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“Great location” 5 of 5 bubbles
Review of Residence Karolina - Prague City Apartments

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Residence Karolina - Prague City Apartments
Ranked #21 of 670 Hotels in Prague
Certificate of Excellence
Adelaide, Australia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location”
5 of 5 bubbles Reviewed 12 July 2014

Prague City Apartments

We were picked up at the train station and taken to our apartment by a very courteous driver.

The staff were very helpful and knowledgable. Nothing was too much trouble, whether it was booking a tour or helping my husband master the remote control for the tv.

We had apartment 41 on the fourth floor and our apartment was very spacious and ideal for us, as we prefer spacious apartments to cramped hotel rooms.

There were very clear instructions on how to use the appliances e.g. the washing machine.

There are two toilets in apartment 41, a good size kitchen and dining/lounge room. The bed was a bit firm, but not uncomfortably so.

It is self-catering, so do not expect lots of toiletries etc. There were a couple of small bars of soap and these were not replaced each day (we didn't expect them to be replaced). There was some washing powder for the machine and a one tablet for the dishwasher. Four pods were left for the Nespresso machine, and you can buy more at reception.

The building is very secure, with a keyless entry system (use your keycard) into both the building and the apartment.

The location is excellent, as it is walking distance to a number of historical places and good restaurants.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank fuzzbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PragueCityApartments, Public Relations Manager at Residence Karolina - Prague City Apartments, responded to this review, 17 July 2014
Dear Barbara M,

thank you very much for your exhausting review and for your kind words. It is really nice to hear that you enjoyed your stay in Residence Karolina. I am thrilled you apreciated our team, services and equipment. It is pity you did not mention the firm bed to our staff as matrasses we use are double sided with softer and harder side to choose, however I hope it have not affected your experience much. I hope you will visit us in the near future.

Best wishes,

Petra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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514 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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English first
Austin, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

Well located to the Charles Bridge (5 minutes), Old Town Square (10 minutes), and Wenclas Square (10 minutes)....better location that expected. It was a great start to our holiday. The building foyer is beautiful (we stayed on the 5th floor in #53). It was a large apartment and bedroom, plenty of storage, a nice kitchen and flat screen tv (with several channels that play music videos). There is cleaning every day (which is a surprise for an apartment). If you are concerned about the location (we were debating between a hotel closer to old town) do not think about it any longer. You can't beat this location. Also, as other mentioned, it is close to Tesco (grocery store) which is nice.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ATXishome75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PragueCityApartments, Public Relations Manager at Residence Karolina - Prague City Apartments, responded to this review, 11 July 2014
Dear ATXishome75,

We are very pleased to hear you enjoyed your stay in Residence Karolina. We are glad you liked the location and appreciated the PCA services and thank you very much for the detailed description. I hope we will welcome you back soon.

Best wishes,

Petra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

Travelled to Prague with my wife and two children - age 3 years and 8 months. Booked transfer to accommodation through Prague City Apartments - one way transfer free if booked through the website. Journey time from the airport 30 minutes

Location: Very good location within walking distance to most of Prague's tourist attractions. Charles Bridge can be reached within 7 mins and along with Old Town Square (10 min walk) should be explored in the mornings as the square and the bridge do get extremely busy later on in the day. Wenceslas Square the main shopping area was also 10 mins walk. The apartment is located near the Narodni Divadlo tram stop (2 mins walk) and tram no. 22 takes one straight to the Prague Castle (stop: Praschy Hrad). Tesco (similar to UK Tesco) is 5 min walk away as well. There is a mini-market and a pharmacy close to the apartments.

We stayed in a spacious one-bedroom apartment on the fourth floor - plenty of space for the kids too. The kitchen is well equipped with a microwave, fridge/ freezer, dishwasher and electric cooker. Plenty of utensils and cutlery provided. The cleaning service was daily and good. One minor criticism was the lack of shower gel and shampoo provided but this was also sorted out on ringing reception.

Special thanks to Daniela and Alexandra who provided good information regarding Prague and made our stay very good. Would highly recommend a day trip to Cesky Krumlow and the taxi transfer was arranged efficiently (CSK 4000 return taxi fare).

Would highly recommend these apartments to anyone esp with family as conveniently located in a quiet street but also situated in the main part of the city.

Room Tip: Fourth or Fifth Floor - Odd Number Apartments as they tend to have views of the Castle Area
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank TheTraveller99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PragueCityApartments, Public Relations Manager at Residence Karolina - Prague City Apartments, responded to this review, 7 July 2014
Dear TheTraveller99999,

thank you for taking the time to write this kind and exhausting review. We are glad you enjoyed your family stay in Residence Karolina and PCA team and services could help to do so. We hope you will visit us in the near future.

Best wishes,

Petra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

We stayed 4 nights in apt 21 in June, and found it everything we hoped for. The location was good, a walk to Charles Bridge and most of the other sights. The apartment was well fitted-out, with washer, dishwasher etc. and even a Nespresso machine for which they sell you the individual pods so you don't have to buy an excessive quantity at the supermarket. The 24-hour on-site management was exceptional. Their advice on an excursion to Cesky Krumlov saved us a considerable amount, and they were always cheerful in manner, even late at night. We wouldn't hesitate to recommend to family and friends.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pauline_M780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PragueCityApartments, Public Relations Manager at Residence Karolina - Prague City Apartments, responded to this review, 7 July 2014
Dear Pauline_M780,

thank you for appreciation of Residence Karolina apartment and PCA services with nonstop 24/7 support. I would pass your kind words to our employees. I hope we will welcome you back soon.

Best wishes,

Petra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Krakow, Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

My daughter and I have been coming to Prague for a number of years. Since before 2006. We discovered Prague City apartments early on and have never felt the need to go with anyone else. Our most recent stay was for my daughters destination wedding in Prague. We booked a number of rooms for ourselves and our guests and received the same wonderful service we have come to expect from their staff. Because Prague City Apartments rent out several rooms throughout Prague you can get a room almost anywhere to suit your needs. Try them out! You will not regret it!

Room Tip: Residence Karolina is a very nice apartment.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jonibonez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PragueCityApartments, Public Relations Manager at Residence Karolina - Prague City Apartments, responded to this review, 23 June 2014
Dear Jonibonez,

We are very pleased to hear that you entrust us with your stays and even chose us for such an important event – your daughter´s wedding. Thank you for taking the time to share your wonderful review on the site and hope to see you soon, back in Prague.

Best wishes,

Petra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

apartment 11

location ,sleeping quality,staff,huge room etc all nearly excellent. reception staff deserve a special thanks , always a smile and willing to help.
but i can not agree with the "spotlessly clean" statement some have written in their reviews.we haven't experienced this in our 3 days of stay.
one of the managers(martin) wanted a feed back during our stay(impressive) i have told him the same thing he said that it was a "personal failure" ,well nothing has changed on the following day. housekeeping has to be improved.
i would stay here again IF they promise to provide a cleaner room.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank belgonur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PragueCityApartments, Public Relations Manager at Residence Karolina - Prague City Apartments, responded to this review, 23 June 2014
Dear Belgonur,

Thank you for your review. We appreciate your feed back, it is always an enormous help to get the insight to the services provided. We understand the inconvenience and again I would like to apologize. However, I was surprised to find out that you saw no change in room cleanliness as I checked with our housekeeping staff and the room had been re-cleaned as requested, including the baby chair. Clean rooms are our priority. We would gladly welcome you back in some of our apartments to convince you about the high standard of housekeeping.

Best wishes,

Petra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 May 2014

I don't know if all apartments are the same quality but the apartment I was in (apt #54) was excellent - clean, updated, well equipped, very comfortable bed. Location is a very short walk to the dead center of Praha 1 (everything in 1 is walking distance which makes this part of the city easy to explore) but also close to trams and the about a 15 minute walk to the main train station (in case you do any side trips outside of the city). Staff was very friendly and helpful. Daily maid service kept the place clean and the bed freshly made (which makes this apartment type experience a little nicer than an Air BnB in my opinion). Overall, I'd stay again and would recommend to anyone that would like to have a bit more of an apartment living type feel to their experience.

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank fos444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PragueCityApartments, Public Relations Manager at Residence Karolina - Prague City Apartments, responded to this review, 23 June 2014
Dear Fos444,

Thank you for sharing a feedback regarding your recent stay in Residence Karolina. It is nice to hear you enjoyed your stay and explored the city and even nicer of you to appreciate our 24/7 reception and services by this wonderful review. Hope to see you soon back in Prague.

Best wishes,

Petra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Karolina - Prague City Apartments

Property: Residence Karolina - Prague City Apartments
Address: Karoliny Svetle 303/4, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town)
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
#16 Romantic Hotel in Prague
#16 Family Hotel in Prague
#39 Business Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:3 star — Residence Karolina - Prague City Apartments 3*
Number of rooms: 20
Official Description (provided by the hotel):
The location of Residence Karolina is outstanding, next to Charles Bridge and the top apartments offer view to Prague Castle. Residence Karolina offers 20 serviced apartments in total and all of them are really XXL size. The guests can choose from one or two bedroom apartments situated on 5 floors, modern and spacious lift is operating in the premises. One bedroom apartments are suitable either for 2 (executive version) or for a party of 4 with extra sleeping facilities in additional room. Each of two bedroom apartments has two en-suite bathrooms to provide enough piece and privacy for 4 staying guests. Additionally to that you can temporarily accommodate another 2 friends by using a large comfortable sofa located in the roomy living rooms. Residence Karolina is famous for its space and comfort. ... more   less 
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Also Known As:
Residence Karolina Prague Hotel Prague

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