Generally when we travel we choose hotels that are in the center. For our bad luck we made the reservation at the end of November. As a result we picked this hotel which is far away from the center, due to the 4.5 stars at tripadvisor and the average low price of the rooms. We were wrong. We were 2 couples. We booked for 80€ per room.
When we arrived in the hotel a little bit before final check in (00:00), the room was very cold. So we put the thermostat in highest level!The result wasn't as we predicted!The roon afterwards was just cold...
The second day we had the wrong idea to have breakfast in the Hotel.
The girl in reception asked us if we wanted and we didn't refuse, although there was an extra cost of 5€ per person (we were informed about this).This happened a little before 10:00.
We took some staff from the buffet, but after 10-15 minutes I tried to take a coffee from the machine and an old lady who was working in preparing the buffet, spoke to me extremely angered in Chech language. I unterstood that se didn't want to take the coffee! Finally I took the coffee because another lady who was working there told me to do this. After 5 minutes, the same angered lady put the lights off the salon!!! I haven't seen such a rude behaviour ever in my life in Hotel !!
Fistly, If there's rule in the Hotel that breakfast is until 10:00 and after you have to go away, we had to be informed and not allowed to take breakfast.
Secondly, if serving is closed you MUST tell this politely or you MUST take the machine which makes coffee.
Lastly, if you want to close the salon you MUST tell this politely - you work in hotel!! I pay for this!!!
I have to say also, that the price of the room was extremely high for the level of services that provides. It's far away from the center of Prague, it's a 3 star Hotel, the furniture were (or seemed to be) old, the quality and quantity of breakfast were low for the cost of 5 € per person.
However I can't also forget the good ones! The girls in reception (I think two Teresas) were very polite! Moreover we could buy some tickets for tram from the hotel.
The room was big and clean , and when we were returning in the hotel in the evenings there was hot water in the shower.
Maybe a part of my critics is unfair because the prices at all hotels in Prague are getting extremely high at this period, but I lived this experience in this hotel and I have to blame whoever did this to me!
Possibly I will not travel again to Prague because I don't want to go in the some place twice, but definitely I will not choose this Hotel and this period of year (last days of the year)
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- Also Known As:
- Inos Hotel Prague