We were wary about booking with this chain after a bad experience in Palermo, Italy.
The location is just a short walk from the old town. Unfortunately the tram line does not extend to the hotel if you require public transport from the railway station. The taxi fare was extremely reasonable and we had no trouble with the taxi driver trying to inflate the price (unlike Prague).
We booked an executive room which included an afternoon snack. The snack area was on a landing outside the lifts (not an executive lounge). You were able to help yourself to a muffin, coffee or fruit. You need to be there upon delivery because there is a limited amount. I counted 4 muffins for all the rooms. If you do get a muffin during your stay, they are delicious. Unfortunately a staff member did not return to clean up the mess left after snack time. On our second day the mess from the previous evening sat there all day. On the second evening, at about 7pm, we had call reception to ask when the snacks would be delivered. They were then delivered and the previous day’s mess was cleared.
The executive floor includes access to the adjoining fitness centre which includes the pool. Unfortunately we had to return to reception to obtain the guest wrist bands required to enter the pool area, as they were not provided at check in.
The room was spacious and well appointed. The bed was comfortable and the hotel provided polyester pillows on request. The breakfast was tasty with plenty of choice. The breakfast area was bright with large windows. I would stay at this hotel again
- Official Description (provided by the hotel):
- Located just a short walk from the city center, the modern and stylish atmosphere of NH Collection Olomouc Congress makes it a unique projectin the Czech Republic. Hotel counts on 137 rooms and a conference facilities up to 1200 pax. The fitness and wellness centre is located in Omega Sports and Health Centre, connected with the hotel via underground corridor. Guests can also stretch their muscles at the fitness centre for free, whilst wellness is available for a surcharge. Wellness for children from 6 to 12 years old is allowed only on weekdays till 17:00 and on weekends and holidays until 12.00. ... more less
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