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“Comfortable and quiet” 5 of 5 bubbles
Review of Hotel General

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Hotel General
Ranked #23 of 670 Hotels in Prague
Certificate of Excellence
Boulder, Colorado
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable and quiet”
5 of 5 bubbles Reviewed 8 April 2013

Very nice hotel with knowledgable staff members. Good info on tourist attractions. Be prepared to walk alot in Prague. There are buses and trams, but they do not necessarily drop you off close to the attractions. The subways drop closer. The hotel was a ways from Old town, which was likely fortunate, as it was Easter and "old town" was absolutely mobbed and noisy and congested. The tram/cable car was about 7-8 blocks. You can purchase a 1,2 or 3 day pass. Lots of restaurants within 7-8 blocks as well. Just about any sight you attend can be booked by the hotel and added to your bill. The P/U service to/from the hotel is very reasonable and prompt. Our plane was over 3 hours late, and the driver was waiting for us, thankfully. I only have one complaint, the beds were very hard, but otherwise the room was super clean and comfortable.

Room Tip: We booked a junior suite, more room, as there was 3 of us.
See more room tips
  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Leslie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 12 April 2013
Dear Leslie P,

On the behalf of the hotel General team, I would like to thank you for choosing our hotel for your stay in Prague and for sharing you impressions with the other travelers.
We thank you for your kind words and hope that you will visit us again on your next trip to Prague.

With warm regards from hotel General team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,376 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 April 2013

We stayed at this hotel for five days. We cannot say enough about the quality of the service. The staff are very friendly and accommodating. We were welcomed with our choice of beverage, and one of the front desk staff spent a good twenty minutes with us going over local attractions and various options for our stay. We also received a number of excellent restaurant recommendations. The hotel was clean, the breakfast terrific with both buffet and menu items available, including absolutely the best cappuccinos on our three week trip in France and the Czech Republic. Our room was spacious with high ceilings and windows that opened. The location is a bit out of the touristy areas, but still within walking distance. The weather was unusually cold during our stay so we opted for the tram and/or subway most of the time - there is a tram a short walk from the hotel, and the Andel subway station (with many tram stops as well) is nearby. For a reasonable fee we had a private hotel car take us from and to the airport. Thanks again to the wonderful staff for making our time in Prague so enjoyable!

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bonita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 10 April 2013
Dear Bonita R,

I would like to thank you for staying at the General and for sharing your experience with the other travelers.
It gives us a great joy to know that you have enjoyed your stay with us and that you found our recommendations useful and they helped on your Prague's exploration.
We thank you for your kind words and hope to see you at hotel General again.

With warm regards from Prague and hotel team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
158 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 5 April 2013 via mobile

Service was absolutely perfect, nothing was too much trouble, all staff spoke English. Buffet breakfast included in the room rate was unlimited and with numerous choices, waiters were very attentive. Rooms were immaculate but decor was not to our taste. Nice touches were welcome drink, towels sculpted in to swans, roses and petals and wine in the room at no extra cost. Car service from the airport and to the train station were less than taxi prices in an Audi A6 and driver very polite.

Stayed April 2013, travelled as a couple
Helpful?
3 Thank MartinS39194S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 10 April 2013
Dear MartinS39194S,

On the behalf of our hotel team I would like to thank you for choosing hotel General and for posting you review on TripAdvisor.

With warm regards from Prague and hotel team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McLean, Virginia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 4 April 2013

I've never before stayed in a hotel when, right after checking in, the clerk asks if we've been there before and then when we say "No," he sits down with a map and points out some of the major sights to see, tells us where to buy bus or metro tickets, how much the tickets are, etc. We immediately felt at home in Prague and comfortable getting around. Of course we felt right at home in the hotel, too, with everyone providing excellent service and making us feel we were important customers. Breakfasts are outstanding and the dining room staff extremely attentive, too.

  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 5 April 2013
Dear E L,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay and for posting your review on TripAdvisor.

With warm regards from Prague and hotel team

Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 31 March 2013

Staff could not have been more helpful and friendly. Room was lovely and we were given small extras that were a really nice touch such as complimentary drink when we arrived etc. Hotel was just a short tram ride from Charles' Bridge but we also enjoyed the walk in along the river on the evening we arrived (about 20mins). I'll be staying here again on any further visits to Prague!

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Natasha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 2 April 2013
Dear Natasha F,

On the behalf of the hotel team I would like to thank you for choosing hotel General and for sharing your experience with the other travelers.
It gives us a great joy to know that you have enjoyed your stay with us and would not hesitate to stay with us again. Such words are the best reward for our team and we thank you for that.

With warm regards and looking forward for your next visit.
Ringaile Radojevic and hotel General team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 March 2013

What a fantastic stay we had at this hotel. Nothing was too much trouble for the staff who were all lovely and very helpful. The hotel was very clean and very quiet and the breakfast was really really good. Great location as far as we were concerned with a short tram ride into the old town which could easily be walked. We highly recommend this hotel as it made our fabulous holiday in Prague even more memorable.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Melody C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 2 April 2013
Dear Melody C,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for you stay and for sharing your impressions with other travelers.
It gives us a great pleasure to know that we were able to meet all your expectations and you have truly enjoyed your stay with us.
We thank you for your kind words and hope that you will visit us whenever your travels will bring you back to Prague.

Sincerely,

Ringaile Radojevic & hotel General team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 29 March 2013

Arriving in this hotel, you have a welcome drink of your choice. The rooms comfortable and always very clean. The staff the best ever, so welcome and with the best advices for places we had to visit! About the breakfast, was the best breakfast i have ever had in a hotel! If you think about the location, consider that the rive walks to the centre are marvelous! Definatelly, the best choice in Prague.

  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 2 April 2013
Dear Helen B,

On the behalf of the hotel General team I would like to thank you for staying with us and for posting your review on TripAdvisor.
We thank you for your kind and supportive words and hope that you won't hesitate to visit us again on your next trip to Prague.

With kind regards from hotel General team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#19 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
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Also Known As:
General Hotel Prague

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