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“Great Hotel, Restaurant excellent, Attentive and courteous staff”

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Alchymist Grand Hotel & Spa
Ranked #14 of 649 Hotels in Prague
Certificate of Excellence
Northampton , England
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Hotel, Restaurant excellent, Attentive and courteous staff”
Reviewed 11 May 2009

A small boutique hotel with a warm atmosphere, very tastfully decorated and furnished with attentive staff which was managed without being overbearing.
The hotel is situated within a few minutes walk of the Charles Bridge which means most of the interesting sights are within walking distance,
The restaurant menu was imaginative with an excellent selection to suit most tastes.
Rooms range from 'petit' , although even this was more than adequate, to suites on the grand scale.
Everywhere in the hotel was spotless and well caredfor.
This hotel ranks with the best .

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Saints_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alchymist, General Manager at Alchymist Grand Hotel & Spa, responded to this review, 18 May 2009
We would like to thank you very much for taking the time and writing a review on your recent stay in our hotel.
These types of feedbacks of our valued guests are what we strive for.
And on behalf of all the Team at the Alchymist Grand Hotel and Spa, from the driver to the Spa and Food and Beverage team, we would like to thank you once again for giving us the push to improve our service level further.
Please trust that your nice comments will be shared with all the members of our team.
Thank you very much and looking forward to welcoming you again in our beautiful city.
Regards, Veronika Choteborska - General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Northampton, UK
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2009

I paid for my parents for a weekend in Prague staying at the alchymist hotel. My mother paricularly likes the finer things and she reported how excellnt this hotel was. It has a superb location near to charles bridge and is a small hotel with excellent service. The excellent service started at the airport with driver waiting for them and then on arrival other staff were waiting to greet them. The setting and the food in the restaurant was first class. I spoke with the hotel who sent me a drinks list by email and i was able to order drinks for my parents over the phone and pay by credit card (they rang me).

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LJCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alchymist, General manager at Alchymist Grand Hotel & Spa, responded to this review, 18 May 2009
We would like to thank for taking the time and writing a review on your recent stay at The Alchymist Grand Hotel and Spa.
Your feedback helps us meet and exceed our customers expectations and it is through your comments that we find the motivation to go the extra mile and improve our service level further.
We will pass your compliments to our team of professionals because it is them who make it happen.
Thank you very much and looking forward to welcoming you again. Regards, Veronika Choteborska - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GREECE
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 May 2009

My husband and I we traveled in Prague in April and Alchymist Grand Hotel and Spa was the best choise we could have make.Ffrom the begining everything was ecxelent. The driver that peak us up from the airport and back was very kinde and he was ready to answer to all our question. When we arrive at the hotel we saw that the hotel was magicall. Every one was very nice and our room was more that we expected with Champaign and chocolates waiting for as. I need to mention that the food was great in the restaurant and the very friendly gentleman that was singing and playing piano had wonderful voice, and the breakfast every morning was fantastic. Last but not least I need to mention the great spa. The only thing I’m going to say about it is when you get there look around for the fishes the are everywere and yes.... they are alive. For the treatments and thw macages you have to tryit your self to anderstand. It was a fayrtyle trip and i look forward to go back again.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marilias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 May 2009

It's a cute hotel overall but I wouldn't spend more than 200eur/night for a room there. They have the 5* stamp but there were a lot of little things that could not put it in the same category as the Mandarin down the road. They do not have kettles in the room, the tvs were very small, no ipod dock, no newspaper in the mornings. The breakfast was just ok. The pool is not really a pool--don't let the photos fool you. It's about 10 feet by 6 feet in dimension. I think if I paid less I would have forgiven a lot, but we paid 300eur/night, which is really over-priced for this hotel.

Stayed May 2009, travelled as a couple
Helpful?
5 Thank worldyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alchymist, General manager at Alchymist Grand Hotel & Spa, responded to this review, 18 May 2009
We would like to thank you for taking the time and give us your feedback. At The Alchymist Grand Hotel and Spa we always depend on our valued guest feedback in order to raise our service level and reach your expectations.
On this occasion we have learned with great regret that your expectations were not reached and we will carefully review your comments and do our best to correct them.
We hope that we will welcome you again in our hotel and hopefully next time we will meet the expectations that you have put on us.

Yours sincerely. Veronika Choteborska-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 May 2009

If you want to be really spoiled - from the room to food to spa to location - this is the place. My wife happened to hit upon its website and from that we decided to give it a shot - this having been our first time in Prague and my wanting to spoil her. I booked the romance package which I would recommend to anyone as being of real value. And our stay was great. The location is perfect within easy walking distance of the river-the old section of town - and the castle nearby, is very quiet. The restaurant is superb - a must for at least one dinner if not more. And breakfast was great. The room was outstanding. The service great. All in all...we'll definitely go back there again and have already recommended it to our friends.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff-_WashDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 May 2009

The hotel is as majestic as it looks in the internet, possibly more. But it was intimate and luxurious without being overwelming. They offer a very good pick-up service from the airport which is better value than taxis. Very friendly staff, great location, just 5min from Charles bridge. I think that the service is more of a good 4 star than a 5 star hotel, though, which appears in small details. Ex. The room was cleaned daily and towels were changed but the soap was not replaced in 3 days (we asked the room service to bring a new one). These were minor things though that do not affect the overall impression. The best surprise is the Balinese Spa in the old cellars. The offer for direct booking through their internet is the best option to choose. We would definetely stay again.

  • Stayed May 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank callisan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soest, Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2009

Service and hospitality at the highest level.
Tip: position the "alchymist concept" more prominent by putting more emphasis on the "Alchymist" ingredients: free wine tasting, good food, great spa, central location, luxurious rooms, superb breakfast buffet included etc. The sum of the ingredients will result in the ultimate holiday / hotel experience. Not many hotels can offer all these ingredients at this level, however, the Alchymist can.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Philing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alchymist Grand Hotel & Spa

Property: Alchymist Grand Hotel & Spa
Address: Trziste 19, Prague 11000, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Prague
#6 Family Hotel in Prague
#10 Romantic Hotel in Prague
#13 Luxury Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Alchymist Grand Hotel & Spa 5*
Number of rooms: 45
Official Description (provided by the hotel):
The Alchymist Grand Hotel and Spa represents the renaissance of a magnificent Baroque landmark, "Dum u Jeziska" dating from the 16th century and exquisitely transformed with the most modern comforts into a luxury and distinctive hotel that reflects the nobility and charm of historic Prague. If looking for a luxury boutique hotel in the very centre of Prague, the Alchymist Grand Hotel and Spa is the place to be. ... more   less 
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Also Known As:
Alchymist Grand Hotel Prague
Alchymist Grand Prague

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