Booked this hotel for a 4 night stay in May 2014. We booked it early December 2013, so nearly 6 months in advance. We arrived at 9pm on the night we were supposed to stay at Eurostars David Hotel - only to be told there was a 'problem' with the computers and there was no room. We had to go to a different hotel somewhere else. They said they'd told the company we'd booked with to contact us - we hadn't received any communication about a problem from either the hotel or the booking company.
The hotel we were moved to was okay, but it meant we had to walk 30 minutes longer to get into the old town or to the other side of the river. It was also on the other side of Prague's red light district so had to walk through that bit to get to the town. We'd selected Eurostars David partly for it's location and proximity to the river and attractions we wanted to visit. Eurostars David told us the replacement hotel was closer to the Old Town (the centre of Prague) - it wasn't.
I think in 6 months time from the time of our booking to the time we were visiting Prague, they would have ample time and opportunity to contact us or sort out a double booking so the 'computer system' excuse is rather pathetic. If you're thinking of traveling to Prague, don't book with this hotel, in case you arrive and find you've either got to move to another hotel or go any find a new one yourself.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travel Republic (UK), Agoda, Ebookers, Odigeo, TripOnline SA, Eurostars, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Eurostars David reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Eurostars David Prague
- Eurostars David Hotel Prague