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AZEngineer
Arizona

Great location

Review of Hilton Gdansk
5.0 of 5 bubblesReviewed 21 Mar 2019via mobile
Quick one night stay in Gdansk and Hilton is one of my two preferred chains. This Hilton was newer, European modern and in a great location. As a gold member I was assigned a room with a view of the river. It was a bit cold and windy but we had a nice walk along the river before dark and there were many nice restaurants within a 15 min walk through the old city center. Recommended.
Date of stay: March 2019
Trip type: Travelled on business
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Magdalena M, Dyrektor generalny at Hilton Gdansk, responded to this review
Responded 8 May 2019
Dear

It is a real pleasure to read your opinion. Thank you very much for your kind words. As a Hilton we do our best to make our Guests feel comfortable, especially Hilton Honors Guests. I am glad that you enjoyed your view of the river.

Please also be informed that our chef won the prestigious prize “Chef of Tomorrow” – I recommend you to try also dinner in Mercato Restaurant - is worth it! I hope you will come back.
Kind regards,
Magdalena Mucha, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 18 March 2019

Was a good experience for multiple nights. The hotels is clean and nice with a bar, restaurant and fitness centers etc. The room size is decent and the location is great. The stroll outside on the riverside adds to the trip.

Date of stay: March 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Mohit G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Magdalena M, Dyrektor generalny at Hilton Gdansk, responded to this reviewResponded 9 May 2019

Dear MohitInSeattle,

I am really glad that you enjoyed your stay in Hilton Gdańsk hotel and view of the river. And did you have the opportunity to eat at the Mercato restaurant? I am convinced that you will be delighted. I would recommend it and I hope you will have an opportunity to visit us again.

Sincerely,
Magdalena Mucha, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2019

The Hilton is my gold standard for comparing all other properties in Gdansk:. Few other properties match the amenities, and none surpass the combination of quality and service. The property is located on the water, near good restaurants, museums and Old Town.
,

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank 328petei
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Magdalena M, Dyrektor generalny at Hilton Gdansk, responded to this reviewResponded 9 May 2019

Dear 328petei,

Thank you that you would like to share your opinion on Hilton Gdańsk. I am glad that we had the pleasure to welcome you. As a team, we do everything to make our guests feel special. I hope that the good memories of your stay at the Hilton Gdańsk will soon make you come back to us.

Kind regards,
Magdalena Mucha, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2019

Great hotel in a very convenient location. We were upgraded into a beautiful room with a great view onto the river. The staff was very helpful and went out of their way to make our stay perfect. Would certainly stay here again.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Sander B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Magdalena M, Dyrektor generalny at Hilton Gdansk, responded to this reviewResponded 9 May 2019

Dear Sander B,

thank you very much for your kind words. As a team we do everything to make our Guests feel special. I hope that the good memories of your stay at the Hilton Gdańsk will soon make you come back to us.

Kind regards,
Magdalena Mucha, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2019

Our family (2 adults and twins aged 9) had a great stay! We had two adjacent standard double rooms. Large sized rooms, the beds were really good, and the bathroom had both a bathtub and a shower. The rooms were quiet, even though they were faced towards the street.

In case breakfast isn’t included in your room price, there are plenty of other options right outside the hotel door, and to a much better price, so no need to buy the breakfast package often offered upon arrival.

The only downsides we found with this hotel, was that bathroom tiles had no electric heating, and that it was somewhat annoying that the staff tried to sell upgraded rooms and breakfast when we first arrived. But these are minor details, and I would highly recommend this hotel, which has a perfect location for exploring Gdansk.

Date of stay: February 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Winter_Dawn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Magdalena M, Dyrektor generalny at Hilton Gdansk, responded to this reviewResponded 9 May 2019


Dear Winter_Dawn,

First of all, we would like to thank you for choosing the Hilton Gdansk during your visit to the city, and for giving us your opinion.

We are most grateful that you took the time to write this review and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team.

Feedback from our guests is vitally important in our mission to be the first choice of the world’s travellers so please be informed that your opinion has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service.

We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

Thank you for staying with us at the Hilton Gdansk.
Magdalena Mucha, General Manager

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Reviewed 12 February 2019

Fantastic hotel, lovely location - easy to walk to the bars and restaurants. Spacious rooms, friendly staff. Pool nice but small if there are many using it (like the afternoon we went). Our room was quiet (we did not have a water facing room and was still lovely). Bathrooms spacious with a shower and bath. Tea and Coffee facilities and bathrooms and slippers a nice touch.

Room tip: water facing views are more expensive, we had a room at the back which was lovely and quiet
Date of stay: February 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank LancashirePayne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Magdalena M, Dyrektor generalny at Hilton Gdansk, responded to this reviewResponded 9 May 2019

Dear LancashirePayne,


Thank you very much for these kind words. I am glad that you mentioned so many advantages of the Hilton Gdańsk hotel. I hope that you would like to come again and, for example, visit our Mercato restaurant, which has been appreciated by the Gault & Millau restaurant guide or have a drink at the High5 bar on the fifth floor. I invite you again and I guarantee that we will do our best to make you feel comfortable and luxurious again.

Yours sincerely,
Magdalena Mucha, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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