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“Great modern hotel”
Review of Hilton Gdansk

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Hilton Gdansk
Ranked #4 of 84 Hotels in Gdansk
Certificate of Excellence
Kirkwall, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great modern hotel”
Reviewed 20 June 2014

We booked this hotel as a bit of a treat for our wedding anniversary. The price was reasonable in terms of hotels in the UK but quite expensive for the area. The room was very large and clean. It was really comfortable and the bed was excellent. The bathroom was luxurious and the facilities were excellent.

the gym was kitted out well and seemed to be quiet.

The only issue that we had was that we were not told the pool was out of order when we checked in, so we got our swimmers on and headed up to the roof only to be told that the water had been drained out. We were however allowed to come back in the evening after we checked out to use the pool and the other facilities (such as the steam room and sauna) so we were please that we got to do this.

I would consider using this hotel again when I next go to Gdansk. It is worth it for a special evening or a short stay. The view from the roof is excellent and you can enjoy a cocktail as you watch the sun go down.

Room Tip: None smoking rooms are great,, try and get one on the4th or 5th floor if you can as the views from...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Adele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grzegorz G, Director - Revenue Management & Reservations at Hilton Gdansk, responded to this review, 22 June 2014
Dear Adele,

Thank you very much for having chosen Hilton for your recent visit to Gdańsk, we much appreciate you having taken the time to provide most valuable comments on your stay.

I am delighted to see that you enjoyed our services and facilities and you were impressed by the view from the roof.

Once again, we appreciate your positive feedback and for giving all of us another reason to be proud of our hotel.

Sincerely,


Grzegorz Główczewski
Director - Revenue Management & Reservations
Hilton Gdańsk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (210)
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English first
San Diego, CA
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 June 2014

I second the comments by other reviewers about getting a room with a river view. The view is very nice and there is much to watch. However, we had to move for one night, to room 407 and while it wasn't a river view, it had a beautiful view toward the market. The bed is comfortable and rooms very clean. I like the totally white linens and the duvet. There is a separate shower and tub as well as enough counter space for 2 people. The river view room has more and more convenient electrical outlets.
Dinner in the hotel restaurant was fabulous, but on the expensive side. There are nearby restaurants within walking distance that are equally good.
The staff is very pleasant and accomodating. We moved twice (once our choice) and the hotel moved everything in our absence, including something we forgot to pack. Very professionally accomplished. The river view room is definitely more spacious and comfortable for 2 people. The gym has 3 cardio machines, a weight rack and another Precor operating weight machine as well as medicine balls, 2 weight benches, jump rope, 2 sizes of balls, a mat and a foam roller all within a small space. The hotel is on the edge of the old city, not in the center. It is a 10 minute walk along the river to the main old town street but there are many other entrances before the main gate and it is quiet. If the Baltic Philharmonic is your destination it is a 20 minute walk, but very nice if the weather cooperates and shorter if the ferry is running. All in all, I highly recommend this hotel and would stay here again.

Room Tip: Riverview is worth the price. 417 has angled full height windows. 422 is a bit more space because...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grzegorz G, Director Revenue Management at Hilton Gdansk, responded to this review, 14 June 2014
Dear Anne15,

Thank you for your comment which is highly appreciated by all Hilton Gdańsk team members. We pay a lot of attention to qualified service and fulfilling our Guests needs that is why we are very happy to hear you were satisfied with our service.

We are looking forward to your next visit to Gdansk and hope that Hilton will remain your hotel of choice.

Kindest regards,

Grzegorz Główczewski
Director - Revenue Management & Reservations
Hilton Gdańsk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
88 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 June 2014 via mobile

When I called to confirm reservation, I was told to call later because all computers were occupied at that moment. Thought that was odd and quite unfriendly, especially because it was an international call. Good location in the old town. Breakfast was your expected fare, nothing great, fruit didn't have much taste. Very small business center, 2 computers only so if they're both being used you may have to wait a while. Free wifi in the room but a bit on the slow side. Bed and pillows were comfortable, nice bathroom with separate shower and tub, average amenities. 2small bottles of water provided everyday. Bar was expensive as expected. Sauna, pool, gym available but I did not use them.

Stayed June 2014, travelled with friends
Helpful?
Thank PatoColumbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grzegorz G, Director - Revenue Management at Hilton Gdansk, responded to this review, 14 June 2014
Dear Pato Columbus,

May I take this opportunity to thank you for your loyalty and for taking the time to share your comments after your recent visit with us.

Please accept our sincere apology for the shortcomings you experienced during your stay. Rest assured that the points you've raised in this review will be reviewed by our team and take actions accordingly.

Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and hope you will give us the opportunity to serve you again in the future.

Sincerely,

Grzegorz Główczewski
Director - Revenue Management & Reservations
Hilton Gdańsk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

This was my first trip to Gdansk Poland. The hotel staff was very attentive and I was upgraded to a very nice and roomy suite. Overall the hotel and staff were great. Highly recommend the Hot Stone Massage...

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grzegorz G, Director - Revenue Management at Hilton Gdansk, responded to this review, 14 June 2014
Dear Steven,

Thank you so much for your praising review and kind words regarding your stay with us at the Hilton Gdańsk Hotel.

We are delighted that you are satisfied with our service and your kind comment relating to our Hot Stone massage is very much appreciate.

Hoping to welcome you again in the not too distant future.

Kindest regards,

Grzegorz Główczewski
Director - Revenue Management & Reservations
Hilton Gdańsk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laguna Beach, California
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 June 2014

We stayed here for four nights while on a business trip to Gdansk. Hotel staff was very friendly and accommodating. Room was comfortable, clean, modern with all the necessary amenities. The included breakfast buffet was excellent. We had a lonely dinner in the dining room (only guests there) one evening, but the service was impeccable and the food delicious. Room service one evening was prompt, but I think they forgot the spice on the spicy shrimp topping to the Caesar salad which was otherwise quite tasty. We loved the location which was within easy walking distance of Old Town where we enjoyed strolling and admiring the historical sites.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grzegorz G, Director - Revenue Management at Hilton Gdansk, responded to this review, 14 June 2014
Dear Christy,

Thank you for your comment which is highly appreciated by all Hilton Gdańsk team members. We pay a lot of attention to qualified service and fulfilling our Guests needs that is why we are very happy to hear you were satisfied with our service.

Once again, we appreciate your positive feedback and for giving all of us another reason to be proud of our hotel.

Grzegorz Główczewski
Director - Revenue Management & Reservations
Hilton Gdańsk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

One of the best hotels I have been staying in all my trips. I have been quite a few times in Gdansk and chose to stay at Hilton most of the times(when available). Great location, very clean, excellent breakfast and very friendly staff. I would highly recommend this hotel to anyone travelling to Gdansk.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rfflorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashkelon, Israel
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 June 2014

Hotel looked carefully cared and maintained. Friendly and sportive team and the location is on the Gdansk port, so the view is lovely.
The room was convenience with all the required facilities.
Main street of the old city is in a walking distance and so are all the restaurants.
A good place to stay if for a visit and if for a business visit.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zasafety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Gdansk

Property: Hilton Gdansk
Address: Targ Rybny 1, Gdansk 80-838, Poland
Phone Number:
Region: Poland > Northern Poland > Pomerania Province > Gdansk
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Gdansk
#2 Family Hotel in Gdansk
#3 Luxury Hotel in Gdansk
#5 Romantic Hotel in Gdansk
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Gdansk 5*
Number of rooms: 150
Official Description (provided by the hotel):
Hilton Gdansk introduces cutting-edge facilities in the city.This stunning new build hotel will offer the largest meetings, incentives, conferences and exhibitions facilities in the centre of Gdansk. Designed to compliment the historic architecture of Poland’s principal seaport, Hilton Gdansk occupies a prime city centre site on the bank of the River Motlawa. In the heart of Old Town, the hotel is close to many businesses and tourist sites including Mariacka Street, St. Mary’s Church and the European Solidarity Centre. ... more   less 
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Also Known As:
Hilton Gdansk Hotel Gdansk

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