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“A pre-Christmas weekend in prague”
Review of Hotel General

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Hotel General
Ranked #21 of 649 Hotels in Prague
Certificate of Excellence
Guernsey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A pre-Christmas weekend in prague”
Reviewed 2 January 2014

Five of us spent a fantastic weekend at the Hotel General. The Staff were just wonderful, so helpful and friendly and nothing was too much trouble for any of them. The hotel is situated a short walk from the Metro and tram, both cheap and easy to use, I would use this hotel again and again and would recommend to family and friends. My only comment is that unless you get to the bar by 2300 it closes if no one is drinking there.., we managed that the first night and it shut only when we had finished drinking and that was great, but we did not return until midnight . the following two nights and it would of been nice to have had a night cap when we got back.
The Channel Island Girls

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Guernseygirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 3 January 2014
Dear Guernseygirl2014 and The Channel Island Girls,

On the behalf of the hotel General team I would like to thank you and all of your party for choosing our hotel and spending all weekend here.
Your review and comments are very important to us as a guide for the further possible improvement therefore I would like to thank you for all the points mentioned and would like to assure you that your comments will be taken into serious consideration by the person responsible for all implementations.
It also gives us a great pleasure to see that you have enjoyed your stay with us and our hotel has become a part of your Prague experience.

With best regards from the General team
Ringaile Radojevic
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Manchester, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2014

This is the real deal. In a world where mediocrity has become the accepted standard, this hotel caters to its guests in a manner befitting its old world charm. From our pick up from the airport, check in and welcome cocktail and orientation, our every expectation was greatly and graciously exceeded. Everyone, from the door man through the housekeeping staff exhibit a refreshingly true pride in what they do. Take a minute and get to know them, they are great ambassadors for both the hotel and the city of Prague. It's tough to beat starting each day with a deliciously prepared, made to order breakfast served by interesting, fun-minded and gracious staff.
Riding to the airport, we were already planning our return.
Thank you to the entire staff. You made our holiday to Prague a truly memorable experience.
Dan and Chris Silva

Room Tip: This is a quiet neighborhood. We don't think you would be disappointed with any of the room cho...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 3 January 2014
Dear Dan and Chris Silva,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions with the other travelers.
It gives us a great joy to see that you have enjoyed your stay with us and already plan a new visit.

with best regards and till your next visit we remain yours
hotel General team & Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 December 2013

Stayed at the General Hotel Dec 2013. It was excellent. Really comfortable rooms. Clean, spacious and well maintained. Also very quiet. Beds were very comfortable. Best thing about this hotel was the service. From the reception staff to the very professional and friendly guys who ran the breakfast and the bar - all were brilliant and went the extra step to ensure their service was top notch. Looking forward to going back some time. Absolutely great!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scotia2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 2 January 2014
Dear Scotia2013,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor.
It gives us a great joy to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest.
We thank you for your review and hope that you will decide to visit us again.

With warm regards
Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 December 2013 via mobile

We really enjoyed our stay at the General. The staff were very friendly and could not have done more to make sure we enjoyed our stay. In the restaurant the food is good and you are welcomed with personal service. The reception desk will sort out anything you need and also take the time out to make recommendations and their advice on getting the most out of our holiday was invaluable. If we are lucky enough to visit Prague again we will certainly make for the General

Stayed December 2013
Helpful?
Thank Claude B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 1 January 2014
Dear Claude B,

On the behalf of the hotel General team I would like to thank you for your stay and for posting this review.

Sincerely,
Ringaile Radojevic - DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2013 via mobile

Great hotel in a good location. The room was lovely and the staff were very friendly and helpful. We will recommend the hotel to friends and family.
Thank you to all the staff for making us feel very welcome in Prague.
We will stay here again on our next trip to Prague.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank barbybeard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 1 January 2014
Dear barbybeard,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions with the others.
It gives us a great joy to see that you have enjoyed your stay with us and would not hesitate to recommend our hotel to the others.
We thank you for your kind words and look forward to welcome you back at the General.

With best wishes from Prague and hotel General team
Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 December 2013

We stayed with a group of friends in December and could not have chosen a more pleasant hotel. The rooms were spacious and beautifully decorated. We had a lovely welcome and were given lots of information by the reception staff to make our trip around Prague easier.
The breakfast room was very pleasant with a buffet of cold food and a menu of hot food if preferred. Service from all staff was excellent.
The hotel is 15 minute walk from town or a 5 minute tram or metro ride. It is situated close to the Starapromen brewery where we had a meal on two occasions.

Room Tip: We had a room on the road side but it was not particularly noisy.
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DacLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 1 January 2014
Dear DacLincolnshire,

On the behalf of the hotel Genral team I would like to thank you and your friends for choosing our hotel and for posting your review on TripAdvisor.
It gives us a great pleasure to see that you have enjoyed your stay with us and have not hesitated to share your impressions.
We thank you for your kind words and do hope that you will decide to visit us again.

Sincerely,
RIngaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aylesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2013

My wife and I had three wonderful nights at this little hotel last month and were mightily impressed. The staff could never do enough for you and the decor was lovely, with the 'General' themed rooms quite original (and a little amusing at times).

We also had the best meal of our visit in the hotel restaurant! True it isn't right in the middle of the tourist hot spots and the streets surrounding aren't the prettiest, but if we ever go back we will stay there again as everything else was perfect.

Special thanks to Dasha on reception, Mostafa in the restaurant, and Ibrahim in the kitchen.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this review, 1 January 2014
Dear Colin728,

On the behalf of the hotel General team I would like to thank you and your wife for choosing our hotel and for sharing your impressions on TripAdvisor.
It gives us a great joy to see that we were able to meet and maybe exceed your expectations and that your stay has become a truly wonderful experience.
We thank you for your kind words and hope to welcome you back at the General on your next visit to Prague.

With best regards from hotel team (incl. Dasha, Mustafa and Ibrahim)
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#18 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
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Also Known As:
General Hotel Prague

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