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“Good and pleasant hotel”

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Ibis Olomouc Centre
Ranked #2 of 15 Hotels in Olomouc
Certificate of Excellence
Reviewed 8 April 2014

Seems as very good for business men, the room is good, quite small one, shower is very good, mattress is hard and very good for sleeping.
breakfast is good, dinner, much less good.
Location is about 10 min. from the begging of the old center, but it close to park, perfect for jogging with the locals

  • Stayed: March 2014, travelled as a couple
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1  Thank dePicciotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp M, General Manager at Ibis Olomouc Centre, responded to this reviewResponded 8 April 2014

Dear Guest,

Thank you for sharing your experience about your stay at our hotel, I am sure that many travellers will find it useful.
It is a pleasure for us to read that you were satisfied with our service. I am particularly contented to see that you have appreciated our high quality mattress.

Thank you for choosing ibis Olomouc Centre. We will be very pleased to welcome you to our hotel with your next visit to Olomouc.

Kind regards,
Philipp Meister-General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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61 - 67 of 207 reviews

Reviewed 13 March 2014

The location is Ok, you will be in the walking distance from the city center. The rooms are very basic ( Ibis standard nothning more, nothing less), however there was no carpet. If you are going there in winter time do not forget to take some slippers or so, otherwise you might find it cold.
The breakfast was not OK (ham and apple juice were smelling).
The stuff in this hotel is very friendly.

Generally, if you go for the special offer price, it is a good place to stay in Olomouc (except breakfast).

  • Stayed: February 2014, travelled as a couple
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1  Thank Ibbur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp M, General Manager at Ibis Olomouc Centre, responded to this reviewResponded 23 March 2014

Dear Guest,

Thank you for sharing your experience about your stay at our hotel, I am sure that many travellers will find it useful.
It is a pleasure for us to read that you were satisfied with our service. On the other hand I am very sorry that you were not satisfied with our breakfast. I can assure you that we have already taken certain steps to avoid such situation in future.

We strongly believe that with your next visit to Olomouc you will give us another chance to welcome you to our hotel.

Kind regards,
Philipp Meister-General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

An ideal hotel for both business and pleasure trip that, the rooms are well furnished and bright.
Friendly and competent.
The restaurant offers a good service.
The value for money is good, if you're in the area for business or a pleasure trip, consider this hotel.

Room Tip: rooms on the upper floors of silent
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  • Stayed: January 2014, travelled on business
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1  Thank Fabio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp M, General Manager at Ibis Olomouc Centre, responded to this reviewResponded 21 January 2014

Dear Fabio,

Thank you for your recent review and feedback of your experience of our hotel. I am pleased you enjoyed your stay with us and found our hotel and restaurant to be a very enjoyable place. I will be delighted to share your feedback with my team.
Thank you for your positive comments on all other aspects of your stay.

We look forward to welcoming you back in the near future.

Kind Regards,
Philipp Meister-General Manager

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Reviewed 4 December 2013

Together with a colleague we stayed in this hotel very often.
This time we brought our families, including my 2 year old daughter.
We had a very nice room on the 7th floor and my colleague at the 5th floor.
Because our baby monitor didn't work that distance they were moved up the next day.
No trouble was to much, the staff was really helpful.

We will be back often, and I can recommend this hotel to everyone who wants to stay in Olomouc.

Room Tip: If you want to sleep with open window, backside of hotel is really quit. Corner rooms have nice pan...
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  • Stayed: November 2013, travelled with friends
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1  Thank MichaelJPdeJong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp M, General Manager at Ibis Olomouc Centre, responded to this reviewResponded 19 January 2014

Dear Michael,

thank you for taking the time to post your kind comments regarding your experience at our hotel. I was delighted to hear that you had another enjoyable stay and were pleased with our accommodation. I will of course pass your feedback onto our staff as this will serve as an encouragement for them to keep up the hard work.
We truly value your loyalty and look forward to welcoming you back to ibis Olomouc Centre on many future occasions.

Sincerely,
Philipp Meister-General Manager

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Reviewed 23 November 2013

New, nice hotel with good, clean rooms - worth recommending for family stay. The only issue would be the staff, who seem still learning how to serve guests. For example we had to fill in registration cards for the whole family ourselves - something we did nopt experience in years and also when we called reception to ask for missing soap in the room, after 20 minutes waiting, we had to go down and ask in person again. The best feature of this hotel is restaurant - the food was excellent and very well priced - defintely worth recommending.

  • Stayed: August 2013, travelled with family
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2  Thank KM O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp M, General Manager at Ibis Olomouc Centre, responded to this reviewResponded 19 January 2014

Dear Guest,

thank you for taking the time to send in a review about your recent visit to ibis Olomouc Centre.

It is disappointing to read that you were not impressed with the staff; we usually have such good comments about our front desk team and I am sorry that it was not the case on this occasion. There were several new team members who were still training; I am confident they will be fully trained very soon.

On a positive note, I am delighted by your note about our restaurant. My team will be delighted to hear that you enjoyed yourselves.

I do hope that we have the opportunity to welcome you back in the future.

Kind regards,
Philipp Meister-General Manager

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Reviewed 20 November 2013

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank pavlikculik
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Philipp M, General Manager at Ibis Olomouc Centre, responded to this reviewResponded 19 January 2014

Report response as inappropriate
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Reviewed 3 September 2013

I liked this hotel very much. We stayed for 1 night only but it was a positive experince, as service is up to level. Room was perfectly clean, bed comfortable, breakfast pleasant. Girls at the reception are very friendly and helpful. They gave us town's map, info about most interesting sights (in and outside the town). In general this hotel is perfect to stay at overnight if you're driving from Austria to Poland/Ukraine and need a rest. At the same time the town's is very interesting to have a look at (it won't take long) and there're several good restaurants/pub's/breweries to drop into and taste real czech cuisine (be careful - portions are too big! but prices are very moderate)

  • Stayed: August 2013, travelled as a couple
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2  Thank Vira K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp M, General Manager at Ibis Olomouc Centre, responded to this reviewResponded 5 September 2013

Dear guest,

I would like to thank you very much for taking the time to post your review on Tripadvisor and for all your positive words. I am very happy to see that you enjoyed your stay and that you are recommending our hotel to other travelers.

Thank you for having chosen our hotel for your stay and it is my hope to have the chance to welcome you back again.


With best regards,
Philipp Meister - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Olomouc Centre

Address: Wolkerova 1197/29, Olomouc 779 00, Czech Republic
Region: Czech Republic > Moravia > Olomouc Region > Olomouc
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Olomouc
Price Range: £42 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Olomouc Centre 3*
Number of rooms: 90
Official Description (provided by the hotel):
Ibis Olomouc Centre is quietly located just a 7minute walk from the historic centre of Olomouc, known for its UNESCO-protected Holy Trinity Column. Featuring free Wi-Fi and a restaurant serving Mediterranean cuisine, it offers rooms with satellite TV and modern and elegant furnishings.The Old Town offers numerous sights. Some of them are the Saint Wenceslas Cathedral, with the second highest spire in the country, and the Six Baroque Fountains depicting Roman gods.Smetanovy Sady Park is set next to the property. The nearest bus stop, Wolkerova, is 50 metres away. The Olomouc Castle is at a distance of 2 km. The main train station is 3.5 km from the Ibis Olomouc. ... more   less 
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