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“Two Fatal Flaws” 2 of 5 bubbles
Review of Mandarin Oriental, Prague

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Mandarin Oriental, Prague
Ranked #33 of 670 Hotels in Prague
Certificate of Excellence
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1,274 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
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Paris
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 15 June 2007

This is a great property, a monastery with some original buildings dating back to 14th Century. It was opened as the Mandarin Oriental in Sep 2006 after what was obviously a very extensive and expensive renovation.

My over-riding feeling is that something was slightly missing about the experience, but I can't put my finger on it. The rooms are well appointed, but not exceptional by any means. There are no views to speak of (it's a monastery - so think big solid walls, inward-looking). There are lots of nice corridors with old vaulted ceilings. Conceptually it's more a haven in what can be a hectic town if you're out pounding the pavements with the tourists. The spa facilities are exceptional, and I would think one of their key focuses.

I was helping put together a fairly large (120 people) event which was held at the hotel. This was absolutely faultless coordination on the hotel's part - the staff, the wines, the food, the service was all extremely well done. It is also a fairly new hotel in Prague, so the locals are quite keen to see inside, which is always good for getting attendance at events. I would recommend it hands-down for hosting events.

I was able to view and visit a lot of the bedrooms. Again, they are very well appointed without being exceptional. They are not particularly large. The rooms upstairs in the spa building (there are only a few) seem to struggle with very noisy airconditioning vents.

I had a very early morning departure in a group of 4. When our car arrived, the hotel had organised fresh coffee and croissants for us. A nice touch.

The hotel bar is modern and quite funky, I liked it, very nice for a hotel.

All up, I can't find much to fault. I'm surprised it isn't ranking higher in this listing - I would assume it's because it's pretty new and needs some time to get more reviews. But there is something...maybe just the settling-in of the operation during its fist year..something that stops it from being great for me. This is an expensive hotel, in a city full of nice places to stay. It should be great. I'm sure it will be soon.

Stayed June 2007
Helpful?
1 Thank ToddParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 May 2007

If you want a beautifully decorated, nothing is too much trouble, peace and relaxation and fantastic location then this is the place.

We spent a weekend here after a business conference in the hotel. I would thoroughly recomend it, one of the best hotels I have stayed in with superb service and attention to detail. Prague is also a beautiful city and great for a weekend getaway.

  • Stayed May 2007, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Sulley27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marlborough, wiltshire
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 27 April 2007

Just back from a first time 3 day trip to Prague. What a wonderful city - so much to see, good food, safe and a really good vibe. We expected great things of the Mandarin Oriental but it was exceptional. Collected from the the airport in a Mercedes Limo which was a lovely start to the weekend. The hotel quirky in it's design being formed from a monestry and sits in a quadrangle around the garden. The location is fantastic being in a very quiet area, 5 mins from Charles Bridge, Kampa Park, Petrin hill and the tram stop to the Castle, Cathedral etc.. Our superior room was fantastic overlooking the garden and styled in a contemporary fashion with lots of limestone, leather and silk. Great toiletries from Aromatherapy Associates to enjoy a soak after the all the walking! You bypass reception and checkin in your bedroom. The tea has to deserve a special mention as I am still carving the fantastic brews!

Staff are unpretentious and nothing is too much trouble.

Business Centre was excellent and free.

We never ate in the hotel except for breakfast which was excellent but can recommend the Kampa restaurants and V Zatiki

We will definately be going back as we both thought the place was magical and so romantic.

  • Liked — Everything but especially the tea's!
  • Disliked — Nothing it was superb
  • Stayed April 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank amandatoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 April 2007

Myself and my partner have just come bck from a 2 night weekend break from this hotel - we decieded to go to prague to celebrate my birthday and wow what a city - but even more so what a hotel. I work in the travel industry and specialise in Luxury products and so I have seen many 5 to 6 star properties in Europe and in Asia . But this hotel really excelled in their service with each and every member of their staff. The room type we were given was a Deluxe room - This is the 4th room catergory up - Every single detail had been carefully thought out and it was hard to leave the room but we had to - to see the beautiful city. I think it is worth researching which room catergory you think would suit you best as although all the rooms are very similar in decor its the unique features that come in some that make it that bit more special to you. its a great location with a very understated yet elegant enterance. Right on your doorstep is the beautiful Charles Bridge which connects to the old town and to Mala Strana - Its was a really romantic and special experience that will be a memory that stays with me a lifetime.

  • Liked — The History
  • Disliked — N/a
  • Stayed April 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank PureLuxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 16 April 2007

Hugely impressed with the hotel, and wouldn't hesitate to recommend it. Excellent, quiet location. Spacious, well equipped rooms, public spaces elegant with no degree of stuffiness. Food was very good. Defining feature, however, was the staff, who were truly outstanding. Not just well trained, but showed real initiative, and seemed genuinely anxious to please. Trip was organised around a celebration for my parents, who were thrilled by the whole experience.

  • Liked — Central, quiet location. Excellent staff.
  • Stayed March 2007, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank PNLLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Prague

Property: Mandarin Oriental, Prague
Address: Nebovidska 459/1 | Mala Strana, Prague 118 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Prague
#7 Business Hotel in Prague
#14 Family Hotel in Prague
#28 Romantic Hotel in Prague
#29 Luxury Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Mandarin Oriental, Prague 5*
Number of rooms: 99
Official Description (provided by the hotel):
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more   less 
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Also Known As:
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Prague Mandarin Oriental

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