I had a reservation for this Pension and had to cancel due to a state of emergency and no transportation to the city that this pension is in. I called after I found out about the state of emergency, but it was not within it's 48 hour policy to cancel. The state of emergency was declared yesterday in Prague and the trains halted to the western part of the country They refused to consider my situation that I could not get there, because of the flood. I have no control over the government policy to declare a state of emergency nor stopping train service to the west. Sure we all have policies, but a national disaster, where people have lost their lives should be considered. I travel very often and I have never faced a situation like this with not an ounce of consideration for my situation. Basically it was tough luck!
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