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“Outstanding Experience in Magical Property”

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Mandarin Oriental, Prague
Ranked #22 of 646 Hotels in Prague
Certificate of Excellence
Reviewed 29 July 2011

Returned to Prague this month, this time with Mom and sister to celebrate birthdays and visit heritage sites in Europe. Could not decide whether to return here (had fabulous experience in 2008 with husband, see previous TA review) or try the Four Seasons. I likely could not have gone wrong either way. I ultimately chose this not only because I knew how great a property this is, and because the hotel was offering a pay two nights/third is free deal but because the Four Seasons is located in the heart of the very- packed -with -tourists central area of Prague, and comparatively this Mandarin is an oasis, in a quiet corner of gorgeous splendid Prague.

Additionally, the hotel has a truly unique vibe---it is very different from other Five Star properties, it feels like a true boutique property. ( I do note that the lobby of the FS is much more luxurious and spectacular if you need that). Also, the spa is beyond wonderful; I enjoyed one of the best massages of my life. Extraordinary in fact. Breakfast excellent. Staff at hotel is super attentive and helpful. Location and setting magical.

Only complaint is what you may have read already: I felt nickel and dimed by hotel's need to charge 99 Euro for third person in room even on the free night; somehow this does not feel right.

Suggestions: pack only flat comfy shoes-impossible to walk on cobblestoned streets in anything else; splurge for the spa; beware of "highway robber" taxi-drivers at train station and airport, better to arrange for hotel to send taxi to meet you instead; book with platinum Am Ex card for great benefits.

Stayed: July 2011, travelled with family
Thank NomadicNina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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934 - 940 of 1,458 reviews

Reviewed 29 July 2011

Very comfortable hotel in a quiet and convenient part of the city. Beautiful rooms with everything you could want. Not cheap but the staff have a nice blend of formal and informal. A small problem with the room not having been serviced by 3 pm but quickly rectified. The building is a converted monastery and still seems to exude tranquility.
Little extras like a pillow spray (lavender I think) to improve sleep!! Little doggie bag with apples and water in it for the journey home.
We will be back!!

  • Stayed: July 2011, travelled as a couple
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Thank millbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

The staff is extremely helpful and caters to the customer's every need. My room was large and the bed was the most confortable one i"ve ever slept on. Breakfast is great with high quality meats and cheeses. Valet parking was a plus as I needed to get around due to an emergency. The location was close to the Charles Bridge without the crowds or noise. I can't wait to come back.

  • Stayed: July 2011, travelled with family
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Thank JoeHamilton_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2011

We stayed at the Mandarin to celebrate our wedding anniversary. Even though we actually live in Prague we decided to stay in the city as we didn't have the time to travel; plus, pretending to be a tourist in your own city is always bit of a fun.

When we arrived to the hotel, we got a royal treatment: we were personally greeted by the hotel manager and then promptly escorted to our room. We ordered the Deluxe Suite on the fifth floor - and it really was luxurious, with a vast bathroom and fabulous decor. Not to mention that there was a bottle of Champagne waiting for us, accompanied with chocolate-dipped strawberries, a fruit bowl and a personalized, hand-written greeting card. Nice!

Next, we headed for a massage at the Mandarin Spa. We chose the "Mandarin Ritual", a 2-hour full-body massage combined with a 1-hour meditation. We're not too into massages, but this one was a real treat. Highly recommended!

For the dinner, we didn't use the hotel restaurant (Essencia) but instead, we headed to U Zlate Studne (The Golden Well). Food-wise, Essencia is really nice but Golden Well is even better plus its spectacular terrace makes it THE place to head for a romantic dinner.

And when we got back from the dinner, there was one more surprise waiting for us: a hot bath with red rose petals and some aromatic oils... what can I say, we had a fabulous time.

Thank you Mandarin!

  • Stayed: July 2011, travelled as a couple
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Thank OndrejV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2011

Very comfortable - interesting food but expensive. Good service. Shame the terrace is not in the garden but overlooking the car drop-off area..............

  • Stayed: July 2011, travelled as a couple
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Thank OxfordDiners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2011

The service at the hotel was outstanding. Personal tour of the facility upon check in and first class service in supporting our daily needs during the visit. The room was pleasant overlooking a beautiful courtyard with a relaxing atmosphere of soft music and a plate of fresh fruit for refreshment. Centrally located in Prague in a 14th century monestary added a special feel for the visit. As always you can not make a mistake staying at the Mandarin Oriental. Pay the extra money over an average hotel and make it a memorable trip. The breakfast by far the best I have ever experienced. Cheers.

  • Stayed: June 2011, travelled with friends
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Thank asufan97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2011

I hate to address price issues but sometimes I just cant make sense of things. I travel well and dont cut corners when I travel. Best restaurants, first class accommodations, and by no means I complaint about the cost, but sometimes things are non-sense. For example we stayed here at a suite paying north of 600 Euros a night and we order a roll bed, for my daughter that was placed in the living room of the suite. They charge 100 euros a night for this on top of the suite price. We used the hotel car to go to and get picked up at the restaurants we had reservations on. The rides were between 5 and 10 minutes each way. We were charged over 80 dollars for this service this are hotel cars seating in the parking lot all day. The drinks at the hotel patio were 15-20 dollars a drink, I am saying a scotch with soda....15 dollars for the scotch and 5 for the soda, its as i write this a laugh. The people were extremely nice, everyone was helpful and happy to take care of any need, but i just had a feeling that they are trying to reap every penny out of you they can. I know the four seasons there is the same story so it is what it is, just venting a bit and letting you know what to expect. Prague is an awesome city with incredible architecture and things to visit and see.

  • Stayed: July 2011, travelled with family
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7  Thank goodtoknow121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Prague

Address: Nebovidska 459/1 | Mala Strana, Prague 118 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Prague
#7 Business Hotel in Prague
#11 Family Hotel in Prague
#20 Luxury Hotel in Prague
#28 Romantic Hotel in Prague
Price Range: £188 - £381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Prague 5*
Number of rooms: 99
Official Description (provided by the hotel):
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more   less 
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Also Known As:
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Prague Mandarin Oriental

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