I have been a few of the Mandarin Oriental hotels. All of them have had one common factor, they have all had a fantastic customer service, making sure the customer goes first.
Although staff in general was very supportive, my experience is that if I did not know I was in the Mandarin, I wouldn't have never realised.
It is an expensive hotel, five start, with a fantastic brand so my expectation is to receive that level of service.
Breakfast is average, food in general was average. I wanted to check out 1 30 instead 12 and they just said no..... Even in the most busy cities, they have been good enough to extend the check out for a couple of hours. Hopefully my feedback helps.
- Official Description (provided by the hotel):
- Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more less
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- Also Known As:
- Mandarin Oriental, Prague Hotel Prague
- Mandarin Prague
- Prague Mandarin Oriental