This place just ruined all my stay in Prague. The welcome was horrible. The door were locked and reception inside closed. I had to get the restaurant with all my luggage and asked a confused waitress for my apartment which was not very clean. Bed linen had a poor quality and beds were just ready for replacement!!!! The worst were noisy Italian neighbours in the evening and noisy WORKERS in the morning at 6:00 AM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! every single morning during my stay who caused constantly banging and drilling due to refurbishing another apartments next door and above.
The management - a girl - who I asked in the restaurant for - had no idea what's going on was full of bullsthit. She was just playing stupid games with me and the first thing what she said was - sorry, we cant provide any discount or refund. THEN LET TO YOUR CUSTOMERS KNOW WHATS HAPPENING IN YOUR BUILDING AND LET THEM GET READY FOR UNWANTED WAKING UP AT 6:00 EVERY MORNING AND FORCED LEAVING IF YOU DONT WANT YOUR HEAD TO GET EXPLODE!!!
They charge you for full price for all stay in advance at your arrival in order you wouldnt get your money back.
There is no warning on the website about the refurbishing and noise. Look out people, dont get them rip you off!!! Otherwise in the end of the day you have to pay for an apartment which you cant stay in, cant get any rest nor sleep and you leaving this place even more tired then before your holiday and even very very upset.
- Official Description (provided by the hotel):
- Hotel Residence Vinoh is ideally located in the centre of Prague, just over 200 metres from the famous Wenceslas' Square. The hotel is located on Vinohradska, one of the city's most famous streets, with a good selection of restaurants, cafes and bars. Many of the other sights in the city, such as Old Square and Charles Bridge are also easily reachable due to the fact the metro (Jiriho z Podebrad) is less than 100 metres away. ... more less
- Reservation Options:
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- Also Known As:
- Vinoh Hotel And Residence
- Vinoh Hotel Prague