Spent 3 nights at this hotel during our 2 week European vacation and can't say enough about the service we received. From the moment we arrived, we were greeted by Lukáš who really made us feel special. He took us up to our room and made sure we knew how everything worked. He offered to book our tours for us and he did and we really had a blast. From the Hop on and Off city tour bus to a Romantic Classical Easter Concert at St. Michael Monastery to an evening of Jazz at the Reduta Jazz Club. He also recommended an authentic Czech restaurant and it was really good. On our first evening we had some tapas at the hotel's restaurant and I ordered a non-alcoholic drink which Juan hadn't made and brought it to me with fruit decorations and a lit sparkle. Juan and Brita greeted us every evening on our return to the hotel where we would stop for their Volcano dessert before going to bed!
Besides the staff that were excellent, our room was beautiful, same as the picture on their website. The hotel is in a great location and I would highly recommend it to anyone wanting to stay in a beautiful boutique hotel centrally located with an amazing personal touch and excellent customer service.
Really really wonderful stay!
- Official Description (provided by the hotel):
- The ICON Hotel & Lounge redefines hospitality in Prague. Our small design and hip hotel is probably the most personal hotel in Prague and definitely the only one with a sense of fun. We have all-natural handmade Hästens beds in all rooms, free internet, biometric safes, MP3 connections, coffee making facilities, luxury linen and lots of smiles. Unique is the all-day breakfast which is served a la carte from 0700am till 1100pm in our hotel restaurant ROOM. The ICON - service with a sense of fun... ... more less
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- Also Known As:
- The Icon Hotel And Lounge
- Icon Hotel Prague