My wife and I joined 29 others on a Britannia Group Tour of Prague. between 2 and 9 July 2014 and we were lodged at Hotel Beseda Prague. The rooms were adequate and very clean. All members of the staff provided the proverbial service with a smile. BUT the food at breakfast and dinner (half board) should never have been served to human beings. To add insult to injury, leftovers were all mixed together and served for the following couple of days. We decided to have a coffee and a sandwich for breakfast, have a good lunch elsewhere and just another small sandwich for dinner.We felt that complaining to the hotel will get us nowhere because I am of the opinion that the staff know nothing about food
Britannia contracts say that they have no direct control over the provision of services by suppliers.
The best thing about this hotel is that it is situated in the best location possible - just a five minute walk from the main attractions... really excellent.
A feather in the cap for Britannia Tours is Mr Peter Paul Caruana, their tour leader who provided everybody with service that is second to none. He went out of his way to help everyone.
- Official Description (provided by the hotel):
- Hotel Beseda Prague is conveniently located in the historic town centre, just a few steps from famous Wenceslas Square, in one of the most attractive areas of Prague. All major points of interest are located within easy walking distance. You can reach Wenceslas Square and the National Theatre within 5 minutes, the Old Town Square within 10 minutes and Charles Bridge within 15 minutes. All rooms are equipped with stylish period furniture and feature anti-allergic bedding. Connecting rooms for large families as well as barrier-free rooms are also available. Total capacity of Hotel Beseda is 135 rooms.The hotel provides conference and meeting rooms for up to 250 guests. Free Wi-Fi is available in the entire hotel. ... more less
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