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EA Hotel Crystal Palace
Ranked #338 of 648 Hotels in Prague
Reviewed 8 April 2013

Good access to city centre. Couple of problems in the room-no shower curtain and the top of the wardrobe was thick in dust, as my friend found out when she lifted her suitcase down from the top of it, after only being in the hotel for a short time. Both things were mentioned and they were sorted that evening. No problem with requesting extra pillows. Breakfast ok. Although the hotel is in a side street off of a main road, each morning around 5am, what sounded like a dumpster truck came past the hotel-several times. Where it was going I don't know as the road led to a dead end. Staff weren't too bad, bit miserable. It's ok if you want a budget hotel. Go around the corner to The Sheraton hotel if you want a nice evening meal out. If I visit Prague again, I would stay somewhere else.

Room Tip: Rooms at the front are very noisy.
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  • Stayed: April 2013, travelled with friends
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Thank juliewestie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 - 82 of 354 reviews

Reviewed 10 December 2012

Have just returned from this dreadful hotel. The rooms are small, the carpets so dirty I had to wash my feet three times a day. I had trouble seeing as the lighting is so poor.
The cleaner brushed the stairs down at 6.30 in the morning waking each floor.
In all, this hotel is by far the worst I have ever stayed in. Keep clear.

Room Tip: Dont book this hotel
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  • Stayed: December 2012, travelled as a couple
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2  Thank Gillie02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012 via mobile

This hotel is in a nice quiet location. Beds are extremely comfortable and clean. Room in general is. Breakfast area ha a nice Buffet Selection. Warm and cold items to choose from. Friendly staff although a bit shy at night. Over all enjoyed my stay at this location. Would recommend this to anyone.

  • Stayed: November 2012
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Thank 880imvip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

Great location: not far from the centre, in a little quiet street between stations of two different underground lines. If you´re not lucky, the room you get might look like this: dirty with marks and maybe some food remains on the wall and stains on the carpet. Air conditioning is a joke: you set it to -5 (minus 5!) and get 25 degrees centigrade! Cleaning starts pretty early. A sticker in the bathroom urges the guests to hang the towels if they want to re-use them so as to be environmentally friendly, but they will be exchanged anyway. Don´t be surprised though to receive towels with holes and patches! There can be patches on the carpet as well, and believe it or not, also in the mirror!

  • Stayed: November 2012, travelled with family
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1  Thank atom2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2012

We have been really disappointed! The personal of the hotel is really not guests oriented, they are neither friendly nor interessent in solving problems. Our room was very small, a chip card for the door was broken, a window hadn't a handle, On the floor rest of dust and i've found a hole in the towel. The room has costed more than 90€ per night but the niveau has been really really poor. Impossible to have access at the wellness area. The sauna should be very small, it's located at the garage floor and should be reserved any days before otherwise is impossible to use it.

Room Tip: don't take the room number 401!
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  • Stayed: October 2012, travelled as a couple
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1  Thank fabio t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2012 via mobile

This hotel is a great place to crash after a busy day walking around prague. very easy to find from museum metro. great transport links from metro or tram if you can work the tram out which we desided not to bother as it was only a 10 min direct walk into the heart of the old town and only a couple of mins from the new town. quiet hotel reseption staff helpful. our flight was later in the day and we were able to leave our bags whilst we went out to get the last bits in before we had to leave. there is aircon and hairdryer very useful. mini bar which is chargable but pleanty of cheap shops to get water ect. There is also a pub just around the corner turn right out of the hotel within the same courtyard not sure of the name but the beers are a bargin only 56k for 2 beers about £1.60 for 2 perfect if you arrive later in the day food also looked good. we didnt eat but there were lots of peeps eating. we will stay here again :)

  • Stayed: October 2012
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Thank mrmrsH3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2012

Great place and a very pleasant surprise. Everything was excellent but the front desk personnel. They were okay but seemed more interested in their computer than the customer. My guess is that the Internet was more interesting that our being there. Food was very good. The hotel was more than we expected and very reasonable.

  • Stayed: September 2012, travelled as a couple
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1  Thank MontanaTraveler2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about EA Hotel Crystal Palace

Address: Mala Shtepanska 1399/17, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#228 Luxury Hotel in Prague
Price Range: £48 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EA Hotel Crystal Palace 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Euroagentur Hotel Prague

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