We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay For Us Canadians!”
Review of Hotel General

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel General
Ranked #21 of 650 Hotels in Prague
Certificate of Excellence
Calgary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Stay For Us Canadians!”
Reviewed 18 November 2013

The Hotel General in Prague was a fabulous place to stay and booking on Trip Advisor will save you a few bucks. You are treated like royalty from the moment we were were picked up at the bus station till we left.

Vicky at the front office was very good at explaining all the hotel amenities and also other aspects of the surrounding area. The location is walking distance to most attractions.

We'll be back!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VEJY1404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 20 November 2013
Dear VEJY1404,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and sharing your impressions with the other travelers.

Sincerely,
Ringaile Radojevic - DOS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,394 reviews from our community

Traveller rating
    1,225
    141
    19
    4
    5
See reviews for
177
867
54
58
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Yeovil
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 November 2013 via mobile

Just returned from a weekend at the Hotel General and we just couldn't fault it. From the time we arrived everything was just perfect. The staff, from the doorman who greeted us, Vicky the receptionist, barman (Ibrahim) who also helped serve us a delicious breakfast, could not do enough to help us.
The bedroom had everything you could wish for, fresh flowers, dressing gown, slippers, hair dryer which all helped to make us feel at home.
The hotel is situated away from the city centre which was fine as it was only a short tram ride into the centre itself. The trams run every few minutes from just around the corner.
There was good local food and drink only a few minutes walk away from the hotel. Would love to return and would definitely recommend to anyone travelling to Prague.

Stayed November 2013, travelled with friends
Helpful?
3 Thank CamelStgang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 20 November 2013
Dear CamelStgang,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor.
It gives us a great joy to see that we were not only to meet your expectations towards the quality of the services but our staff was also able to make your stay in Prague a truly memorable experience.
We thank you for your warm words and hope to welcome you back at the General during your next trip to Prague.

With warm regards from hotel team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marston Magna
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2013

Just returned from a three night stay. Hotel was excellent, spotlessly clean and very comfortable. The staff were very welcoming, polite and friendly and were keen to help in any way they could. It was nice to have a welcome drink and a brief explanation of the main points of interest, together with information leaflets and a map when we first arrived. Being in the business part of the city, it was an easy tram ride into the centre. There was a good selection for breakfast and the coffee was particularly delicious, all served by the very attentive and friendly waiter, Ibrahim, and his colleagues, who also served in the cosy cellar bar. Definitely would stay there again and would thoroughly recommend this hotel.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank colinmc1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 19 November 2013
Dear colinmc1960,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay in Prague and for sharing your impressions with the other travelers.
It gives us a great joy to see that our hotel team was able to meet your expectations towards the quality of the services and you have enjoyed your stay with us to the fullest.
We thank you for your review and look forward for your next visit to the lovely city of Prague.

With best regards from the hotel team (incl. the restaurant team)
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2013

We have just stayed for three nights - we arrived at 10 30 am and were made very welcome, offered a drink and given lots of useful information by Vicki. Despite the advertised check in being 2pm our rooms were ready - the room was on the top floor and although a little small due to the sloping roof was excellently furnished.

The hotel is a short distance from Old Town and is a 25 minute walk along the riverside to Charles Bridge. Being just outside the main tourist area has advantages including many excellent restaurants nearby offering much better quality and value than many located more centrally.

The breakfasts were excellent with choices cooked to order in addition to the buffet.

The staff at the hotel were all very friendly and willing to spend time talking to you and giving advice.

All in all an excellent hotel that offers incredible value for money

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 19 November 2013
Dear David C,

On the behalf of the hotel General team I would like to thank you for your stay and for taking your time to post this detailed review.
It gives us a great joy to know that we were able to meet your expectations towards the quality of the services offered and that you have enjoyed your stay with us to the fullest.
We thank you for your review once more and hope to welcome you back at the General during your future trips to Prague.

With best regards from the General team
Ringaile Radojevic - DOS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vlaardingen, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013

It started with a perfect welcome, with coffee and a broad explanation of all the sigthseeing in Prague and a wonderfull small map.
The decoration of the hotel and rooms are very cosy and the music outside creates a phantastic atmosfere. The breakfast buffet is very complete and you can order additional, freshly prepared food, like pancakes and scrambled eggs. The staff was very helpful.
The beds are OK, with separate sheets, and double pillows.

The personal 'extra's' provided by the staff makes the stay really perfect and we will defenitely stay again in hotel General when we visit Prague again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marco V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 19 November 2013
Dear Marco V,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay in Prague and for sharing your impressions with other travelers.
It gives us a great joy to know that we were able to meet your expectations and you have enjoyed your stay with us to the fullest.
We thank you for your warm and kind words of support and look forward to welcome you back at the General.

With warm regards from Prague and hotel team
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013

It´s our sixth visit to Prague and it is our new favourite of hotel´s in Prague...
It´s would be nice if the hotel would have an own spa and wellness area with a masseur.
The Hotel is appropriate for guests who stay mostly outside. We were thankful to get a room with a bath tub after long long tours during prague city every day...

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 19 November 2013
Dear Martin H,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions on TripAdvisor.

Sincerely,
Ringaile Radojevic
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
anywhere warm!
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 November 2013

This was a lovely hotel outside of the immediate touristy center of town. For us, the location was a plus, as the throngs of tourists were a little overwhelming and the hotel offered a nice respite. We explored the neighboorhood around the hotel, and some areas tend toward the seedier if you wander more than a few blocks away, but we always felt safe around the hotel itself. The decor is "historic", so it is definitely not for you if that's not what you are looking for.

Negatives: bed was soft, rooms were quite small, air conditioning very loud

Positives: service was wonderful, the included breakfast was delicious, the turndown service on our last evening was so sweet and unexpected--complete with complimentary half bottle of wine and swan towels ;)

For me, the positives outweighed the negatives and I would definitely stay here again if I were to visit Prague again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelbug199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 9 November 2013
Dear travelbug199,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor.

Your review is very important to us as a source of the further possible improvements therefore we highly appreciate all the points that you have mentioned in your review. I would also like to assure you that your comments concerning the beds and air conditioning were passed to the person responsible for the further revision and implementation.

We thank you for your review once more and hope for your next possible visit.

Sincerely,
Ringaile Radojevic
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Prague hotels
Hradcany & Letna
Questenberk
Questenberk
#12 of 650 in Prague
5.0 of 5 bubbles 985 reviews
Nove Mesto (New Town)
La Ballerina
La Ballerina
#24 of 650 in Prague
5.0 of 5 bubbles 583 reviews
Praha 5
Hotel Julian
Hotel Julian
#25 of 650 in Prague
4.5 of 5 bubbles 1,548 reviews
Show Prices
Show Prices
Show Prices
Praha 2
Hotel 16
Hotel 16
#5 of 650 in Prague
5.0 of 5 bubbles 742 reviews
Stare Mesto (Old Town)
Unitas Hotel
Unitas Hotel
#9 of 650 in Prague
5.0 of 5 bubbles 1,654 reviews
Hradcany & Letna
Domus Henrici Boutique Hotel
Show Prices
Show Prices
Show Prices

Been to Hotel General? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#18 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline, Travel Republic (UK), Agoda, Ebookers, TravelUp, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, HotelQuickly and HRS so you can book your Hotel General reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing