Situated in a quiet corner of Mala Strana, surrounded by traditional buildings. 5 minute walk to Charles Bridge and good selection of bars/restaurants, trams stop closeby, a safe area at all times of day/night. Ideal location if you like peace and quiet and a feel of what the real Prague is like.
Met at airport by hotel limosine - expensive but nice (although their idea of a stretched limo is not the same as in the UK).
Greeted by name & taken directly to room where check in details taken - very quick and efficient. Room large and airy, overlooked court yard, enormous bed, nicely furnished in neutrals with splashes of colour. Very comfortable although not the upgraded historic room expected - decided not to request change as on the hotel map these looked quite small. Bathroom in beige marble, large double ended bath and separate large shower cubicle.
Some issues with details in the room: no tea/coffee tray; no toiletries for putting in the bath; unable to adjust level of the underfloor heating in bathroom - too warm at times; insufficient storage space in terms of drawers; no way of checking who is outside the door - no security bar or spy hole on the door; air conditioning didn't seem to do much (had to request key from concierge to open window); only received a paper one day out of three; no information about the hotel in the room - eg breakfast times, how to get an outside line, the purpose of the large yellow and red tassles hanging up ( realised red =do not disturb and assumed yellow = clean room now), etc.; no information about places to go in the local area or other parts of Prague.
More general issues: Tiny lift could be a problem if hotel full. Area designated as a lounge was utilised by Audi for a conference for all of our stay
Breakfast selection and quality poor for 5 star and service not always up to scratch. In general, hotel staff pleasant and always opened doors and greeted you, prompt response to any queries.
Decor throughout hotel too understated , felt somewhat clinical. No sense of the historic nature of the building.
Still enjoyed our stay although would definately not return for another visit as feel it is significantly overpriced.
- Official Description (provided by the hotel):
- Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more less
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- Also Known As:
- Mandarin Oriental, Prague Hotel Prague
- Mandarin Prague
- Prague Mandarin Oriental