We returned here for our 25th wedding anniversary in August. We booked the Honeymoon suite, (the one with the balcony at the front of the hotel).
We were greeted by Richard at the main desk who wished us happy anniversary and checked into our room.
To be honest, it seemed like it hadn't been inhabited in a while as it smelt a bit musty. Also some of the cleaning/ducting wasn't the best. Outside, the windows, table and chairs were also not very clean and covered in spiders webs. This is the best room and most expensive in the hotel!!
The breakfast is still good and offers a wide variety of Czech style food.
What did really disappoint us this time was that although we have stayed at the Hastal at least 6 times over the years they didn't even give my wife a bouquet of flowers or give us a card to say congratulations on your Silver Wedding anniversary, not the usual high standard of service at all.
What was quite interesting also was that although our room had a safe in the wardrobe, it wasn't actually attached to anything so you could actually break in and walk away with it!!
I have always written reviews of the Hotel and always been honest about what I have written so I felt that Tomasz giving us a piece of A4 paper when we checked out telling us what to put and how to score was not very professional. Especially as this was the only time that he actually wanted to have a conversation with us.
I would still return to the Hastal but perhaps next time our expectations might not be quite so high.
- Official Description (provided by the hotel):
- This Prague 4 star hotel surrounded by a realm of historical monuments enjoys the central location in the heart of Old Town. It is situated in a quiet little square dominated by a Gothic church, just a few steps from Old Town Square, Charles Bridge and Statue of Franz Kafka. The hotel offers high-quality accommodation in air-conditioned rooms, a complimentary hot and cold buffet breakfast and free internet access. The recently renovated Art-Nouveau restaurant serves fine Czech cuisine including local Prague specialties and the elegant hotel bar offers excellent coffee and a wide choice of drinks. ... more less
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