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“Best Hotel in Prague”

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Hotel Residence Agnes
Ranked #1 of 670 Hotels in Prague
Certificate of Excellence
Houston, Texas
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Best Hotel in Prague”
Reviewed 24 May 2014

I have stayed at many upscale hotels including the Waldorf Astoria in NYC, but Agnes surpasses them all. The customer service was beyond compare. They greeted you personally each morning and each afternoon. Provided coffee, wine and beer at the end of the sight seeing day. Arranged tours and drivers; just about anything you could want they were willing to help with. The rooms were immaculate; the included breakfast was wonderful. I cannot say enough good things about this hotel. If you ever find yourself in Prague you must stay here. The location is also great.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 26 May 2014
Dear Guests,

we are grateful for your time to share your experience at Residence Agnes . I am really happy reading that you have enjoyed your stay and appreciated the hospitality and personalized service of my team. Thank you very much and I am looking forward welcoming you back sometimes in the future.

Greetings from sunny Prague.Frank and his team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,971 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (496)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
spokane
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2014

This is a truly great, small hotel. Located in the old city, a short walk from the town square, this is a very well maintained, modern hotel. We had a great experience thanks to Frank and his team. They arranged for a complimentary pickup at the train station, gave us an orientation to the major sights of the city, and were ready to meet our every need. No matter when you entered the hotel, the staff on duty knew your name and were ready to help - really exceptional service - have never been treated so well. Frank even drove us up the hill to the Castle in his private car for free to save us having to take a cab. Our room overlooked the St. Agnes convent (don't miss the convent's museum and fine art exhibit) and was bright, clean and very well appointed. Great buffet breakfast and complimentary happy hour. Full service laundry 100 yards away on Ryba.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank embassyduty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 26 May 2014
Dear Embassyduty :),

it was a big pleasure for us to have such a lovely guests
in our hotel:)
Thank you so much for your review here on TripAdvisor! We are really happy to read that you had wonderful time while staying with us in Prague . We believe that service makes all the difference and it is truly great to read such a positive feedback on our small hotel and service.We try to do for our guests the best and we hope,that the guests,and you too,will remember us for a long time :)

We will be more than happy to see you soon in our hotel again:)

KInd regards,Natalie,Linda,Frank,Martins,Magda,Radka
,
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Oxfordshire, United Kingdom
Level Contributor
498 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 23 May 2014

I booked based on good TA comments and was not disappointed at all . The service is what makes it stand out as so many have said .. we were around for a business meeting and the staff helped find a room , took us there in person and made sure all was OK . And that was on top of personal arrival service , free wine , free transport to local restaurants help with bookings etc . These redefine what is meant by good service . The breakfast was good and the room also . The shower door opened into the shower which was a bit strange . the location 5 mins walk from the Old town Square and 2 minutes from the river was excellent

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hilltopOxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 26 May 2014
Dear HilltopOxon,

Thank you for taking the time to post your amazing review! So nice to read, that you enjoyed our service and your overall experience was memorable that much. Our hotel location is really perfect and it helps us to provide the best possible service.
I am glad that you enjoyed our breakfast and our amazing city Prague:)

Best regards from sunny Prague,from all of us,here in Agnes and from my self .Natalie
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Prague, Czech Republic
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2014

I had a chance to stay here some time ago, and was so glad i did. I had a business trip and needed a place to stay. The staff was brilliant, the place is so clean and the food is great! What more could one ask

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairbanks, Alaska
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 May 2014

I had the opportunity to finally visit Prague, Czech Republic and decided to stay at this hotel based off of the reviews I had read. Let me tell you - I was NOT disappointed. This hotel was amazing and beautiful. Martin - the desk clerk that checked us in was fabulous. His English was perfect and his mannerisms were inviting. He offered to bring our luggage in, carry it to our floor and poured me a glass of wine. He then spent a good 15-20 minutes telling us about the area. The next morning, breakfast was served and oh what a breakfast! They had everything imaginable for every palette and it was well stocked and delicious. Frank and Victoria were also great. They were a wealth of information and offered to assist in any way they could. Now to discuss the room. It was lovely! The bed was actually comfortable, the room spotless and the bathroom was amazing. I will definitely stay here when I visit my son later in the year. You don't want to miss this place.

Room Tip: All of the rooms are a great choice. Room 407 was stunning!
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 26 May 2014
Dear Mary M,

first of all I would like to thank you very much for taking your time to post such a kind review about our hotel Residence Agnes and thank you also for your recommendation.We are glad,that you felt so comfortable and satisfied with us.It was our goal:)
Whenever you come back to Prague, you are cordially invited for a breakfast in Agnes:)


See you soon in Prague.Natalie,Frank,Linda,Viky,Martin+Martin,Radka,Magdalena.
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Harrogate, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2014

I chose this hotel after reading the very impressive reviews at the time of booking. From the time we arrived we were so welcomed and well looked after!! With complimentary drinks, helpful advice and offers of lifts if needed, we were taken up to the Castle on our first day....nothing was too much trouble, including Frank the owner going out for tablets when I had a headache and the pharmacy was closed!!the breakfast was beautiful and again we were always welcomed and nothing too much trouble...... Our room 403, was immaculate, lovely bathroom, very comfortable bed. Very quiet too, brilliant location, a short stroll to the Old Town Square, a we liked Nostress a French Asian restauranta nearby.....Linda at the Hotel recommended the concert at the Spanish Synogogue on Sunday night, which was beautiful, the acoustics amazing, a small concernl and intimate atmosphere.......Simply the best, we will return!!!

Room Tip: Our room 403 was very quiet...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 21 May 2014
Dear Linda,

first of all I would like to thank you very much for taking your time to post such a kind review about our hotel Residence Agnes and thank you also for your recommendation.We are glad,that you felt so comfortable and satisfied with us.It was our goal:)
Whenever you come back to Prague, you are cordially invited for a breakfast in Agnes:)

Have a nice day and best regards from all of us.N+N+B+Z+R+F+L.
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San Antonio
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 May 2014

I'm afraid that this review will not do justice to this hotel. The service is far beyond any hotel I've ever stayed.

My wife and I and her parents went to Prague at the end of March into April. When we booked I explained through email that my mother-in-law has a difficult time walking and requested a room that would accommodate her. The correspondence with Martin, Bishi and Radka before we arrived was a reflection of Hotel Residence Agnes' great service.

We were picked up at the airport by a car sent by the hotel. I believe Jerry is the driver's name. He is a very friendly and considerate driver. We had the pleasure of his driving us a few times during our stay. Each time paid for by the hotel, but we were happy to tip him.

When we arrived much earlier than a normal check-in time, the hotel owner Frank insisted we eat breakfast before we meet with the front desk receptionist, Magdalena, to get an overview of the city. After breakfast and some great suggestions for our trip, we were shown our rooms. It was still very early in the day. My in-laws' room was perfect! They were given the room just off the lobby and my mother-in-law loved it!

Throughout the trip we were given nothing but exceptional service and quality. There were many times that they hired a car for us, and if it was short notice from us, Frank would drive us in his car. Along with Magdalena, I don't want to leave out the two Martins at the front desk. They were great too!

The breakfast is amazing! It is the best breakfast I have had in a hotel. Upon arrival in the evening, we were always greeted with a glass of wine or beer. All complimentary. Some of the wine is from Frank's vineyard in France and is very good!

Hotel Residence Agnes' staff and rooms really made our vacation! I can honestly say that we wouldn't have had near as nice a time had we not stayed there. We can't wait to go back.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, 21 May 2014
Dear Aaron,


we are grateful for your time to share your experience at Residence Agnes . I am really happy reading that you have enjoyed your stay and appreciated the hospitality and personalized service of my team. Thank you very much and I am looking forward welcoming you back sometimes in the future.

Greetings from Prague.Frank,Linda,Natalie,Martin+Martin,Magda,Radka,Viky
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Residence Agnes

Property: Hotel Residence Agnes
Address: Hastalska 19, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Prague
#1 Luxury Hotel in Prague
#1 Business Hotel in Prague
#1 Family Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Residence Agnes 4*
Number of rooms: 22
Official Description (provided by the hotel):
Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more   less 
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Also Known As:
Residence Agnes Prague
Residence Agnes Hotel

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