leave as royalty, i highly recommende it!! Service was great, we really enjoy it. If we gonna visit Prague , we ll stay in same hotel

Room Tip: 102, it just dream!,
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank derek20101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 28 May 2014
Dear Valued Guest from Copenhagen,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 May 2014

Very close to Charles bridge which makes it easy to get around .
The rooms are very large and very comfortable . Beautiful rooms and a beautiful garden .
For rooms with a view ask for the 3rd and 4th floors . First and second face the street and the trees block the view .
The staff is great very helpful and speak perfect English .

The hotel transport is costly although very classy . A regular taxi costs two times less .
The smells from the kitchen of the restaurant are smelled during the morning and lunch . Which is kind of disturbing when stepping out of the room or staying on the balcony .

All in all a great stay .

Room Tip: If the view is important to you take a higher floor - 3rd or 4th floor . And of course pick a room w...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 28 May 2014
Dear Mr. Leon from Tel Aviv,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2014

This was our first time in Prague and we were recommended this hotel by a friend. On arrival we were upgraded to a deluxe room and the room was absolutely fabulous. Separate living area, kitchenette, bedroom and bathroom. An apartment size room. The bathroom facilities were fabulous and the room was very quiet overlooking the courtyard.
The staff were very helpful and friendly, they were happy to help with whatever we needed.
The location is amazing, Charles Bridge 100m up the road. Short walk to New Town Square or across the bridge. Lots of great restaurants close by.
There was a mixup on check in, we were advised breakfast was included which it turned out not to be. Normally we would have breakfast out but opted to eat in since it was included and convenient to eat before day tours. The breakfast itself was very good however had we not been advised it was included we would have been more likely to just eat out and about as the prices were quite high.
Otherwise I am unable to fault the property. Everything was amazing and would definitely stay again and recommend.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmeliaOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucie D, General Manager at Pachtuv Palace, responded to this review, 28 May 2014
Dear Ms. Amelia from Perth,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,
Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pachtuv Palace

Property: Pachtuv Palace
Address: Karoliny Svetle 208/34, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Romantic Hotel in Prague
#46 Business Hotel in Prague
#83 Family Hotel in Prague
#86 Luxury Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Pachtuv Palace 5*
Number of rooms: 48
Official Description (provided by the hotel):
Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more   less 
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Also Known As:
Mamaison Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague

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