For of all the location of Residence U Cerneho Orla cannot be beat! It is a stone's throw away from the Charles Bridge and within walking distance to the most important sites in Praha. Upon arriving the front desk "male" reception was lovely-he helped us with our luggage and gave us an overview on everything! He was amazing but I did not get his name. The room was as pictured and welcome chocolates were a nice touch! Please note the overall the Czech people speak little English especially the elderly and they can be a bit rough around the edges when communicating in English. First tip: Make sure you ask that everything is included in the price before ordering off the menu in the restaurant! We had a horrific experience with a very rude young male waiter during breakfast. He attempted to charge us for bottled water and a croissant which would not have been a problem had he told us there would be a charge BEFORE ordering. The worst part is that he tried to charge us 95 CZK when you can buy the same bottle outside the hotel for 20CZK. We are seasoned travelers (both Doctors) and were definitely approached in the wrong way. Additionally the charge for the bottle of water was for our first day at the hotel and he was trying to collect two days later. We stayed for a total of 4 nights. Now the Boutique Hotel deserves 4 stars for location and for Nicole (Nico) at the reception. She not only intervened in the restaurant mess with the rude waiter but she was extremely gracious and accommodating with all of our questions. She was by far the friendliest and most professional hospitality individual we came across in our travels in the entire Czech Republic. For her and the location absolutely 4 stars! Overall the experience was positive and we will stay again. The beds could be more comfortable and when arriving by taxi make sure you negotiate the price AHEAD of time. The taxi drivers are notorious for ripping off tourist and we were duped arriving (charged over 600 CZK) from the train station-double the price. Nicole arranged our taxi out and it was perfect and priced correctly. Hotel 4 (because of restaurant server) Nicole 5 and location 5! Wifi worked perfectly, room decorated beautifully, hotel clean and quiet. We had a street facing room so light sleepers ask for a inner room. Lovely-will return!
- Official Description (provided by the hotel):
- The hotel is situated on the Royal Route along which Czech royalty would approach Prague Castle and offers excellent access to all of the city's bars, restaurants, shops, museums and art galleries. Explore the beautiful, historic sights of this wonderful city and relax in this peaceful hotel. Visit Prague's Old Town Square and its famous Astronomical Clock, the city's castle or just shop or enjoy a drink in one of the city's many bars. ... more less
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- Also Known As:
- Residence u Cerneho Orla Hotel Prague