We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Our visit to Prague”
Review of Hotel General

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel General
Ranked #22 of 649 Hotels in Prague
Certificate of Excellence
Reviewed 11 July 2014

Our stay at The General was the highlight of our 4 city tour that took us to Gent, Vienna, Prague and Berlin. We were delighted with the reception on arrival, our accommodation was most comfortable and quiet. The staff went out of their way to make our stay enjoyable, The hotel is within easy reach of public transport and wew would recommend visitors to take a walking tour of the city. This was arranged by the receptionist and proved well worthwhile as we saw much morre of this delightful city that would otherwise have been the case.

Our thanks to everyone at The General we hope to return one day as there is still so much to see in your lovely city.

Room Tip: We stayed in the Bonaparte - very comfortable and roomy. We were not looking for anything special w...
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank tim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 22 July 2014

Dear tim c,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor.
Your review is very important to us as a guidance for the further possible improvements therefore we are grateful for every point that you could mention.
As your positive review mentions good points concerning our hotel but the overall rating is lower I would be grateful if you could contact me by hotel e-mail and give some additional information about the points that could have been left unmentioned and need our attention.
Once more I thank you for sharing your impressions and hope to welcome you back at the hotel General in the near future.

With warm regards from the hotel team
Ringaile Radojevic
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,447)
Traveller rating
Traveller type
Time of year
Language
  • More languages

428 - 434 of 1,447 reviews

Reviewed 11 July 2014

Decided on a 2 day stay in Prague before a big conference in Berlin. We caught the train from Berlin to Prague (which was fairly expensive considering the carriage and time it takes to get there (~ Au$500).
Was definately worth it and the Hotel General was the best place to stay.
Dasha, and all the hotel staff were extremely helpful and attentive to our needs and questions.
Counldn't have asked for better service and a wonderful hotel to stay at.
I would highly recommend the hotel to anyone who wants a romantic boutique hotel stay in Prague, with close walking to the city and the river.

Room Tip: All rooms are named after famous historical Generals - they are all similar and very nice - beds are...
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 18 July 2014

Dear Tim S,

On the behalf of the hotel General team I would like to thank you for your stay and review on our hotels services.
It gives us joy to see that we were able to meet your expectations and that you have truly enjoyed your stay in Prague to the fullest.

With best wishes from the General team
Ringaile Radojevic

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

Had a lovely weekend during my first visit to Prague. It was made all the better having booked in to Hotel General. Whilst the hotel itself is not situated in the heart of the city, the staff more than compensated. Ibrahim in particular provided excellent service and was genuinely interested in doing his very best for me at all times. He is certainly an asset to his employer. Overall, I had a great time and would recommend Hotel General (and it's staff) to anyone

Stayed: June 2014, travelled as a couple
1  Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 7 July 2014

Dear Sandy B,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for your first visit to Prague and for sharing your impressions with the other travelers.
We feel joy to see that our hotel staff was able to make your stay a truly memorable experience and we do hope that you will choose to visit us again.

With warm regards from Prague and the General team
Ringaile Radojevic

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

I would like to thank the staff of Hotel General, all worked well and everyone was very kind and helpful. In the breakfast it was nice sit down, enjoy service and breakfast selection, fresh fruits, omelets, pancakes etc. Our room was very nice and clean and air-conditioned. Beautiful hotel in a beautiful city! Absolutely worth of experience.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Anu372014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 7 July 2014

Dear Anu372014,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor.
It gives us a great joy to see that we were able to meet your expectations and that you have enjoyed your stay with us to the fullest.
We thank you for your kind words and hope to welcome you back at the General.

With warm regards from Prague and hotel team
Ringaile Radojevic

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

This is a lovely classic hotel which is well located, not in the centre but a nice walk along the river. The staff were extremely helpful and friendly and all spoke good english. The rooms were spotless with old world charm, each room is named after a general. The breakfasts were superb, plenty full with a good choice, the restaurant staff were extremely attentive, nothing was too much trouble, we felt very spoilt. We would certainly stay here again.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 4 July 2014

Dear Angela F,

On the behalf of the hotel General team I would like to thank you for your stay and review on our hotels services.
We are glad to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest.
We thank you for your kind words and hope to see you again at the General.

with warm regards from Prague and the General team
Ringaile Radojevic

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

My husband and I just returned from Prague, where we stayed in a junior suite at the Hotel General. It was a lovely room. The staff was exceptionally attentive and helpful. When we arrived, the manager gave us a map, offered us coffee, and provided a very useful orientation to the city. The breakfasts, which were included in the rate, were incredible. We will stay here again whenever we return to Prague.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MarianPPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 1 July 2014

Dear MarianPPP,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post your review on TripAdvisor.
It gives us a great joy to see that we were able to make your stay in Prague a truly memorable experience.
We thank you for your kind words and hope to see you again at the General.

With warm regards from Prague,
Ringaile Radojevic

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Hotel General is a beautiful hotel with always friendly and helpful staff. The room we stayed in was perfect for a family of 4 (2 young children). The location is also very good being a couple of blocks away from the nearest tram stop. From there it's only minutes away from the heart of Prague. When we go back to Prague next year, we'll definitely be staying there again.

  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Larry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 25 June 2014

Dear Larry P,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor.
It gives us a great joy to see that you and your family have enjoyed your stay in Prague and our hotel.

With warm regards and looking forward to see you next year.

Ringaile Radojevic and the General team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Prague hotels
Nove Mesto (New Town)
La Ballerina
La Ballerina
#21 of 649 in Prague
742 reviews
Hradcany & Letna
Questenberk
Questenberk
#12 of 649 in Prague
1,068 reviews
Praha 5
Hotel Julian
Hotel Julian
#24 of 649 in Prague
1,683 reviews
Show Prices
Show Prices
Show Prices
Praha 2
Hotel 16
Hotel 16
#10 of 649 in Prague
786 reviews
Mala Strana (Little Quarter)
Appia Hotel Residences
Appia Hotel Residences
#11 of 649 in Prague
747 reviews
Stare Mesto (Old Town)
Unitas Hotel
Unitas Hotel
#9 of 649 in Prague
1,767 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel General? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel General

Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#20 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range: £62 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Ctrip TA, Odigeo, Hotels.com, Travel Republic (UK), Agoda, Expedia, LateRooms, Ebookers, HotelsClick, Evoline ltd, getaroom.com, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Hotel General reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing