I stayed this hotel 2 days this week.
I read some good reviews here and decided to stay there.
It was on a good location and cheap but it was not pleasant stay for me because
1: the staff was not pleasant to deal with, I was trying to talk to them with smile but some of them was not so nice to me( one elder lady was nice though)
2: there was no shampoo in the room, I asked them and had to go down to get them instead of bringing them to my room
3:the bed was low and the pillows are too soft to sleep comfortably
4: I asked for morning call prior to my check out(because there was no clock in the room to set the alarm), and I got the call about 30 min later than I asked. Luckily I didn't oversleep but I could have miss my flight. I confronted to the front when i was checking out, and he acted like he didn't understand English or what I was saying.
It is cheap and good location, I was not expecting 4star hotel, but the way staff deal with the customers should be better nonetheless.
- Official Description (provided by the hotel):
- This Prague 4 star hotel surrounded by a realm of historical monuments enjoys the central location in the heart of Old Town. It is situated in a quiet little square dominated by a Gothic church, just a few steps from Old Town Square, Charles Bridge and Statue of Franz Kafka. The hotel offers high-quality accommodation in air-conditioned rooms, a complimentary hot and cold buffet breakfast and free internet access. The recently renovated Art-Nouveau restaurant serves fine Czech cuisine including local Prague specialties and the elegant hotel bar offers excellent coffee and a wide choice of drinks. ... more less
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