We have just returned from 3 nights in Prague and after reading countless reviews on here we decided to see if they were correct and chose Residence Agnes for our stay.
Booking online was simple and communications to the hotel were answered very quickly and professionally, reassuring us that we were in for a pleasant time. The booking included a free transfer from Prague airport, very useful for a first visit to a city.
From arriving at the hotel to sadly leaving its doors to return to the airport we experienced levels of service that would shame 5 star hotels around the world. Frank and his entire team have only one purpose and that is to ensure that your every need is met.
The Agnes itself is tucked away in a side street and is very quiet. It is a few minutes walk from Old Town Square and around 15 minutes walk to Wenceslas Square, so an ideal location to explore this fascinating city.
Rooms are stunning, we booked a deluxe room for our stay and we were on the 4th floor in what would have been the buildings attic. The lift goes to the 3rd floor and there is a flight of stairs to the top floor. It is worth asking Frank or the staff about the history of the building, as with everything in Prague it is a history.
Reception, seating areas and dinning area are all immaculate and well presented. It is clear that all of the staff have a pride in the hotel as no detail is overlooked, from plants during the day to candles and nibbles on an evening.
Breakfast is a buffet style service, supported by staff. There is everything you could ever want to eat, from the continental cold meats, cheese and breads to bacon, eggs and sausages. Then add in crepes, pastries and fresh fruits etc, all impeccably laid out.
All of the staff team are friendly, helpful and very knowledgeable about the area, sites and restaurants. The reception area is manned 24 hours per day, whenever you return you are greeted and offered refreshments: tea, coffee, wines etc.
There are lots of little touches to the Agnes that take it well beyond being 5 star. My wife was presented with a card and bottle of champagne at breakfast for her birthday. Now you may think that is nice, but you have to appreciate that we didn't tell them it was a special event. We presume this had been picked up from our registration cards, now that really is impressive attention to detail.
Frank told us that for the hotel is his hobby and something he enjoys, all we can say is that he is a master of his art and has created something here that has to be experienced to be believed.
We are returning to Prague in March for an anniversary and there is only one choice of where to stay.
- Official Description (provided by the hotel):
- Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more less
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- Also Known As:
- Residence Agnes Prague
- Residence Agnes Hotel