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“Room had character, but too hot”

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Eurostars Thalia Hotel
Ranked #155 of 649 Hotels in Prague
Certificate of Excellence
Isle of Man, United Kingdom
Level Contributor
151 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Room had character, but too hot”
Reviewed 24 October 2012

Hotel room was spacious and had character, but room was extremely hot and uncomfortable even with the aircon on full blast. This meant we needed to open the velux windows in the evening and then had to put up with the noise from the streets. This room would probably be much more cosy and enjoyable in spring or autumn.
Check in and check out was very efficient.
We selected (our own choice) a top floor room as it has a (limited) view of Prague Castle. Room is split level with a king size bed and a double sofa bed for us and our 2 children. The sofa bed was not very comfortable and squeaked every time one of them moved which also didn't help us getting to sleep.
Hotel is well located near the river. Approx 10 mins walk to the Charles Bridge and also to the main shopping area or the Old Square. Lots of restaurants within walking distance.
We were also able to walk to the hotel from the train station with roller cases in about 15 minutes, easier on arrival than on the way back (as more uphill on the way back).
The room had 15 small velux windows which were controlled electronically, aircon, a small fridge. Room had a separate toilet and bath / shower area. Leather chair in the room had a slight split and looked a little past it's best.
Breakfast selection was on a lower level floor which shows some of the character of the hotel. Choice available at breakfast was fairly standard.
Prague is definitely worth a visit and I think we may have been unlucky to be in Prague when they had a heat wave.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pambolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 October 2012 via mobile

I stayed in the hotel for 4 nights with my family and we booked 2 rooms. The hotel is located in a pretty good area, close to the Charles bridge, old town square and Wenceslas square. But if you can whip your google maps on your phone, you can find even quicker shortcuts like we did.

The hotel is tastefully decorated, brightly lit hallways and the rooms are clean. Because we had 2 rooms next to each other, there was an external door which we could lock and close, giving us our own "foyer" which was a nice touch. Wifi was free and consistent.

However, the pillows were pretty bad. It was very soft and flat. Even with replacement pillows, it was still the same. The shower was a bit weak which was a bit annoying, and the air conditioner was hard to use.

It was a bit noisy as I slept with the windows open, was a bit warm ( I did mention the air conditioner was hard to operate). I know it's beyond the hotel's control but its probably worth mentioning the shouting and screaming of drunkards on the street in the wee hours. I was on the 3rd floor.

Members of staff were obliging and very friendly, as well as keen to help. Breakfast was decent, a good spread and variety to choose from.

Would I return? I would but with my own pillow. Haha.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arthertbc0702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Runcorn, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 October 2012

This is definatly not a 5* Hotel
My husband and I arrived on the 07/10/2012 for five days to celebrate his birthday.
I booked the break through last minute.com, whilst booking I mentioned it was my Husbands birthday and the lovely advisor made a note to request the best room available with a nice view, she also advised me to email the hotel direct, which I did twice, we did not receive the nice room or any acknowledgement of the request.

RECEPTION
I realise it was late in the day when we arrived, around 9pm, the receptionist was very to the point and not very welcoming

ROOM
The room was number 317
This is a very average room with a side view that needed some attention!
Blackout curtains had many many holes in them
Stains on the cushions on the bed
Dressing table area, the wood was all chipped
Tiles were missing from bathroom
Bathroom fitting missing
Tap kept falling off in bath
Towel rail was falling off over the bath
Shower was old and only half the shower head worked
Black marks on the wooden floor that still remained the day we left
No tea and coffee making facilities
Toiletries were basic, 5* toiletries are usually of quality
Room size was ok
Small flat screen telly, no options to buy film, only news that were English speaking
Lots of hot water

BREAKFAST
Hot and cold options available, the buffet was refilled the minute it emptied
I asked for a boiled egg on the second morning, the waiter arrived with lovely warm boiled egg and made sure there was more put onthe buffet, every morning they brought me a boiled egg, nice touch


Would I recommend this Hotel?
Hotel is in a perfect location in the middle of all attraction
It's not the best looking building compared to the amazing buildings in Prague
If you are looking for basic clean hotel then YES
If you are looking for a special, romantic, luxury, 5* then defiantly NO

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 October 2012

The position of the hotel was good for us as we did not want to be too close to Wenceslas Square. Less than 10 min walk to Charles Bridge. Bar area and staff very welcoming and resonable priced drinks. Rooms were average in size and clean with a huge, but very firm, bed. Breakfast was ample with fresh fruit, yoghurts, meats and cheeses. bread, pastries and a hot selection. The restaurant staff always arranged the tables so that 6 of us could sit together for breakfast. The only thing that we felt was lacking was no tea/coffee maker in room. Very pleased with our choice of hotel in a city where there is so many to choose from.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cookie3_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manresa, Spain
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 October 2012

We recently spent four days in the Eurostars Thalia. It is centrally located and there are a few good and not very expensive restaurants around. Breakfast was not very good but mainly because some of the customers were taking everything away from the buffet preparing sandwiches. The room was clean and spacious, but some improvements could be made with lights, and the noise you could hear from the street. The most important thing is that after we complained about these things, the manager personally called us and assured that he had taken note and would try to improve and change the things we had complained about. I value this a lot ,as you do not often find hotel managers getting in contact with you specially when you complain. I believe that having these people working for them is a great asset for companies as Eurostars.

Room Tip: I believe rooms in the attic are even more spacious and nice.
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2012 via mobile

Firstly the location was ok about 15mins walk to main area with restaurants bars etc..
Room was great I loved it like a converted attic, great bed more on firm side which is perfect for me.
I had a fantastic view out of the skylight windows! Room 419 I think!?
Breakfast was not bad but not great and in the basement which was a bit dark and strange!
The reason I gave it 3/5 for overall was other than location I had one massive complaint which I did bring to the Manager of the hotels attention...when having a shower I dropped the shower gel and as I picked it up and used the hand rail on the wall to lever myself up the whole came off in my hand and slipped/fell in the shower and actually hurt my ankle..nothing to call a doc over but I am a 31 year old man, if I was an elderly man/woman that potentially could of been very dangerous if not fatal!
The deputy manager came to my room when I phoned and asked him to look.
His response was a bit tepid at best and said that the hotel is only 5 years old and it shouldn't of happened!? Bit of a weird comment but anyway I told them they need to fix it and maybe the fixings need to be better!
On check out the manager was aware of the issue and was very nice and sounded v sincere in his apologies.
I was offered a 10% discount on my overall bill which was a nice gesture as I'm not the type to claimsdirect.com etc!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rathers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 September 2012

The hotel was great, very close to downtown, we walked everywhere.

We loved the room and the bathroom, the bathroom actually had a heated floor.

Breakfast was very good, too.

Great hotel, we will come back.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominika F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eurostars Thalia Hotel

Property: Eurostars Thalia Hotel
Address: Narodni 313/13, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #155 of 649 Hotels in Prague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eurostars Thalia Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The luxurious Eurostars Thalia***** is one of the most emblematic hotels of the beautiful city of Prague, located in a neo-classical building in the centre of the city, elegantly decorated with reminiscences of the world of music. The hotel proposes recently renovated interiors and comfortable rooms with a welcoming modern design and sloping and attic-style roofs, as well as the best offer of services: fitness centre, masseur, baby-sitter, library, boot-shiner and queen-size bed. The Eurostars Thalia provides two reception rooms for meetings and celebrations, with abundant daylight filtering through the glass-covered, vaulted ceilings, and a modern decoration, equipped with the latest technology. Inside the hotel the clients will also find the ABC restaurant, a modern, gourmet area, with an offer ranging from Mediterranean to international cuisine, as well as an excellent selection of Czech dishes. ... more   less 
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