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“nice hotel”

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EA Hotel Crystal Palace
Ranked #343 of 646 Hotels in Prague
Reviewed 28 December 2013

It was very a very nice hotel, clean and the staff frienly and helpful since they gave us directions everyday to where to go in the city. Location was perfect. Its about 5minutes away from the wenceclas square. Breakast was good, big variety. We visited prague late november so it was extremely cold! The wifi was ok, you get the code when you check-in. Airconditioning worked perfectly and our room thankgod was always warm.

  • Stayed: November 2013, travelled as a couple
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Thank Elizabeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona D, Manager at EA Hotel Crystal Palace, responded to this reviewResponded 24 January 2014

Dear Betty,

thank you very much for visiting Prague and mainly for staying in our Hotel Crystal. It really help us to improve our services and also it is a great award for our work..
We hope that you will again visit our hotel and in this case we promise to do our best to satisfy your needs for a pleasant stay.

Simona Drevnakova
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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69 - 75 of 359 reviews

Reviewed 7 December 2013

Stayed for three night visiting Christmas Markets. 10 minutes walk from Wenceslas Square
Modern Hotel down a side street with friendly staff, good continental breakfast in pleasant dinning room.
Poor lighting in public area,s works on sensors and room lighting not very bright. Some twin rooms very small

Room Tip: Make sure you ask for a large twin or double room
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  • Stayed: December 2013, travelled as a couple
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Thank TimberlandJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simona D, Manager at EA Hotel Crystal Palace, responded to this reviewResponded 24 January 2014

Dear TimberlandJM,

thank you for your review, it helps us provide good servise for our clients. For this year we planed reconstruction of halls includes the lights.
So we hope that next time you will stay again at Hotel Crystal Palace you will be satisfied.

Best regards

Simona Drevnakova
Hotel director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

Overall, great place to stay. Although we were first sent to a dirty room by accident (which can happen almost anywhere), the situation was rectified immediately and we loved our stay there. The staff was pleasant and helpful, and the breakfast made it an overall good value as you can eat from a large buffet and coffee up before a day of visiting. It is about a twenty minute walk to touristy Old Town (or ten minutes to walk to tram & get there) and has lots of great places to eat or have a beer in the near vicinity, without paying the higher prices of the more touristy Old Town. Good value, good people, good breakfast, and good location. I'd happily stay there again.

  • Stayed: August 2013, travelled as a couple
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Thank cadudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Nice hotel, easy to find in a little street with no through-traffic. Plenty of restaurants and bars around. Friendly staff, free wifi both in the restaurant, rooms and lobby. The breakfast was great. Only downside was a rather small room and high room temperature (windows couldn't be opened).

  • Stayed: October 2013, travelled with family
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1  Thank Jens J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

The hotel is a little bit rundown for 4* rating - stained carpets, frayed towels, leaking soap dispenser, but the personnel friendly and polite, breakfast is good and a very convenient location to explore Prague. Considering there was an online discount it is value for money.

Room Tip: Ask for a room facing the back yard - they are bigger than ones facing the street.
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  • Stayed: September 2013, travelled on business
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1  Thank Amoramia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

Hotel Crystal Palace is a very good hotel. Very central and near to Wenceslas Square. Service, cleanliness and sleep quality are as expected. I recommended it to all those who wish to spend some time in the wonderful city of Prague

  • Stayed: August 2013, travelled with family
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Thank mzam54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

When on holiday it is very important to find a hotel which is situated in a quiet surroundings yet not far from the centre. Crystal Palace Hotel in Prague is that hotel. It is situated in a quiet lane, yet it is five minutes away from the Winceslas Square and about ten minutes from the Old Town. It is a clean hotel, with very friendly and helpful staff, (something which is not usual for Prague) and very reasonable rates. TV service is a bit pathetic especially if you speak only the English Language. Only BBC World Service is available. Internet which is free in all rooms is a bit slow or rather not fast enough for streaming.
Breakfast is served in a small area, but rather adequate and is varied. I was rather impressed with the promptness of the staff to replace dishes when almost emptied! Rooms are modern, all fitted with air-condition though a bit awkward to operate until you get the hang of it.

Room Tip: Rooms on the inner side of the hotel might be a bit cooler especially in a hot summer like we just h...
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  • Stayed: August 2013, travelled on business
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1  Thank barlet4094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about EA Hotel Crystal Palace

Address: Mala Shtepanska 1399/17, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#232 Luxury Hotel in Prague
Price Range: £44 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EA Hotel Crystal Palace 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Euroagentur Hotel Prague

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