We stayed from Monday to Friday in this hotel. It is in a good location, walking distance from most of the tourist areas of Prague but far enough out to not be too busy and noisy. Our room was beautiful and the beds comfortable, but things were only 'surface clean'- running a fingertip over surfaces or under beds revealed a HUGE quantity of dust. In the bathroom, again it looked clean but the shower curtain was too short, which led to flooding when we showered; and the pedal bin was missing it's pedal. Housekeeping was pretty good, we got fresh towels every day and the beds remade.
Breakfast was plentiful and not too bad tasting, but the fruit looked past its best.
Our main issue was with staff. The doorman was so intimidating upon our arrival, and the staff acted as though any request was too much trouble for them. They would sigh and speak quite bluntly. Customer service was clearly not high on their list of priorities; we couldn't even get a smile out of them! We were also annoyed to be directed to the lift upon our arrival (with heavy cases) only to find it had been out of order for a few days and we had to drag our cases up to the 4th floor without help. Overall it was a pleasant stay, but next time we might try somewhere different.
- Official Description (provided by the hotel):
- Welcome to the Caesar Prague Hotel in Prague, a 4 star hotel situated an old building in Art Nouveau style, completely renovated and situated in the historical centre of Prague. After a few minutes' walk you can admire National Theatre, the Charles Bridge, Wenceslas Square or enjoy a beautiful view of Prague Castle from famous cafe Slavia. Caesar Prague Hotel offers you a wide range of services in an elegant and comfortable setting. ... more less
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- Also Known As:
- Caesar Palace Prague
- Caesar Palace Hotel