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“Best hotel ever” 5 of 5 bubbles
Review of Mandarin Oriental, Prague

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Mandarin Oriental, Prague
Ranked #32 of 670 Hotels in Prague
Certificate of Excellence
Munich, Germany
1 review
“Best hotel ever”
5 of 5 bubbles Reviewed 9 June 2009

Mandarin Oriental Prague was the best hotel we've ever been to - and we've stayed in several excellent ones before.

Incredibly quiet, the former monastery is a very harmonic, luxurious and elegant place. It's neither plushy nor cold, but gives a feeling of being welcome, safe and sound.

The staff is very professional and, at the same time, cordial and charming. Everyone seemed to be really interested in our well-being and was perfectly willing and able to answer to all our questions and wishes.

Restaurant and Bar are on top-level - the waitresses/waiters as well as food, wine and drinks.

The furniture is modern and comfortable, with very much taste. Rooms and Bathroom were beautiful and flawless. The bed-linen is a dream.

During our much-to-short stay, the weather was much to fine and our sightseeing programme much to packed to enjoy the high-praised spa. Next time, we will certainly use it.

Prague is a remarkable beautiful city with very much tourists. Its a bless to have a heavenly and quiet hotel in walking distance to all the beautiful places (Mala Strana/Kleinseite, Hradschin, Karlsbrücke, Staré Mesto/Altstadt, Jewish Quarter/Josefstadt, Nové mesto/Neustadt).

The surroundings of Mandarin Oriental Prague are the charming and narrow streets of Mala Strana - the perfect setting for a nice, relaxing and romantic stroll.

Mandarin Oriental Prague is a role model.
Thats how a ***** Hotel should be: Simply perfect!

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnnieMunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
NJ USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 June 2009

From arrival to departure, outstanding staff makes stay effortless. Concierge, Vaclav Jancarik suggestions for dining, from the conventional to the latest Czech food trends were a delight..

The overall feel of the hotel, as if you are the Lord of the Manor - so to speak, made for a most relaxing 5 day stay in wonderful Prague..

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank guanajaycoruna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
5 of 5 bubbles Reviewed 18 May 2009

Everything about the Mandarin Oriental Prague exceeded our expectations. We were traveling as new parents with our 2 month old son and were somewhat apprehensive given the new logistical challenges we faced. Luckily for us we picked the MO to stay in. Having contacted the hotel in advance to establish what facilities were available for babies we requested a crib and a kettle as well as an airport pickup. We were thrilled to find not only what we requested but much more (sterilising equipment, baby bath/lotion/shampoo/toy/extra water). I believe we have Ms. Simona Brejchova, the Executive Housekeeper, to thank for all that as she made some of these purchases especially for us. Thank you Simona!
We also availed of the baby sitting service which we were pleased with (a very pleasant student with excellent english).
WRT non-baby offerings, the hotel is extremely personable, the staff knowing who you are as you pass through the reception/lobby. The location is superb, a mere 3 mins meander to Charles Bridge, a nice walk to the Castle and is surrounded by fabulous buildings/ architecture. The buffet breakfast was fantastic and the spa, a must-visit! Would I stay here again? It goes without saying.

  • Stayed March 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NewMum1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Ma
1 review
5 of 5 bubbles Reviewed 18 May 2009

i stayed 4 days in Prague as part of a 10 day European trip with my wife and 15 year old daughter. We had an extraordianry time taking in all that Prague has to offer. The Mandarin Oriental was not only a perfect hotel to stay at, but their staff actually made our entire visit everything we could hope for. They arranged for the best giude we have ever had touring a city. We were picked up and taken to the airport with no delays. The house car was available on a moments notice to take and pick us up at dinner, the opera, and a few busienss meetings i had. Their recommendations for restaurants were right on the money.
The hotel was built in an old monastery. It was the perfect balance of old charm with modern amenities. We got a suite that was large, well appointed with a beautiful bathroom and really interesting in it's feel. The spa was great ( though a bit pricey). The staff spoke perfect English and couldn't have been more friendly and accomodating as i said above.
While we like to travel to new and exciting places, the Mandarin may just be a big enough draw to bring us back to Prague sooner rather than later.

  • Stayed April 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WSW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belgium
Level Contributor
100 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
5 of 5 bubbles Reviewed 10 May 2009

Great location in Mala Strana, more charming than on the other side of the river. The hotel combines the architecture of a monastery with modern elements and Asian touches in the decoration. It works well and creates an elegant, stylish and relaxing atmosphere.

I had a room (Mandarin Deluxe) in the new wing and it was great: high-class decoration, spacious, garden terrace, good lighting and HiFi, large limestone bathroom. The room looks much better than on the Web site (I think MO should rethink its Web site and brochures). Rooms in the old wings can be more quirky, unless you go for the top categories.

The fitness room is large and well equipped. The spa is in a separate building and the wet area is unfortunately only accessible if you book a treatment (expensive).

The hotel has a good and stylish bar. Lunch at Essentia was just fine, nothing special. The breakfast buffet was better and had a few good local dishes.

Service is as good as you will get in Eastern Europe, but this is not an Asian MO experience.

So far, the best hotel in Prague, better than the blander Four Seasons, the only other luxury option in town.

  • Stayed May 2009, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank topsmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leipzig
Level Contributor
114 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
5 of 5 bubbles Reviewed 4 May 2009

There are not many words necessary, but two: exceptionally outstanding. - In every respect: location, rooms, atmosphere, food, staff, house keeping...
I honestly cannot imagine how this hotel can be topped.

  • Stayed April 2009
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank uwe-leipzig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
152 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 bubbles Reviewed 7 April 2009

This was a very nice hotel. Our suite was hugh more than 70 sqm with high ceiling and parquet flooring. I can't really complain on anything it is highly recommended. We have also stayed at Aria Hotel but MO is mutch nicer. Big difference.

  • Stayed March 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Claes71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Prague

Property: Mandarin Oriental, Prague
Address: Nebovidska 459/1 | Mala Strana, Prague 118 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Prague
#7 Business Hotel in Prague
#14 Family Hotel in Prague
#28 Luxury Hotel in Prague
#28 Romantic Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Mandarin Oriental, Prague 5*
Number of rooms: 99
Official Description (provided by the hotel):
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more   less 
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Also Known As:
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Prague Mandarin Oriental

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