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“Hospitality, Service and Location superb”

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Hotel Residence Agnes
Ranked #1 of 672 Hotels in Prague
Certificate of Excellence
Leiden
Level Contributor
4 reviews
“Hospitality, Service and Location superb”
5 of 5 bubbles Reviewed 23 January 2013

The title really sums it up: everything was really good, and we were made to feel welcome from the moment we arrived. Very good service all around, with lots of nice little touches: mulled wine to warm you up as you get into the hotel, presents in the room, a special birthday breakfast (with a bottle of Bohemian Sekt!) for my wife, free WiFi, the offer of free transportation to places of interest throughout our stay - although we found the location so convenient that we managed to do our sight seeing on foot.
We had a nice large room, very quiet, windows to the back, recently renovated to a high standard, and thoughtfully furnished. Cleanliness was excellent, and the cleaners very considerate.
Being offered a free ride to the airport was the icing on the cake.
I would highly recommend this hotel.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Axel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 3 February 2013
Dear Axel,

thank you so much for such a lovely review here on TripAdvisor! We are really happy to read that you had wonderful time while staying with us in Prague . We believe that service makes all the difference and it is truly great to read such a positive feedback on our service.

And we are already looking forward to your next visit:)

Best Regards Natalie,Frank,Linda,Nely,Radka,Zbyšek,Bára.
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2,982 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (498)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Berlin, Germany
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 January 2013

It was funny and mervelious, The athmosphere is very familiar, We feel like at home with family, the boss of the residence drived us to the burg and also on the last day to the railway station. Coming back we found a nice bottle of white wine for free on the room. They are on the breakfast there to care for the guest and to realise every wish we have. Will come back on june and tell all of my friends about this wonderfull lovely peopel and hotel- Many thanx for the good job.

Room Tip: Higher floors are ok and they have an elevator
See more room tips
  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lilian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 23 January 2013
Dear Lilian,

thank you so much for your nice and kind comment.We are glad you arrived okay to Berlin, but I have to say that we miss here in our hotel also your temperament:)

We look forward to your next visit, And I found on internet,that on May 12 th it runs marathon here in Prague,so please take clothes for running with you :-)

Many greetings to Germany and see you on Spring or Summer.

Natalie,Frank,Nelly,Radka,Zbyšek,Bára and Linda.
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Walton-on-the-Naze, United Kingdom
1 review
5 of 5 bubbles Reviewed 19 January 2013

If you appreciate genuine hospitality and attention to detail then Residence Agnes is the one for you. My mum and I have just come back from a joint birthday trip to Prague. Frank, Natalie, Nellie and all the team at Residence Agnes were second to none. They could not have done more..........every need was catered for including, extra toppers on our mattresses, free rides in Franks car to the wonderful sites in Prague, champagne, chocolates, scrumptious breakfast.......the list goes on.......and on!!
A warm & sincere thank-you to the whole team who made our birthdays the very best they could be, we will be back for more very soon xxx

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Hannah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 23 January 2013
Dear Hannah,

we would like to thank you for choosing you Residence Agnes for your stay and for sharing your experience with other travelers.
I'm so glad,that you and your mom were so happy and satisfied with our service in the hotel.
Please say hallo to your mum from all of us and hopefully see you soon on the breakfast at Residence Agnes.
Best Regards to UK, Natalie,Frank,Nelly,Radka,Zbyšek,Bára,Linda.
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1 review
5 of 5 bubbles Reviewed 17 January 2013

We spent 5 days with the wonderful Agnes team and we got completly SPOILT& PAMPERED by them!!! Their professionalism and people skills exceed even the highest expectations!!! Location is fabulous and the rooms so romantic!!! We are so going back:)!!! LOVED IT!!! Keep up the amazing job we are doing, Natalie, Frank and all the other wonderful team members of the Agnes team!!!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2222222222222222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 20 January 2013
Dear Guests,

thank you so much for such a lovely review.We love to pamper our guests,it is our goal and your romantic room will be ready for you whenever you want.
We are looking forward very much for your next stay,many greetings from all members of RA.
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Sao Paulo, SP
2 reviews
5 of 5 bubbles Reviewed 15 January 2013

I have been in many hotels in the past years, but the treatment received in Hotel Residence Agnes is very rare to see. My family and I got very surprised with the outstanding reception and kindness of the staff members. Unbelievable courtesy and services. Apart from that, the location is perfect in Prague and the breakfast is marvelous. We very strongly recommend this hotel. Congratulations to the team.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Filipe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 20 January 2013
Dear Filipe,

thank you very much for your comment and for your congratulation:)
For us it is a big pleasure,that you spent a nice time at our hotel and you took a nice memories with you home, to Sao Paulo.

Many greetings from all of us ,here in Prague.Frank,Natalie,Nely,Zbyšek,Radka,Bára
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Notodden, Norway
1 review
5 of 5 bubbles Reviewed 8 January 2013

We spent 5 nights in this Hotel with familiy, for Christmas, and I can say it was very very pleasant.
Hotel crew was very nice,
room very clean and comfortable,
the bed was very wide
and breakfast so big and delicious (I didn't eat until the evening after!)
Last point was for me the location, only 5min walking of the centre

Don't have any hesitation !

  • Stayed December 2012, travelled with family
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Helpful?
Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 9 January 2013
Dear Robin,

I would honestly like to thank you for such a kind comment. We are very pleased that you spent a great time At the hotel Residence Agnes and we are looking forward to welcome you back soon.

Happy New Year 2013.Natalie,Frank,Nely,Radka,Zbyšek,Bára,Linda.
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Briarcliff Manor, New York
1 review
5 of 5 bubbles Reviewed 7 January 2013

My wife and I stayed in the hotel at the end of October. We had a great time visiting the bueatiful Prague because we received exceptional services from the hotel. The location was convenient (5 minute walk to the town center), the room was very clean, and the breakfast was fantastic. In addition, soft drinks and coffee/tea were available all day long. We received various extra services/helps from the hotel: owner giving to a ride to the castle, booking a taxi to airport with reasonable price (with a very nice taxi driver), a bottle of wine, luggage storage, etc. Overall, the hotel made all possible efforts to make sure its customers happy. It was really an unforgettable experience for us.

Happy new year. 新年快乐!

Liz and Bill

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 9 January 2013
Dear Liz and Bill,


thank you very much for your lovely comment.We are so glad that you were so much satisfied in our hotel and I would like to invite you once again in a future. In this year we plan to have a bigger breakfast buffet, so please come to check it .We are looking forward to see you again soon.

Yours sincerely Team of Residence Agnes and Natalie.
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Additional Information about Hotel Residence Agnes

Property: Hotel Residence Agnes
Address: Hastalska 19, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Prague
#1 Business Hotel in Prague
#1 Family Hotel in Prague
#1 Romantic Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Residence Agnes 4*
Number of rooms: 22
Official Description (provided by the hotel):
Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more   less 
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Also Known As:
Residence Agnes Prague
Residence Agnes Hotel

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