We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wonderful Stay at The General Hotel Definately ***** +” 5 of 5 bubbles
Review of Hotel General

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel General
Ranked #23 of 670 Hotels in Prague
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Wonderful Stay at The General Hotel Definately ***** +”
5 of 5 bubbles Reviewed 18 December 2012

My husband and i arrived at the Hotel 14th Dec, from start to finish, it was a great. Nothing is too much for the staff, on my husbands birthday they went all out to make it special. very Grand is the only way i can describe this hotel, everything was top speck, we will certainly return on our next trip to Prague, you deserve your ***** and more. A special thanks to... Victoria and Abraham, you were so helpful and such a pleasure to meet. who ever reads this review and is uncertain where th stay in Prague, this hotel comes with the highest recommendation. Thank you to all the General staff who made out trip fantastic.

Sandra laidlaw Gibson

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Laidlaw01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 19 December 2012
Dear Laidlaw01,

On the behalf of the hotel team I would like to thank you for such warm review. It gives us a great pleasure that we were able to meet all your expectations and you have enjoyed your stay to the fullest.
We thank you for your kind words and hope that you will visit us any day soon.

With warm regards from all hotel team (incl. Victoria and Ibrahim)
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,376 reviews from our community

Traveller rating
    1,209
    139
    19
    4
    5
See reviews for
174
857
53
58
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 17 December 2012

We arrived early and left our luggage at the Hotel, they offered us a cup of tea.coffee etc. Anyway, we went back at 2:30 to book in and was welcomed by the receptionist and doorman and a lovely glass of red wine. This was the beginning of a very comfortable stay at the hotel. Along with the wine was a welcome talk about the wonders of Prague and where to eat etc. Our room was lovely, well decorated and comfortable. I would have loved an arm chair to relax in, but the 2 chairs were ok :) The bed felt hard at first, but must admit I slept very well. People have said that the rooms are small, they are normal hotel size and comfortable. Breakfast was first class and set one up for the day ahead. Traveling was so easy from the hotel, 30 min walk to town and 10 min walk to local trams and metro. So away from the bustle of the town but not too far away, the transport system is so easy to use and very cheap (get a 3 day ticket). I would recommend this hotel for cleanliness, friendliness and cost. I will be using the hotel again and also will be sending my son and his wife there for an anniversary present next year.

  • Stayed December 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davethebear1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 19 December 2012
Dear davethebear1953,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay and for sharing your impressions on TripAdvisor.
It gives us great joy that we were able to meet your expectations and that you have enjoyed your stay with us. Moreover we fell flattered by your decision to send your son and his wife for an anniversary here - such acknowledgement is the best reward for our team work and we thank you for that.

With warm regards and looking forward to welcome you back at the hotel General
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cherry Hill, New Jersey
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 16 December 2012

Upon arriving I. Prague, we were picked up by a driver from our Hotel, the hotel General. Ts small, 20 room structure, was elegant, well appointed, and with a staff next to none We have ever experienced. We were upgraded to a grand suite and were offered bam fast. Our day included breakfast, cocktails and the last night e
They management sent us a bottle of wine. I highly recommend this gems.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bgershenof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 17 December 2012
Dear bgershenof,

On the behalf of our hotel team I would like to thank you for staying at the hotel General and for your review on TripAdvisor.

Sincerely,

Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Altrincham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 December 2012

We had a most wonderful few days in this 1st class hotel. It oozed elegance!
The decor was superb, as were the staff.
There was a fantastic choice for breakfast that could not be faulted.
We also enjoyed our evening meals here as,for me, service with a smile does wonders for my feeling of wellbeing!
I have no hesitation in giving this hotel 10 on 10 all round and will stay in this hotel on our next visit

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank colaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 17 December 2012
Dear colaire,

On the behalf of the hotel team I would like to thank you for choosing hotel General for your stay and for sharing your experience on TripAdvisor.
It gives us a great joy to know that you have enjoyed your stay to the fullest and we look forward to welcome you at the General on your next trip to Prague.

With warm regards from Prague and hotel General
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 December 2012

We stayed 4 nights at this lovely hotel as part of our trip to several European cities. We can only add to the chorus of positive feedback about the hotel and the service offered here. We are travelling with our 5 year old son and stayed in a Junior suite which was very spacious with a king size bed and a rollaway bed for our son. We found the bed very comfortable and the rollaway was fine for our son. Even though our room was facing the street, it was very quiet. As we booked our room several months in advance we received avery competitive rate.

Although the hotel is away from the main tourist centres it is a short walk to the Andel metro station and tram stops with quick, cheap links to the old town,castle and other sites. There are also many places to eat/drink in this area and a large shopping mall.

As many other travellers have mentioned, we found the staff to be extremely courteous and helpful. Everyone was lovely to our son, in particular the wait staff in the restaurant and wine bar (thanks Abraham) and the room attendant, Olga. Nothing was too much trouble and the service was friendly and attentive. The reception staff were excellent and went the extra mile for us, especially with trying to get dinner reservations for us at avery busy time of year and recommending a self-service laundry/cafe about 15 minutes walk from the hotel where we were able to wash and dry our clothes (and enjoy the excellent Czech beer while we waited). On our final day as our flight was not until 5pm, they arranged for us to have late checkout which saved us from having to go out in the rain. We also used the hotel's airport transfer service which was very convenient.

All in all we would recommend the Hotel General as it provides a warm welcome, great service and very good value for travellers.

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shelljor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 17 December 2012
Dear Shelljor,

On the behalf of the hotel team I would like to thank you for choosing hotel General and for posting such warm and detailed review. We thank you for mentioning the details not only towards our staffs work, but on hotel and its location also. Moreover it gives us a great pleasure to know that you and your family have enjoyed your stay with us and we hope that you will visit us again if your travel plans will lead you back to Prague.

With warm regards from hotel team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang, Pulau Pinang, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 December 2012

One of the best hotels I have ever stayed in. The customer service was exceptional. The hotel is beautiful, and had a great atmosphere, our room was well equipped, a good size and very clean. We loved the smiling faces that welcomed us each morning at breakfast, and the food was good also.
We had dinner at the restaurant which was great value and beautifully presented. Make sure you also visit the wine bar on the bottom floor. The hotel is not located in the main tourist area of Prague, but is within an easy walk, and is also close to public transport. There is a shopping mall close by to pick up any necessities.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Liane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 17 December 2012
Dear Liane N,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience on TripAdvisor.
It gives us a great pleasure to know that we were able to meet all your expectations and you have enjoyed your stay with us to the fullest.
We thank you for your kind words and hope that you will visit us again whenever your travels will bring you to Prague.

With warm regards from hotel General
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 December 2012 via mobile

Room was elegant, cosy and spotless as was the whole hotel. Bed very comfortable and a very nice bathroom. Free WiFi and free access to a laptop. Staff were very friendly and helpful. Breakfast lovely. Close to local transport and a lovely restaurant round the corner (admiral general boat). For my husband's birthday they set out complimentary champagne and roses without us even telling them it was his birthday. Cheap hotel bar and reasonably priced mini bar in room. Nice little extras e.g. use of robes and slippers, ironing board, hair dryer etc in room. Would highly recommend.

Helpful?
2 Thank Packsandaplan
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RingaileR, Director of Sales at Hotel General, responded to this review, 11 December 2012
Dear Sasha L,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience on TripAdvisor.
It gives us a great joy to know that you have enjoyed your stay with us and that we were able to make your special occasion even more special and memorable.
We thank you for your kind words and hope that you will visit us again whenever your travel will bring you back to Prague.

With warm regards from hotel team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travellers also viewed these Prague hotels
Hradcany & Letna
Questenberk
Questenberk
#11 of 670 in Prague
5.0 of 5 bubbles 950 reviews
Nove Mesto (New Town)
La Ballerina
La Ballerina
#25 of 670 in Prague
5.0 of 5 bubbles 545 reviews
Praha 5
Hotel Julian
Hotel Julian
#30 of 670 in Prague
4.5 of 5 bubbles 1,489 reviews
Show Prices
Show Prices
Show Prices
Stare Mesto (Old Town)
Unitas Hotel
Unitas Hotel
#9 of 670 in Prague
5.0 of 5 bubbles 1,604 reviews
Mala Strana (Little Quarter)
Hotel Pod Vezi
Hotel Pod Vezi
#2 of 670 in Prague
5.0 of 5 bubbles 2,389 reviews
Hradcany & Letna
Domus Henrici Boutique Hotel
Show Prices
Show Prices
Show Prices

Been to Hotel General? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#19 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, TravelUp, Agoda and Travel Republic (UK) so you can book your Hotel General reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing