We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Accomodation”
5 of 5 bubbles Review of Hotel General

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel General
Ranked #22 of 670 Hotels in Prague
Certificate of Excellence
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Accomodation”
Reviewed 29 March 2013

What a fantastic stay we had at this hotel. Nothing was too much trouble for the staff who were all lovely and very helpful. The hotel was very clean and very quiet and the breakfast was really really good. Great location as far as we were concerned with a short tram ride into the old town which could easily be walked. We highly recommend this hotel as it made our fabulous holiday in Prague even more memorable.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melody C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 2 April 2013
Dear Melody C,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for you stay and for sharing your impressions with other travelers.
It gives us a great pleasure to know that we were able to meet all your expectations and you have truly enjoyed your stay with us.
We thank you for your kind words and hope that you will visit us whenever your travels will bring you back to Prague.

Sincerely,

Ringaile Radojevic & hotel General team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,387 reviews from our community

Traveller rating
    1,220
    139
    19
    4
    5
See reviews for
174
865
53
58
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 29 March 2013

Arriving in this hotel, you have a welcome drink of your choice. The rooms comfortable and always very clean. The staff the best ever, so welcome and with the best advices for places we had to visit! About the breakfast, was the best breakfast i have ever had in a hotel! If you think about the location, consider that the rive walks to the centre are marvelous! Definatelly, the best choice in Prague.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 2 April 2013
Dear Helen B,

On the behalf of the hotel General team I would like to thank you for staying with us and for posting your review on TripAdvisor.
We thank you for your kind and supportive words and hope that you won't hesitate to visit us again on your next trip to Prague.

With kind regards from hotel General team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2013

It was an awesum awesum experience. The best staff i have ever seen in any hotel. Cheers to Dasha (front office) , Rustam and ... ... Sorry i just forgot the name of one more front office guy :( you guys deserve all the credits. Room was very clean, welcome drink of choice, bottle of Wine and chocolates in room to make honeymoon more special, truly Awesum breakfast. If suck kind of people are in prague, i would love to settle down here forever :)
This hotel truly deserves #1 ranking

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DineshT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 25 March 2013
Dear DineshT1,

On the behalf of our hotel team I would like to thank you for choosing our hotel for your stay and for posting your warm review on our hotel.

With warm regards from hotel General team (including Dasha, Rustam and Pavel)

Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 22 March 2013 via mobile

It was a most marvellous experience , they have the best staff in any hotel I have stayed. The receptionist was so friendly and informed and guided us about day trips, lunch venues and restaurants for dinner. Breakfast was really good, too good to be truthful. Our room was really comfortable, high ceilings, very large comfortable beds as we hate double beds. The hotel is not in the city centre but that allowed us to enjoy the river walks into the centre. Could not rate the hotel highly enough, glad to recommend.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank V R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 25 March 2013
Dear V R,

On the behalf of the hotel General team I would like to thank you for your review and such warm words towards our staff work.
It gives us a great pleasure to know that you have enjoyed your stay with us and that efforts of our staff could made it even more memorable. We thank you for such kind words and hope that you will not hesitate to visit us again whenever your travels will bring you to Prague.

With warmest regards from hotel General team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston, FL
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 March 2013

I stayed at the hotel general after a business trip. What a fabulous hotel. The staff take customer service to the next level. We had a very comprehensive orientation to the city, restaurants and activities upon our arrival. Every staff member was gracious and appreciative. The restaurant was fabulous for a quick bite and breakfast. I look forward to staying at the Hotel General again when I return to Prague.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 25 March 2013
Dear melissab15,

I would like to thank you for choosing hotel General for your stay in Prague and for posting your review on the hotel services on TripAdvisor.
It gives us a great joy to know that we were able to meet your expectations and that you have enjoyed your stay with us.
We sincerely thank you for sharing your experience and hope that you will visit us again in the nearest future.

With warm regards from hotel General team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 March 2013 via mobile

Our first look at this quaint boutique hotel did not do complete justice to what was waiting for us. The hotel is not in the city centre, though it is a street away from the station. We got an unexpected upgrade to the suite. What set this hotel apart was the impeccable service that it offered. The staff at the restaurant, front desk and every other interaction point made us more than welcome. The breakfast is a good blend of buffet and ala carte and ensured we started every day with utmost levels of service. Housekeeping was great. Sans the location, there is no other reason why this shd not be the best hotel in Prague. I would love to visit this hotel again.

Stayed December 2012, travelled as a couple
Helpful?
2 Thank Abhijeet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 25 March 2013
Dear Abhijeet K,

On the behalf of the hotel team I would like to thank you for choosing hotel General and for your review on our provided services.
It gives us a great joy to know that we were able to meet all your expectations towards the quality and services of the hotel and you have really enjoyed your stay with us.
We thank you for your kind words once more and hope to welcome you back at the General in the nearest future.

Sincerely,

Ringaile Radojevic & hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amberg, Germany
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 March 2013

We stayed in one of the suites in the Hotel General for 3 nights in mid-March. It was an excellent choice. The hotel was beautiful, and the service was impeccable. When we arrived, they welcomed us with a drink and then sat down with us and helped us plan out what we wanted to do. The suite was very nicely furnished, and they maid service each day was excellent. The hotel is about a 20-30 minute walk to Charles Bridge, which we enjoyed doing every day. The hotel can arrange a taxi or a car to take you elsewhere. I'd highly recommend this hotel and will stay again if returning to Prague.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 25 March 2013
Dear Tim D,

On the behalf of the hotel General team I would like to thank you for your stay and for sharing your impressions on TripAdvisor.
It gives us a great joy to know that you have enjoyed your stay with us and we do hope that you won't hesitate to visit us again whenever your travel plans will bring you back to lovely city of Prague.

With warm regards from hotel General team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Prague hotels
Hradcany & Letna
Questenberk
Questenberk
#12 of 670 in Prague
965 reviews
Nove Mesto (New Town)
La Ballerina
La Ballerina
#25 of 670 in Prague
563 reviews
Praha 5
Hotel Julian
Hotel Julian
#26 of 670 in Prague
1,515 reviews
Show Prices
Show Prices
Show Prices
Praha 2
Hotel 16
Hotel 16
#6 of 670 in Prague
731 reviews
Hradcany & Letna
Domus Henrici Boutique Hotel
Stare Mesto (Old Town)
Unitas Hotel
Unitas Hotel
#9 of 670 in Prague
1,620 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel General? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#19 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, Ebookers, TravelUp, Agoda, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel General reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing