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“good choice in Prague, the over-commercialized city” 5 of 5 bubbles
Review of angelo by Vienna House Prague

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angelo by Vienna House Prague
Ranked #93 of 670 Hotels in Prague
Certificate of Excellence
hong kong
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“good choice in Prague, the over-commercialized city”
5 of 5 bubbles Reviewed 15 August 2010

I stayed 4 nights in the hotel and get assigned a room at the "Executive Floor" as stated in the lift. 6/F and 7/F(highest) are both "Executive Floors". There is a PC at the floor, but there is a note saying that it's not working, and never during my stay. Also, there is a coffee machine which doesn't exist on other floors. The cappuccino it produces is better than the coffee at the cafe in breakfast time.
If you are travelling by the Metro, you better exit from the "Tram" station side instead of the "bus terminal" side. you might be shocked by what Prague is looked like in the 70s on the bus terminal side which can give you a bad first image to the city. on the contrast, the Tram station exits is a well modernized area with big malls an international brands.
Cleanliness is ok, The desk is not swiped in the 2nd day, where there are some sugar left on the table. Blankets covers are not changed throughout the stay, although it's not a must.
If you are not planning to go out as early as 8:30am, you better hang the "Do not disturb" notes on your door. Cleaning ladies come at 8:30am in my first morning and tried to open the door. Since i have it chained, they realized we are still inside and continue cleaning the next room.
The cleaning staff usually talk loudly in the corridor when we get out everyday, but luckily, you won't hear a thing in the room thanks to the thick door.
btw, free wifi is offered in the lobby and the speed is good.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cakesogood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angeloHotelPrague, Executive Assistant at angelo by Vienna House Prague, responded to this review, 23 August 2010
Dear guest,

Thank you for your stay at the angelo Hotel Prague and for taking the time to give us your feedback. We are grateful for your comments, which help us to continuously improve our services.

We regret that the PC station was not at your disposal during your stay. However, allow us to inform you that in the meantime we have put it back in operation.

As you mention in your comments, coffee machines are just located on the Executive floors and are part of the benefits. In respect to the coffee quality at breakfast, your comment was passed to the F&B manager in order to take necessary corrective actions.

Finally, we would like to deeply apologize for the disturbance by chambermaids during your stay and shortfalls in the housekeeping service. We would like to assure you that further instructions to the housekeeping team have been set.

Again we would like to thank you again for your comments and we are pleased that you can recommend our hotel.

We hope that we will have the opportunity to welcome you back soon.

Sincerely Yours,
angelo Hotel Prague Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
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English first
Melbourne, Australia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 4 August 2010

I recently stayed in this hotel for five nights. Whilst located a short ride out of Prague it was perfectly located for my business needs. It is just a short walk to a good shopping area and restaurants and also close to subway and trams. Breakfast was a nice spread and we sat outside in the "beer garden" type area and enjoyed a few drinks from a couple of very friendly and obliging bar staff. Overall a very nice hotel. I thought that the internet at 15 euros a day was a little pricey though.

  • Stayed July 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PeteC_3193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angeloHotelPrague, Executive Assistant at angelo by Vienna House Prague, responded to this review, 16 August 2010
Dear guest,
thank you for your stay at the angelo Hotel Prague and for taking the time to give us your feedback. We are grateful for your comments, which help us to improve our services.

We are very pleased that your business trip in Prague was a success and that you enjoyed your stay in our hotel.

Regarding the internet, allow us to inform you that we are currently in the process of extending the Wi-Fi connection to all hotel premises including rooms.

Dear guest, we are pleased that you can recommend our hotel and we hope that we will have the opportunity to welcome you back soon.

Sincerely Yours,
the angelo Hotel Prague Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 9 July 2010

The Angelo Hotel is absolutely immaculate and the quality of the room we were allocated was identical to those featured on its website. It would be fair to say that outwith Las Vegas, this is the best quality of room my wife and I have stayed in. The facilities at the hotel were similarly above reproach and the breakfast provided comprised a choice of the usual cereals, fresh fruit, yoghurt, various cheeses, ham, croissants and breakfast sweet breads and cakes whilst the cooked options were the usual bacon, scrambled eggs and sausages etc. The food was well presented and served by very polite and helpful staff all of whom wore the hotel livery and spoke perfect English.

The hotel is located in an area which is approximately a 30 minute walk from the Old, Lesser and New Towns and during our stay, we simply walked to all of the tourist destinations. That said, for those who are less fit, within a couple of hundred yards of the hotel, there are bus, tram and Metro stops which will take you to most places. Although not in the same street, within the immediate vicinity of the hotel there are numerous Restaurants and fast food outlets and less than a couple of hundred yards away there is what appears to be a brand new shopping mall which has an extensive range of shops, restaurants, a cinema, bowling complex and a large Tesco Supermarket.

In essence, I would have no hesitation in recommending the Angelo Hotel to anyone and overall Prague is an ecellent holiday destination which has much to offer the general tourist and also those who have a specific interest in wonderful architecture, museums and beautiful scenery. For those who are keen on shopping, there is an abundance of shops covering every possible price range up to and including a whole street of desgn er establishments.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AberdeenBrocher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BC
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 July 2010

This hotel is sophisticated and welcoming! The staff are wonderful (cheers to Radovan - our waiter/bartender - for his professionalism and friendliness), breakfast is lovely (the dinner is great also!) and the rooms are comfortable! We love the city of Prague, and although this hotel is not in the historic center, it is only a short subway ride away! It is convenient to buy day passes for transportation (subway, trams). We also stayed at the Angelo Hotel last year during the summer (for wedding anniversary) and it was a great starting point for walking as Prague is lovely to walk about exploring! I really love this hotel, and I always feel relaxed and happy here!!

  • Stayed March 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JourneyTaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 5 July 2010

I stayed in this hotel several times (probably 5-6 times so far) – all on business. It’s a clean and comfortable hotel, staff is very kind and helpful. Definitely worth its price. The hotel is located by a central station of trams and metro, therefore easy to get anywhere from there. Nearby the hotel there is a big shopping center. The hotel is also surrounded by many restaurants and cafés. In a couple of my stays I had some issues (no hot water, remote control not working, key card is not working etc.) – all been addressed efficiently by the hotel staff. Breakfast is good. When the dining room is full, the staff not always keeps up with the pace and food or dishes are refilled a bit slowly. The room is very comfortable and clean. The prices of the minibar and the lobby bar are fair for a hotel. There is not much difference between the standard room and the executive room. The executive floor includes free coffe/tea and fruits. There are also PCs connected to the Internet, but these can also be found at the lobby. Internet at the room is paid. Internet at the lobby is free. On TV, only news channels are in English. Many channels are in German.

  • Stayed June 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ravita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praha
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 July 2010

Angelo hotel is fantastic indeed - very nice atmosphere, outstanding staff - very helpful, friendly , really excellent. Rooms are clean, quite big and nice. Also the hotel lobby bar is great, breakfast with wide variety of food and drinks...I can unreservedly recommend this hotel..

  • Stayed June 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HAna007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
praga
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 28 June 2010

not clear approach towards its customers . In hotel reservation it was mentioned that the price is for the room with max two persons. During the check out at the reception the additional price for breakfast for second person (25 Euro) have to be paid. With such an approach it is not clear how the hotel has received 4 stars as finally I felt myself cheated and for sure never come back to this place.

  • Stayed February 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank bobo_go_to_prague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angeloHotelPrague, Executive Assistant at angelo by Vienna House Prague, responded to this review, 8 July 2010
Dear guest,

thank you for your stay at the angelo Hotel Prague and for taking the time to give us your feedback. We are grateful for your comment, which help us to improve our services. However, we are very sorry about the incident you experienced at your check out which affected your general impression about our hotel in a negative way.

As a matter of high concern we would like to look into this issue more precisely and find out what happened. May we kindly ask you to get in touch directly with the hotel management and send us further information about your stay. We aim to find a positive solution, see what went wrong and proof you our 4-star hotel qualities.

We look forward to hear from you.

Sincerely Yours,
angelo Hotel Prague Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about angelo by Vienna House Prague

Property: angelo by Vienna House Prague
Address: Radlicka 3216/1G, Prague 150 00, Czech Republic (Formerly Angelo Hotel Prague)
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#57 Family Hotel in Prague
#59 Business Hotel in Prague
#71 Romantic Hotel in Prague
#82 Luxury Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — angelo by Vienna House Prague 4*
Number of rooms: 168
Official Description (provided by the hotel):
The angelo hotel is located in Prague business district Andel. The unique design displays exclusively selected colours in combination with oriental furniture and accessories. The hotel offers 163 rooms and 5 suites with balcony, a modern conference centre, underground car park, restaurant and 1970s-style lobby bar. Fitness & Health center are accessible at the adjacent andel’s hotel. The nearby restaurants, bars and shopping centres make the hotel a popular place to meet and stay. ... more   less 
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Also Known As:
Prague Angelo Hotel

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