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“Very pleasant stay”

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Mercure Ostrava Center
Ranked #1 of 18 Hotels in Ostrava
Certificate of Excellence
Poznan, Poland
Level Contributor
10 reviews
3 hotel reviews
“Very pleasant stay”
Reviewed 5 April 2014

The hotel is very comfortable, modern and clean with a very nice service. The breakfast was very tasty with a wide selection of food. The rooms are very quiet and ac working great. The bathroom is big and comfortable even in single rooms. Free WiFi.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lidia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, 23 April 2014
Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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417 reviews from our community

Traveller rating
    272
    123
    12
    6
    4
See reviews for
21
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260
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Liberec, Czech Republic
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 April 2014 via mobile

Always happy to stay in this hotel. Directly in centrum, no problem to park in garage or surrounding streets. Few walk minutes to riverside, city hall or Stodolni B-). Above all GREAT and very welcoming staff.

Stayed March 2014, travelled as a couple
Helpful?
Thank Tomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, 3 April 2014
Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bad Kissingen, Germany
1 review
Reviewed 26 March 2014

Very nice Hotel, perfect Location in the City Center. The rooms are nice and clean. It is good for Business stay's and City breaks. The parking is at the place/inside of the Hotel. The intrance is a Little small, but good to reach. The personal is helpfull and speaks very good Englisch. Because of my Gold Card I got an update and free Drinks in the Minibar, also a plate with fruits. Excellent service

Room Tip: I think that the difference from Standard to Privilige room is not that big, so take the upgrade. Th...
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob281965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, 3 April 2014
Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karvina, Czech Republic
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2014

If you are looking for accomodation with "a soul" in a center of Ostrava , the Mercure hotel is the right choice. Really, just try it once and you will want to come again and again because of the great food, comfortable rooms, friendly staff, tasty wine,...unfortunatelly I have not tried the wellness yet and hope next time.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jolanta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, 26 March 2014
Dear Guest, Thank you so much for sending us such a fantastic review, we are truly grateful for the kind praise, that you have showered on our services. As we are constantly thinking up of ways to please our guests and when we come across encouraging reviews like yours, we become twice as excited to do our best. We are looking forward to welcoming you again in our hotel. Vladimir Sic, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
1 review
Reviewed 10 March 2014

Pleasant staff , very clean, nice and modern environment. The chef did his best - interesting menu, very nice meal (both in the restaurant and in the snack buffet). Good equipped meeting rooms for various occasions. Unfortunately I haven´t try fitness and wellness centrum - so maybe next time.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bigiie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, 26 March 2014
Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Vladimir Sic, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 February 2014

This is lovely hotel, full of professional, helpful and nice staff. Rooms are clean and comfortable. Wifi internet available in the hotel everywhere. Hotel have fitness and wellness centrum, excellent restaurant, modern bar. Warm, calm atmosphere. I do recommend this hotel for sure!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nada M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, 7 March 2014
Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Ostrava Center

Property: Mercure Ostrava Center
Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Ostrava
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Official Description (provided by the hotel):
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 
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