Reception checked passports and informed us "sorry but we are overbooked, do not be concerned we have arranged alternative accommodation" - What's the name of the accommodation - "I don't know" - what if we don't find the accommodation/area acceptable? - "It's not my fault - have a nice day".
Unbelievably bad service - dumped at alternative accommodation in a street lined with sex shops and a bit run down. Be warned you probably won't get the holiday you booked and paid for.
- Official Description (provided by the hotel):
- The GALILEO hotel is situated in the Vinohrady historic residential area of the centre of Prague. It has been renovated with care recently, so that our guests can enjoy a stay in the magical atmosphere of the golden city in elegant, comfortable surroundings. The hotel is served by public transport stops close by (underground and tram) and the famous Wenceslas Square is only 10 minutes' walk away. ... more less
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- Also Known As:
- Galileo Hotel Prague