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“Great Location; Not So Great Room”

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Aureus Clavis Hotel
Ranked #531 of 648 Hotels in Prague
Reviewed 27 September 2011

The web site plus recommendations form New York Times ended up misleading us.
Plusses: location, larger room space than expected; apparently newer bathroom and a pretty good bed. Breakfast was included and it was pretty decent.
Negatives: large mold stain in room above entry door; no air conditioning; one DIM light over bathroom sink; toilet seat quite loose.
This hotel has great possibilities but "hasn't arrived".

  • Stayed: September 2011, travelled as a couple
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1  Thank KandRMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 23 of 73 reviews

Reviewed 17 June 2011

Booked hotel in error and then read reviews which were less than complimentary. The hotel is not a 4 star hotel it is more of an average 3 star place. That being said the room was big and relatively comfortable. Overall finish like sheets and towels etc were average at best. Breakfast was pretty good and the staff were polite. If you're expecting four star accommodation you will leave disappointed however a solid three star place. June 2011.

  • Stayed: June 2011
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Thank Albymorkel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2011

I would recomend this hotel to everybody. Great location in the top centre, Exelent breakfast, Very, very friendly stuff.Ask them for everything you need. If you need to feel old spirit of the town durring your stay and accomodation, this is your hotel.

  • Stayed: March 2011, travelled with family
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1  Thank Jema05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2011

just got back from a two day stay at the aureus clavis in prague,firstly the location is good like other people have put on there reviews but unfortunately the hotel wasnt good,and this is mainly why
1.no view look at picture added.
2.no hairdryer/coffe/tea making.
3 tracing paper thin pillows
4 no receptionist hardly ever
5 tv but no signal
asked why there was no signal on tv manager said they all had no signal, the other manager knew nothing of this(think i was getting fobbed off).
asked why we were in a basement room when it says economy rooms on third floor up manager said they dont use upper floors in winter months(prague is cold 9 out of 12 months)
like other people have put if it is just somewhere to get your head down its a 5/10
if its something more book elsewhere.

  • Stayed: January 2011, travelled as a couple
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Thank grads132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2010

This hotel cannot be the same place advertised on their website. It really is not a hotel at all, more so a guesthouse. It does not have the amenities that a normal hotel room has (phone/working tv/coffeemaker) and there is almost no staff. Usually I do not give bad ratings because I always do a lot of research ahead of time but there was no way of predicting how unprofessional and how understaffed this hotel is. There was a man outside, a sort of bouncer, a "manager" who kept referring to another person as the manager probably to make it seem more professional, and 1 housekeeper...1! I felt terribly bad for her because of the workload she had to do. The "manager" also seemed like he was running the restaurant and rushed us through the check-in process. There is no lobby and the pictures on the website are entirely inaccurate. I do not know where those pictures were taken but they definitely do not look like Aureus Clavis. Along with the unprofessional attitude of the manager the room was gross. While the bathroom was fine and clean, there was no toilet paper when we arrived. The bed sheets had small black hairs all over them and there was black hair all over the wooden floor. It was as if someone had swept aside all of the hair to where they didn't think you could see it. The view of Petrin Hill was nice but that was it. The sheets were not clean, even if they may have been washed there were still too many hairs. It was just very very unpleasant. While we had to stay the first night we left the next day (we were charged) and found an entirely better place...Hotel Ariston Patio. While the location is in the New Town 3 stops from Wenceslas Square by tram and Aureus Clavis is by the castle, Ariston Patio is a legit hotel with actual hotel amenities and a staff that is helpful. While all hotels have kinks here and there most of the time it is easy to put up with them. At Aureus Clavis it is too much. Regardless of how the room appears the sheets should NEVER have hairs on them. I do not think that is too much to ask. We asked for new sheets and while they were a little better it was still not acceptable. We used a plain blanket sheet to sleep on and it was terrible. The hairs swept to the side of the room were also too much to tolerate. The poor housekeeper was probably during her best but she just seemed to have too much to do. DO NOT stay here despite the hotel's website. You will be saving yourself the hassle even if you have to pay a little bit more for a different place (Ariston was much cheaper anyways). There are better places in Prague so do not make this mistake.

  • Stayed: October 2010, travelled as a couple
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Thank Iamsterdam11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2010

We went to Prague for our honeymoon - one of the most romantic places in Europe - and were not disappointed, EXCEPT for the hotel. This hotel was toted as being 'romantic', 'quaint', 'authentic' and all within an attractive budget - err, not quite. The service was awful with the concierge being absent most of the time, tiny white lies about pricing and availability and an overall indifference to whether you enjoy your stay.
They put us in a basement room with very little light - it was dirty, mouldy, no towel rack, no toilet paper holder, the shower was TINY and didn't drain properly, bathroom door couldn't close and there wasn't any fan/window either, you could hear other guests walking/talking overhead well into the night, the tv was broken, no garbage container, telephone or alarm clock in the room, small/thin pillows, no pictures on the walls or anything to make the room special. All this being said, it is in a convenient location (between the Castle and Charles Bridge) and it was an affordable price. I just wanted to convey this hotel for what it really was... a good place to go for a Stag-do where all you do in your hotel is pass out at the end of the night without spending any significant time in the room.

  • Stayed: September 2010, travelled as a couple
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Thank JTony78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2010

Lovely hotel in an old renovated building,cosy,clean and confortable.Good breakfast buffet.The best location for pedestrian touring all over Prague.
The staff very friendly and helpful.
Highly recomanded.

  • Stayed: August 2010, travelled with family
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Thank Denise294458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aureus Clavis Hotel

Address: Nerudova 243/27, Prague, Czech Republic
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter)
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #531 of 648 Hotels in Prague
Price Range: £74 - £183 (Based on Average Rates for a Standard Room)
Number of rooms: 81
Official Description (provided by the hotel):
The Aureus Clavis is a small, stylish hotel on Nerudova street in Prague's Lesser Town, right below the Prague Castle. The hotel is housed in a historic building dating back to the 14th century. Free Wi-Fi is available, and there is a restaurant serving Czech and International cuisine.The rooms come with satellite TV and a private bathroom. Most rooms offer views of the historic city centre, the Castle or Petřín Hill.Charles Bridge, the Old Town Square and the Jewish quarter are easily reachable on foot from the Aureus Clavis hotel. Guarded parking spaces are available a 10-minute walk away. Airport shuttle services are offered against a surcharge. ... more   less 
Also Known As:
Hotel Aureus Clavis
Aureus Clavis Prague

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