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“North American's could learn from this hotel.” 5 of 5 bubbles
Review of Hotel Residence Agnes

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Hotel Residence Agnes
Ranked #1 of 667 Hotels in Prague
Certificate of Excellence
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“North American's could learn from this hotel.”
5 of 5 bubbles Reviewed 5 August 2014

Hotel Residence Agnes went above and beyond our expectations. The staff literally go out of their way to make your stay the most enjoyable EVER. From the rich variety at breakfast, to complimentary drinks, helpful advise, booking tours, or just looking after your happiness this HOTEL exceeds all. Our family travelled 10 countries in 5 weeks and stayed in 13 different hotels,apartments of B and B's. This hotel was number one !!!! Believe me we had some very nice places ( as I have written about others in TA reviews). This hotel is a must if you are going to PRAGUE...

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,870 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (484)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sydney, Australia
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We stayed based on travellers reviews and were wow'ed from the minute we arrived. This is the first time I wished Tripadvisor allowed a 6 star rating as these guys are above and beyond a rating of 5. Great location, great rooms, great value, but the service is amazing, the exceed expectations on every level. Can't recommend this place highly enough. Other hotels should send their staff to stay here to experience it and try to replicate.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 4 August 2014 via mobile

Frank, Magdalena and all the staff are beautiful people who offer first class service. They give you a great insight into must see destinations and cafes, offer free chauffeur drive, then free beer/wines on return. Our room 302 was comfortable, quiet, light filled and we could open the windows for fresh air. The included breakfast is delightful with a great range of fruits, yogurt, cooked options and delicious pastries. Don't stay anywhere else

Stayed August 2014
Helpful?
Thank Deniseadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We have had a lovely stay here at Hotel Residence Agnes. The staff were so friendly and attended to all our needs. We were greeted with a smiley face, a welcome drink of our choice and advice on where to eat and drink and some of the lesser know attractions around Prague. Of the three hotels we stayed in on our trip to the Czech Republic this was by far the best and would definitely recommend it to anyone.

There is complimentary drinks (including beer and wine) in the gorgeous lobby area all day and night. There is a complimentary car service from the hotel to any of the sites including the airport which was a really nice touch. The breakfast was superb, there was all your usual cooked breakfast and continental but the lovely touches were all the fresh fruit, crepes, variety of fresh Danish pastries and strudel cake and you couldn't ask for better service.

To top things off the kingsize beds are so comfortable and we had the best nights sleep with oversized pillows! And a lovely clean, modern bathroom with power shower. Thank you for a first class stay at a friendly, family feel hotel in a perfect location close to all the attractions! We would definitely come back again.

Room Tip: We had a room on the top floor which was perfect!
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JamieFinlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

I was motivated to book Residence Agnes because of its rating on Trip Advisor. When we left the hotel we presented Linda, Frank and staff with a gift for their outstanding service. This is something I have never done before, however I was motivated by the quality of our experience. I wrote on the gift card "you are a beacon for the hotel industry" and I stand by every word. When we arrived, Linda spent at least 30 minutes sitting with us, helping to plan our visit to Prague. Restaurant recommendations and bookings were made, and sites to visit were suggested. The room we had was well appointed with modern facilities and great wi-fi. The breakfast choices were very good, and considerable effort was put into the presentation of the food. Various staff members joined us for drinks on our afternoon return from touring Prague, and hotel staff dropped us at various venues. In retrospect, it was the friendly nature of a great small hotel team that really makes Residence Agnes a memorable experience. We would stay nowhere else in Prague on our next visit.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank AussieTourer48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

I have stayed at many hotels in Europe, Asia and Australia and can honestly say I have never experienced the level of Customer service we did at Residence Agnes. From the ease of booking through to departing for the airport this hotel is exceptional. The whole team clearly enjoy and excel at providing the best guest experience they can. Spotless rooms, great location, complimentary drinks, local taxi's and tram tickets and a breakfast bar that would make anyone happy. The icing on the cake? There was a mis-communication with a planned trip to Terezin resulting in us being taken to the wrong bus station - a quick phone call and a complimentary 50 minute private car was provided to the destination - no fuss just two very very impressed customers. Would have no hesitation in recommending to anyone.

Room Tip: Suggest a room other than those on the ground floor as they open directly onto common area of hotel
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida, New York
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 August 2014 via mobile

I've previously mentioned other hotels had excellent customer service, however, Residence Agnes staff puts it on a whole new epitome of quality! My husband and I were greeted with a smile by Martin upon check in to the hotel. He greeted us in a very warm friendly manner, as if he were an an old friend. After a Hectic day, it made us smile. Martin then Offered us a cold drink, water or a glass of wine. We sat down at the table so he could share information about this wonderful boutique and beautiful city. To our amazement, he stated they would even drop us off the next day at Prague Castle since it was a half hour walk. We preferred to walk to explore the city. It was nice that the hotel offered the service! In my husbands and my many travels, never was there another hotel that projected the same sincerity, enthusiasm and warmth in their tone. As if you were part of the Residence Agnes family and their mission was to ensure you had the highest quality stay for your trip! On our arrival we were also given an automatic room upgrade. The rooms are spacious with a couch, desk, comfortable bed, free high speed wi-if, and very clean! On our second day, the staff placed beautiful flowers in the room with their signature wine. A wonderful breakfast is offered from 7:30am to 10:30am, it's written in the manual, if you leave early, they will prepare a package for you! Now why in the world would you want to stay anywhere else? This hotel is in walking distance to numerous shopping restaurants, tourist sites, old town, 5 minutes from underground metro line and a half hour walk to the magnificent Prague Castle. According to the Guinness Book of world records, it is the largest castle in the world! Another close walk is the St. Charles Bridge which has 30 statues on each side. One of the statues, St. John of Neomuk, is supposed to bring you good luck if you touch it and also ensure you come back to Prague. My husband and I waited in line to make sure we had a chance to come back to Prague. If we do, we will be sure to stay, without a doubt, at: Residence Agnes. Do yourself a favor and make your reservations here if you come to this amazingly beautiful city.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Shawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Residence Agnes

Property: Hotel Residence Agnes
Address: Hastalska 19, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Prague
#1 Luxury Hotel in Prague
#1 Family Hotel in Prague
#1 Romantic Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Residence Agnes 4*
Number of rooms: 22
Official Description (provided by the hotel):
Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more   less 
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Also Known As:
Residence Agnes Prague
Residence Agnes Hotel

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