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“Don't book this hotel”
1 of 5 bubbles Review of Eurostars David

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Eurostars David
Ranked #151 of 672 Hotels in Prague
Certificate of Excellence
Scarborough, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Don't book this hotel”
1 of 5 bubbles Reviewed 23 May 2014

Booked this hotel for a 4 night stay in May 2014. We booked it early December 2013, so nearly 6 months in advance. We arrived at 9pm on the night we were supposed to stay at Eurostars David Hotel - only to be told there was a 'problem' with the computers and there was no room. We had to go to a different hotel somewhere else. They said they'd told the company we'd booked with to contact us - we hadn't received any communication about a problem from either the hotel or the booking company.

The hotel we were moved to was okay, but it meant we had to walk 30 minutes longer to get into the old town or to the other side of the river. It was also on the other side of Prague's red light district so had to walk through that bit to get to the town. We'd selected Eurostars David partly for it's location and proximity to the river and attractions we wanted to visit. Eurostars David told us the replacement hotel was closer to the Old Town (the centre of Prague) - it wasn't.

I think in 6 months time from the time of our booking to the time we were visiting Prague, they would have ample time and opportunity to contact us or sort out a double booking so the 'computer system' excuse is rather pathetic. If you're thinking of traveling to Prague, don't book with this hotel, in case you arrive and find you've either got to move to another hotel or go any find a new one yourself.

Room Tip: Choose another hotel!
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  • Stayed May 2014, travelled as a couple
    • Service
Helpful?
1 Thank Lindsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,135 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
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English first
Sydney, New South Wales, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 21 April 2014

The hotel facilities are nice, but the property is let down by its staff. At just about every interaction I had or observed, hotel staff were disappointingly surly. Not a great experience.

On the plus side, the room was lovely, modern and clean. The location was also quite handy.

Room Tip: Top floor rooms have skylights which can be opened/closed by remote control.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Excellent hotel for the price. We had a wonderful time in Prague (four nights last week) - booked with Lastminute.com. Friendly staff; fifth floor room nice and quiet with beamed ceiling; very comfy mattress; simple but stylish room; good quality linens; good quality bathroom products; under floor bathroom heating + huge selection of breakfast options! A couple of minutes to the river and ten mins walk from Old Town Square. Easy journey to and from airport by metro line B and bus 100. We're very likely to revisit.

Room Tip: Fifth floor room lovely and quiet with beamed ceiling. Skylights not actual windows.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RosieGoode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 April 2014

We stayed here for 5 nights last week. The staff is welcoming and warm. We arrived at 1am at night, so were a little worried about grumpy staff, but they were all really sweet. The service throughout our stay was excellent.
Our room was situated on 5th floor and only had sky lights, however this combined with their huge beds and lack of noise allowed for refreshing and calm sleep.
One minor shortcoming is that their "Do not disturb" system seems to be not working, as we did press the button which was labelled "Do not disturb", however 10mins later had a member of staff come in to our room!
I am looking forward to staying here again on my next trip.

Room Tip: 5th floor is quiet, room 509 is right opposite the elevator, so could hear people waiting for the l...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

This hotel is run extremely efficiently by a staff of enthusiastic, professional and perfectly dressed individuals. The rooms are of a good size of approximately 25sq metres with modern large bathrooms all with bath and shower facilities. The housekeeping is 100% throughout the building. Breakfast has several hot options and a wide range of pastries, cold meats, cheeses, salads, cereals, fruit etc and whilst we stayed there any items running low were always replenished.
The position of the hotel is a stones throw from the Dancing House and river, with many restaurants and bars just a few minutes walk away.
I believe the mangers name is Daniel who along with his staff are to be praised for their tireless efforts of providing a seamless experience for their guests.
Free wifi is available throughout the hotel.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robeh4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancashire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 April 2014 via mobile

Just returned from a 3 night break here. The hotel is very clean, plenty of toiletries and always replenished by the staff. I did find the bed a little too hard and a very thin mattress. Not too far out & a lovely walk into town. Prague was beautiful and the weather really pleasant & warm. Wouldn't hesitate to stay here again on our next visit. Thank you.

Stayed March 2014, travelled as a couple
Helpful?
Thank blackpuddinbeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghent, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 March 2014 via mobile

This hotel is located in a quiet neighbourhood and is at walking distance from the city centre. Staff is great and so are the rooms. Breakfast is ok but not great.
Great hotel for a very reasonable price.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tommartino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eurostars David

Property: Eurostars David
Address: Naplavni 1618/6, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#119 Romantic Hotel in Prague
#120 Family Hotel in Prague
#128 Luxury Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eurostars David 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Eurostars David Prague
Eurostars David Hotel Prague

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